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Show Results For
- All HBS Web
(4,002)
- People (3)
- News (1,061)
- Research (2,601)
- Events (6)
- Multimedia (34)
- Faculty Publications (1,697)
- 1988
- Chapter
Creative Human Resources in the R&D Laboratory: How Environment and Personality Impact Innovation
By: T. M. Amabile and S. S. Gryskiewicz
- June 2021
- Teaching Note
Michael Phelps: 'It's Okay to Not Be Okay'
By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
Teaching Note for HBS Case No. 421-044. In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the... View Details
- 2012
- Chapter
Structuring Consulting Firms
By: Tim Morris, Heidi K. Gardner and N. Anand
This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
Morris, Tim, Heidi K. Gardner, and N. Anand. "Structuring Consulting Firms." In The Oxford Handbook of Management Consulting, edited by Matthias Kipping and Timothy Clark. Oxford University Press, 2012.
- April 2012
- Article
Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry
By: Jonathan R. Clark and Robert S. Huckman
The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development... View Details
Keywords: Performance Capacity; Operations; Advertising; Production; Corporate Strategy; Relationships; Medical Specialties; Complexity; Risk and Uncertainty; Experience and Expertise; Diversification; Quality; Health Industry
Clark, Jonathan R., and Robert S. Huckman. "Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry." Management Science 58, no. 4 (April 2012): 708–722.
- 2008
- Working Paper
Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem
By: Robert S. Huckman and Bradley R. Staats
Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details
Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India
Huckman, Robert S., and Bradley R. Staats. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem." Harvard Business School Working Paper, No. 09-035, September 2008.
- April 2000 (Revised October 2002)
- Background Note
Career Strategies and Tactics in Professional Service Firms
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Presents suggestions for ensuring a good start in a professional services career. View Details
Keywords: Personal Development and Career; Performance Expectations; Performance Effectiveness; Customization and Personalization; Practice; Valuation; Performance Evaluation; Business Startups; Competency and Skills; Learning; Talent and Talent Management; Management Skills; Consulting Industry
Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Career Strategies and Tactics in Professional Service Firms." Harvard Business School Background Note 800-375, April 2000. (Revised October 2002.)
- 05 May 2010
- News
Next Dean Named
- Web
IT Strategy: Building and Fostering Our Community and Culture | Information Technology
support the organization in advancing this work and so this initiative was born. The Solution A Task Force was formed in November 2022 with the goal to improve cultural competency and community engagement within HBS IT. The Task Force is... View Details
- 01 Mar 2013
- News
Delivering the Power to Dream Big
2011 HBS Business Plan Contest. Competing with 62 other teams, they earned one of three runner-up slots and gained the confidence to launch the business, thanks also to positive feedback from their HBS adviser and the judges. "The... View Details
- 01 Mar 2013
- News
2nd HBS Survey on US Competitiveness
A second survey of nearly 7,000 HBS alumni and just over 1,000 members of the general public found ongoing concern regarding America's ability to compete in the global economy but wide agreement between liberals and conservatives on the... View Details
- 03 Jan 2019
- Research & Ideas
Everyone Knows Innovation is Essential to Business Success—Except Board Directors
to find that they were now competing with Amazon.” Reversing the trend What should boards do to improve their focus on innovation? Making that strategic change starts with a frank analysis of the skills and expertise that may be lacking... View Details
Keywords: by Michael Blanding
- 13 Jul 2009
- Research & Ideas
Diagnosing the Public Health Care Alternative
private plans need to increase the value they provide to patients and the system as a whole. To read more: Robert Huckman and Gary Pisano, "The Firm Specificity of Individual Performance: Evidence from Cardiac Surgery," [PDF] Management Science Robert Huckman, "The... View Details
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
therefore critical to long-term revenue growth for most firms, and poor alignment means both direct and opportunity costs for companies. But it's especially critical for owner-president, privately held, and entrepreneurial firms. They are often View Details
- 20 Dec 2010
- Research & Ideas
New Dean Sets Five Priorities for HBS
we say "educate leaders," what kinds of leaders are we talking about? he asked. "If we are interested in educating leaders whom others declare to be leaders, we have to recognize that people only call someone a leader if they feel confident about his or... View Details
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
Products German craftsmanship and quality are famous, and according to Fear, German companies generally compete as niche producers, particularly those that manufacture high-quality goods that demand a premium price. In 2004-2005 Germany... View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
costs by off-shoring the VFX work, and Rhythm & Hues had to compete with lower cost regions and with off-shore contractors who received subsidies. You didn’t need years of experience and crafts skills so much anymore. Silverthorne:... View Details
- 01 Dec 2013
- News
Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century
individual action, against which individual biases can be lessened and competing interests balanced. At BP, the overriding concern was economic efficiency. What was not considered, argue the authors, were external costs: the potentially... View Details
- 22 Feb 2000
- Research & Ideas
Social Capital Markets: Creating Value in the Nonprofit World
nonprofitsneed to be able to compete on a level playing field. "So much of theirability to compete is based upon the availability of capital and how theyacquire it." Jed Emerson Social Return On... View Details
Keywords: by Anne Kavanagh
- 25 Feb 2020
- News
Q&A: William Kerr and Joseph Fuller
job postings than unemployed people in that space. WK: Add to that how quickly the technology and demographic forces are changing many parts of the workplace, and it’s clear that there’s a need to ensure that the middle skills workforce has the View Details
- Article
Productivity Orientation and the Consumption of Collectable Experiences
By: Anat Keinan and Ran Kivetz
This research examines why consumers desire unusual and novel consumption experiences and voluntarily choose leisure activities, vacations, and celebrations that are predicted to be less pleasurable. For example, consumers sometimes choose to stay at freezing ice... View Details
Keywords: Experience and Expertise; Innovation and Invention; Marketing Strategy; Consumer Behavior; Performance Productivity
Keinan, Anat, and Ran Kivetz. "Productivity Orientation and the Consumption of Collectable Experiences." Journal of Consumer Research 37, no. 6 (April 2011). (Winner, 2011 Ferber Award. Finalist, 2014 Best Article Award for a paper published in JCR in 2011.)