Filter Results:
(4,638)
Show Results For
- All HBS Web
(4,638)
- People (13)
- News (1,427)
- Research (2,672)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,696)
Show Results For
- All HBS Web
(4,638)
- People (13)
- News (1,427)
- Research (2,672)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,696)
- 01 Sep 2016
- News
Going Forward
Through The Harvard Business School Campaign, we are positioning the School to deepen its impact on business and business education. From its inception, the Campaign has had high aspirations. We aimed to increase engagement and participation among our alumni and the... View Details
- 01 Dec 2000
- News
Books
culture, structures, and management systems. Kaplan and Norton outline five requirements for building a strategy-focused organization: translating strategy to operational terms, aligning the organization to the strategy, making strategy... View Details
- Web
Randy Haykin Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- 26 Jul 2016
- First Look
July 26, 2016
Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a deep emphasis on process control... View Details
Keywords: Sean Silverthorne
- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
Illustration by Drue Wagner Illustration by Drue Wagner Sabine Tejerina (MBA 2009) Cofounder and COO, Upstreet Concept: Launched in 2020, Upstreet makes it easier and more economical for companies to reward employees and customers with shares to improve engagement and... View Details
- 14 Mar 2007
- Op-Ed
Government’s Misguided Probe of Private Equity
jointly underwriting public corporate offerings. Nor is this unique to the United States. Britain's Financial Services Authority has announced that it is increasing its scrutiny of private-equity firms. Among the problems or risks... View Details
- 01 Sep 2007
- News
Giving New Ventures a Boost
Some $80,000 in cash and in-kind legal and accounting services were awarded to winners and runners-up in the 11th annual HBS Business Plan Contest last April. Traditional track winner Sandra Nudelman (MBA ’07) and her sister Michele, a... View Details
- 01 Dec 2006
- News
Entrepreneurial Unit Travels to China
professionals, and 77 corporate and government officials — contacts that will be helpful in future research and course development activities at the School. The group learned that government at all levels is supportive of entrepreneurship. “It is impossible to grasp... View Details
- 01 Mar 2016
- News
Case Study: Paper Chase
operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and... View Details
- 01 Mar 2010
- News
Alumni Books
interviews conducted by the authors, this book is filled with colorful stories about selecting and working with management, pioneering new markets, adding value through operational improvements, applying private-equity principles to... View Details
- 02 Sep 2014
- News
Many of the best ideas for improving health care are quite simple
military, and consulting settings, Huckman has backed intuition with hard data. In a software services firm, for example, he found that when familiarity increased by 50 percent, defects decreased by 19 percent and deviations from budget... View Details
- 01 Mar 2005
- News
House of Bread on the Rise
operated by franchisees. Based on her Santa Cruz experience, McCann makes a point of telling her franchise owners that they need to live within a half-hour of the bakery. “In that first year, running a small business is like having a... View Details
- 01 Jun 2020
- News
Meal Plan
to pay for high levels of service at the front of the house may decrease. And there’ll be additional costs to maintain that level of service due to the decreased capacity demanded by social distancing. There... View Details
- Profile
James Reinhart
We are now scaling into the $20 millions and need to make sure we’re maintaining a great customer experience on both the buying and selling side at a time where consumers are getting used to on-demand View Details
- April 2016 (Revised December 2016)
- Case
The Container Store
By: Tatiana Sandino, Zeynep Ton and Aldo Sesia
The Container Store (TCS) is a Texas-based retailer of organization and storage solutions. The company prides itself in taking care of its employees first, and its cofounder and CEO Kip Tindell practices Conscious Capitalism. Since its beginnings in 1978, TCS grew to a... View Details
Keywords: Culture; Conscious Capitalism; Merchandising; Customer Focus and Relationships; Growth and Development Strategy; Operations; Service Delivery; Going Public; Performance Evaluation; Performance Productivity; Retail Industry; United States
Sandino, Tatiana, Zeynep Ton, and Aldo Sesia. "The Container Store." Harvard Business School Case 116-020, April 2016. (Revised December 2016.)
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
deliver results according to the company’s value proposition. This lets a company control operations by standardizing the options frontline employees can choose from to drive results as well as adapting to diverse markets. Combining... View Details
Keywords: Dina Gerdeman
- 09 Jan 2014
- News
Tapping into Opportunity
beverage companies, and they know they have major water issues." This has created a rapidly increasing demand for technologies and services to discover, manage, filter, and disinfect and/or desalinate water, and to improve infrastructure... View Details
- June 2009 (Revised April 2011)
- Case
Cincinnati Children's Hospital Medical Center
By: Anita L. Tucker and Amy C. Edmondson
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common... View Details
Keywords: Change Management; Experience and Expertise; Leading Change; Measurement and Metrics; Service Delivery; Performance Improvement; Health Industry; Ohio
Tucker, Anita L., and Amy C. Edmondson. "Cincinnati Children's Hospital Medical Center." Harvard Business School Case 609-109, June 2009. (Revised April 2011.)
- August 2011
- Teaching Note
Exeter Group, Inc. (TN)
By: Robert G. Eccles and Penelope Rossano
Teaching Note for 409001. View Details
- 2009
- Working Paper
Applying the Care Delivery Value Chain: HIV/AIDS Care in Resource Poor Settings
By: Joseph Rhatigan, Sachin H Jain, Joia S. Mukherjee and Michael E. Porter
The care delivery value chain is a framework that can help conceptualize the organization and structure of care delivery for medical conditions. We apply this framework to HIV/AIDS care in resource-limited settings. Several conclusions arise than can help inform... View Details
Keywords: Customer Value and Value Chain; Framework; Health Care and Treatment; Health Disorders; Service Delivery
Rhatigan, Joseph, Sachin H Jain, Joia S. Mukherjee, and Michael E. Porter. "Applying the Care Delivery Value Chain: HIV/AIDS Care in Resource Poor Settings." Harvard Business School Working Paper, No. 09-093, February 2009.