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  • July–August 2025
  • Article

Case Study: Do We Reskill or Replace Our Workforce?

By: William Kerr
To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is moving from hardware to software in the form of smart, connected elevators.... View Details
Keywords: Training; Competency and Skills; Employees; Change Management; Leading Change
Related
  • September 2021 (Revised December 2021)
  • Case

STARZPLAY: Shooting for the Stars

By: Elie Ofek, Marco Bertini and Alpana Thapar
In mid-2021, Maaz Sheikh, cofounder and CEO of STARZPLAY, a Dubai-based subscription video on demand (SVOD) provider that catered to the Middle East and North Africa region, was wrestling with how to find the right balance between continued subscriber growth and... View Details
Keywords: Pricing; Growth; Profitability; Subscription Business; Business Model Innovation; Fintech; Subscription; Performance Measurement; Promotions; International Marketing; Streaming; Competition; Marketing; Price; Strategy; Entrepreneurship; Performance; Measurement and Metrics; Business Model; Media and Broadcasting Industry; Middle East; North Africa
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  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

marketers think of the customer experience like a play in three acts—pre-purchase, purchase, and post-purchase. However, research by De Freitas and fellow researchers looked... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 01 Mar 2014
  • News

Seeing Is Deceiving

  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

strangers,” he says, “but you could reallocate an hour here and there from one person to another person and see how that goes.” He advises people to take stock of their own portfolio of social interactions,... View Details
Keywords: by Michael Blanding
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

Malaysia, and Indonesia from the early 1980s to the present. We asked Rithmire, the F. Warren MacFarlan Associate Professor at Harvard Business School, to provide insights on how business leaders might think... View Details
Keywords: by Sean Silverthorne
  • 09 Feb 2016
  • First Look

February 9, 2016

forthcoming Berrett-Koehler Publishers Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle) By: Malhotra, Deepak Abstract—Some negotiations are easy. Others are more difficult. View Details
Keywords: Sean Silverthorne
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

participating—and a lot of them do—group rituals can still be effective, says Norton, the Harold M. Brierley Professor of Business Administration at Harvard Business School. “Despite the fact that they think the thing is ridiculous, it... View Details
Keywords: by Kristen Senz
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract View Details
Keywords: Sean Silverthorne
  • 04 Mar 2014
  • HBS Seminar

Carey Morewedge, Tepper School of Business, Carnegie Mellon University

  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

  Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and... View Details
Keywords: Martha Lagace
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

players use to compete. "People are thinking about ways to design policies and products so you can actually engage with the product in more responsible ways without getting people too overinvolved in playing... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

    Joseph L. Bower

    JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

    Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing
    • July–August 2020
    • Article

    Make the Most of Your Relocation

    By: Prithwiraj Choudhury
    Although the COVID-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Geographic mobility can pay off... View Details
    Keywords: Relocation; Mobility; Personal Development and Career; Geographic Location; Work-Life Balance
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    • 15 Feb 2022
    • Book

    When Working Harder Doesn’t Work, Time to Reinvent Your Career

    fluid intelligence wanes, crystallized intelligence—a different kind of thinking marked by synthesizing and sharing knowledge—grows, writes Brooks, a professor of Management Practice at HBS. He points to... View Details
    Keywords: by Avery Forman
    • 15 May 2015
    • Research & Ideas

    Kids Benefit From Having a Working Mom

    says to us is that not only are you helping your family economically—and helping yourself professionally and emotionally if you have a job you love—but you're also helping your kids. So I think for both... View Details
    Keywords: by Carmen Nobel
    • 10 Dec 2021
    • Research & Ideas

    Truth Be Told: Unpacking the Risks of Whistleblowing

    costs. It’s more like an insurance payment. Whistleblowers incur a lot of costs and get some money as compensation. That changes how we think about whistleblower incentives; it isn’t a reward. White: Is... View Details
    Keywords: by April White
    • January–February 2017
    • Article

    Buying Your Way into Entrepreneurship

    By: Richard S. Ruback and Royce Yudkoff
    An increasingly popular route to success as a small business owner is “acquisition entrepreneurship”—buying and running an existing operation. If you’re considering such a path, the authors offer practical advice for each stage of the process. Think it through. Do you... View Details
    Keywords: Entrepreneurship; Acquisition; Planning
    Related
    • 30 Sep 2008
    • First Look

    First Look: September 30, 2008

      Working PapersParallel Search, Incentives and Problem Type: Revisiting the Competition and Innovation Link Authors:Kevin J. Boudreau, Nicola Lacetera, and Karim R. Lakhani... View Details
    Keywords: Martha Lagace
    • 14 May 2018
    • Research & Ideas

    Amazon vs. Whole Foods: When Cultures Collide

    about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by Amazon. “This is not a story... View Details
    Keywords: by Michael Blanding; Food & Beverage