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Show Results For
- All HBS Web
(3,473)
- News (793)
- Research (2,357)
- Events (2)
- Multimedia (29)
- Faculty Publications (1,178)
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between customers and View Details
Keywords: Sean Silverthorne
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
to intervene in the process of competition and to improve the environment for competition. One of the points you mention in your book is that Japanese corporate practice has encouraged permanent employment. How is employee loyalty... View Details
Keywords: by Martha Lagace & Hilah Geer
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
trick is to make sure your employees are happy." Taking issue with this, Zbigniew Becker suggested, "Educational programs do have a crucial role to play in installing/strengthening in future View Details
Keywords: by James Heskett
- 24 Apr 2014
- News
A wild ride from adventure travel to social media marketing
business world took social networking seriously, she cofounded Wildfire—all while pursuing her MBA at HBS. The company grew from six to 400 employees in two-and-a-half years. Ransom’s idea quickly changed how companies use social media to... View Details
- 18 Apr 2007
- HBS Case
How Magazine Luiza Courts the Poor
Frei notes. Employee training relies on a management approach summed up by Luiza Helena as "assisted freedom," with a focus on self-development, open communication, and participation. For most... View Details
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
disallow photography or recordings. The strategy has superficial appeal: It protects employees and other customers who often don’t want to be captured for posterity. And if such a policy even slightly reduces the likelihood of a... View Details
- 01 Dec 1997
- News
Short Takes
companies gain flexibility in the range of projects they may undertake. "Hiring outside contractors is a way for managers to access the talent they need to get the work done," says Bradach. Independent contractors reported a greater sense... View Details
Keywords: Judith Ross
- 01 Oct 1996
- News
Leading In a New Era
George Harad has worked to erase former boundaries between the CEO's office and the company's front lines. He responds daily to dozens of electronic mail messages received from employees throughout the company. "The ease of communication... View Details
Keywords: Nancy O. Perry
- 01 Sep 2009
- News
E Ink’s Wild Ride
Chappell Russ Wilcox (MBA ’95) was two years out of HBS, married to classmate Gina Wilcox and working as a strategy consultant following a stint as a product manager at a Boston-area technology firm. But he had always wanted to launch and... View Details
- 01 Mar 2015
- News
A Boomtown's Echo
Floor hand Ray Gerrish works to make repairs on a drilling rig outside Watford City. Employees work around the clock at Raven Rig No. 1, one of more than 150 oil rigs in the Bakken. (photos by Jim Gehrz/Minneapolis Star Tribune/ZUMA Press... View Details
- 16 Feb 2011
- News
Healthy Growth
have grown from $380 million to more than $1 billion during Ayers’s tenure, and IDEXX staff has doubled to nearly 5,000 employees in more than 65 locations across the globe. While Ayers leaves the lab work to others, his scientific... View Details
- 10 Mar 2017
- News
As Head of Fidelity, Abigail Johnson Is Just Getting Started
buyout plan, looking to trim 3,000 senior staff from its 45,000 employees in order to make room for younger hires. According to industry analysts, the moves are designed to protect and expand upon Fidelity’s status as the largest American... View Details
- 01 Mar 2018
- News
What I Do: Philippe Hellich (MBA 1996)
privacy to employee and customer safety, as well as crisis management, compliance, and internal audits.” “We all make risk-based decisions every day. The same is true in my business at a higher, broader level. A few months ago, we... View Details
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
few layoffs. Employees with whom I have spoken directly are generally positive about their company and their work. They see senior managers frequently and know and work with many of them in the stores. They... View Details
- 20 Feb 2020
- Blog Post
Know Your Audience – Recruiting HBS Students for Technology
companies students are interested in as well, from startups to high growth to the Fortune 500. Product management continues to be a popular functional area for students eager to use their general management... View Details
Keywords: Technology
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
What managers must take away from this book is that the jobs in their organization will only be fulfilling to their employees if they provide opportunities to reasonably satisfy all four drives. Jobs must be... View Details
Keywords: by Sean Silverthorne
- 22 Feb 2022
- News
Case Study: Welcome Aboard
manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on, however, could be a struggle, with... View Details
Keywords: Jen McFarland Flint
- 26 Jan 2017
- News
Turning Millennials into Leaders
millennials, so how can I help companies do that and engage those same lessons around leadership and service for their employees at the corporate level?’ So now I get a chance to work with companies and corporations to connect View Details
- Web
IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology
expertise from Marketing and Communications as part of the work being done to refresh all HBS websites through the Web Content Management System Program. The new platform brings standardization, consistency, and control for site owners.... View Details
- 01 Jun 1998
- News
How the Ron Brown Award Was Born
leaders established a board that included McKinsey managing partner Rajat K. Gupta (MBA '73), whose firm provided a pro bono study of the issue. "When they realized the extent of our experience in such matters," Cavanagh says, "they asked... View Details