Publications

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller, Carolyn, and Tatiana Sandino Abstract—We examine whether centralized hiring (in this study, by the head office of a U.S.... View Details

Keywords: Sean Silverthorne

13 Dec 2022
News

The First Five Years: Christine Keung and Reggie Smith

never watch a baseball game the same way! My favorite cases were in Professor Ryan Buell's Managing Service Operations class, and informed my work improving government service... View Details

March 2020 (Revised March 2024)
Case

CIAM: Home-Grown Shareholder Activism in France

By: Charles C.Y. Wang, Tonia Labruyere and Vincent Dessain

The case discusses the strategy of CIAM, a French activist investment firm, involved in a case of a buy-out of minority shareholders in the telecommunications sector. Altice NV, an international telecommunications company based in the Netherlands that owned more than... View Details

Keywords: Corporate Governance; Private Equity; Strategy; Valuation; Investment Activism; Financial Services Industry; France

29 Jul 2013
News

Opening New Markets for Black South African Winemakers

of that, the South African government took notice and responded by negotiating a land purchase for the Seven Sisters, who until that point owned no vineyards and had to contract farmers and a winery to grow grapes. Now Walmart wants to... View Details

Keywords: wine; wine making; wine importing; Retail Trade; Retail Trade; Retail Trade; Retail Trade

November 2002
Teaching Note

Webvan: Groceries on the Internet (TN)

By: John A. Deighton

Teaching Note for (9-500-052). View Details

Keywords: Retail Industry; Retail Industry

September 2000 (Revised March 2006)
Case

ZOOTS--The Cleaner Cleaner

By: Myra M. Hart and Sharon Peyus

A successful entrepreneur (retailing) starts a new venture in dry cleaning. The case focuses on transferable models, skills, and knowledge from one venture to the next. Areas of emphasis are: managing growth, challenges of operations, financing, and competitive moves. View Details

Keywords: Growth Management; Competitive Strategy; Operations; Knowledge Dissemination; Business Startups; Corporate Finance; Service Industry; Service Industry

February 2010 (Revised July 2010)
Case

Barclays Wealth: Reignite WAR or Launch AlphaStream?

By: Lena G. Goldberg and Elisa Farri

In late January 2009, Thomas Fekete, managing director at Barclays Wealth in London, redeemed the most illiquid positions in the so-called Wealth Absolute Return Fund (WAR), one of Barclays Wealth's most promising offshore funds of hedge funds, and halted the Fund's... View Details

Keywords: Financial Crisis; Financial Liquidity; International Finance; Investment Funds; Governing Rules, Regulations, and Reforms; Strategy; Financial Services Industry; London

01 Jul 2014
First Look

First Look: July 1

Jeremy C. Stein Abstract—We study optimal government debt maturity in a model where investors derive monetary services from holding riskless short-term securities. In a setting where the View Details

Keywords: Carmen Nobel

12 Aug 2014
First Look

First Look: August 12

the type of organizational form surrounding innovation and influence when innovation is more likely to occur. These factors not only govern how much experimentation is undertaken in the economy, but also the trajectory of experimentation,... View Details

Keywords: Sean Silverthorne

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

dynamics include the founding team in an entrepreneurial venture, a research group comprising physicians and scientists, a financial services team evaluating a possible deal, a governing board for a... View Details

Keywords: by Sarah Jane Gilbert

07 Oct 2014
News

Srivatsa Krishna: An MBA Is the Best Investment

Keywords: Educational Services; Educational Services

05 Nov 2013
First Look

First Look: November 5

role of firms as facilitators of globalization during the nineteenth century and more recently and as preservers of it when governments sought to close it down in the interwar years. However the ability of firms to shape the world was... View Details

Keywords: Sean Silverthorne

01 Dec 1998
News

Africa's Way

Development: The African Renaissance." The conference, to be held in Cape Town in March, will be a two-day intensive seminar on the economics, politics, and investment opportunities of southern Africa. It will also provide a chance to meet and network with African... View Details

Keywords: Susan Young and Garry Emmons

13 Jul 2010
First Look

First Look: July 13

is the impact of foreign bank entry on the pricing and availability of credit in developing economies? The Mexican banking system provides a quasi-experiment to address this question because in 1997 the Mexican government radically... View Details

Keywords: Martha Lagace

08 Feb 2011
First Look

First Look: Feb. 8

governance and civil society. At the same time, however, professionals in the West are under increasing pressure from commercialism or skepticism about their ability to rise above self-interest. This book focuses on professionals in China... View Details

Keywords: Sean Silverthorne

2013
Article

Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews

By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca

Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details

Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Retail Industry; Retail Industry; Retail Industry