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Show Results For
- All HBS Web
(4,836)
- People (13)
- News (1,427)
- Research (2,664)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,696)
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- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
of the way scales are put together. You can never play perfectly in tune. So your efforts to play perfectly in tune, however sincere and vehement, always lead to some degree of conflict. In part it means to give in; the harder you try to... View Details
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
demonstrate the catalytic role of committed state elites, who introduced incremental reforms over three decades. These officials operated beneath the political radar, layering small-scale initiatives on top of the mainstream school... View Details
Keywords: Sean Silverthorne
- 01 Jul 2008
- First Look
First Look: July 1, 2008
translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
Keywords: Martha Lagace
- 06 Sep 2016
- First Look
September 6, 2016
buyer characteristics. Consider the experiences of condo developers targeting retirees who wanted to downsize their homes. Sales were weak until the developers realized their business was not construction but transitioning lives. Instead of adding more features to the... View Details
Keywords: Carmen Nobel
- 17 Jan 2017
- First Look
First Look at New Research: January 17
integrating operations to avoid corruption. The difference, the authors believe, lies in the choice between “push” and “pull” investment. MNCs seek growth by pushing current products onto emerging middle-class consumers. They retain some... View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact... View Details
Keywords: by Dina Gerdeman
- 03 Mar 2008
- First Look
First Look: March 4, 2008
because their market power allows them to charge higher service fees than domestic banks. Download the paper: http://www.hbs.edu/research/pdf/05-025.pdf Cases & Course MaterialsThe Armstrong Investigation Harvard Business School... View Details
Keywords: Martha Lagace
- 09 Aug 2016
- First Look
August 9, 2016
including economic, operational, and reputational, and must decide whether or not to lease the space to a traditional tenant, lease the space to a third-party shared office operator (e.g., WeWork or Regus), or develop their own shared... View Details
Keywords: Sean Silverthorne
- 13 Mar 2018
- First Look
March 13, 2018
relative to those with higher scores. We then create a “hygiene alert”—a message that appears only for restaurants identified by the City as having “poor” operating conditions with “high-risk” hygiene violations (using the same low score... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
country unit to adjust to local needs is a critical balancing act. Rule 4: Timing is critical. Retailers would do well to stop planting flags and focus instead on a limited set of opportunities where they can establish operations of... View Details
Keywords: Carmen Nobel
- 15 Apr 2014
- First Look
First Look: April 15
controls, employment at target establishments declines 3% over two years post buyout and 6% over five years. The job losses are concentrated among public-to-private buyouts and transactions involving firms in the service and retail... View Details
Keywords: Sean Silverthorne
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
participants were given a situation involving a global context (strategizing about the future of a foreign wire service and advertising at an international sports competition). When asked to brainstorm in a local context (a US newspaper... View Details
Keywords: by Michael Blanding
- 26 Sep 2006
- First Look
First Look: September 26, 2006
expertise of South African generic drug manufacturer Aspen Pharmacare are shown to be ameliorating misguided policy decisions by the South African government; communications campaigns, operational synergies, alternative distribution... View Details
Keywords: Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
passions of far-flung workforces stress openness, inclusion, and making the world a better place. Through this shift in what might be called their guidance systems, the companies have become as creative and nimble as much smaller ones, even while taking on social and... View Details
Keywords: Martha Lagace
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper. Publisher's link:... View Details
Keywords: Dina Gerdeman