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  • Web

Globalization - Faculty & Research

Resources ; Compensation and Benefits ; Recruitment ; Retention ; Employee Relationship Management ; Working Conditions ; Leading Change ; Growth and Development Strategy ; Groups and Teams ; Motivation and... View Details
  • Web

CSV in Practice - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV in Practice Creating Shared Value in Practice Not all profit is equal—an idea that has been lost in the narrow, short-term focus of financial... View Details
  • March 2012
  • Article

Does America Really Need Manufacturing?

By: Gary P. Pisano and Willy C. Shih
Too many U.S. companies base decisions about where to locate production largely on narrow financial criteria. They don't consider whether keeping manufacturing at home makes more sense strategically or take into account the impact it might have on their ability to... View Details
Keywords: Production; Geographic Location; Innovation and Invention; Competitive Advantage; Product Design; Risk Management; Manufacturing Industry; United States
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  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

analysis sheds light on why individual nations have registered sharp differences in innovative performance. The strong effect of location on innovation holds important implications for companies and creates a new broader agenda for innovation management. Choosing R&D... View Details
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

Transaction processing applications Technology Infrastructure Strategic HR Service Portfolio Strategic competency development Organization and leadership development Performance management process Strategic... View Details
Keywords: by Robert S. Kaplan; Service
  • February 2007
  • Case

Paul Robertson and the Medici String Quartet

Describes the approach to creative collaboration and leadership adopted by Paul Robertson as leader of one of the most highly regarded string quartets in recent history. Intended to prompt a discussion of a variety of issues surrounding management of creative... View Details
Keywords: Management; Creativity; Groups and Teams; Music Entertainment; Music Industry
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  • 14 Apr 2019
  • Interview

How to Build Psychological Safety, with Amy Edmondson

By: Amy C. Edmondson and Dave Stachowiak
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Performance Effectiveness
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  • 20 Oct 2023
  • News

Highlights from the Fall 2023 Alumni Board Meeting

On the evening of Wednesday, October 11, Alumni Board members joined with current HBS students in the Spangler Center for "A Conversation about Life Lessons", which was led by Leslie Perlow, the Konosuke Matsushita Professor of Leadership. This October, more than 75... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

investments in the technology, consumer, and business and health care services industries, and a portfolio manager at SIAR Capital, where she invested in small capitalization public companies and private... View Details
  • Web

Online Leadership Principles Course | HBS Online

This course is part of the CLIMB program and Leadership & Management track. Introduction to Leadership Principles ENROLL NOW No application needed for our certificate programs. Start your journey today! Leadership Principles $1,850 Next... View Details
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

Harvard Business Review, Sloan Management Review, Strategy and Business, and Business Horizons, in the past two decades. Topics covered include marketing and business strategy, managing product lines,... View Details
Keywords: Martha Lagace
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

the front desk couldn’t find our reservation. The night manager immediately took us to our rooms so we could rest and even gave us an upgrade for the inconvenience. (We waited less than five minutes.) He didn’t ask for a credit card or... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 12 Mar 2021
  • News

My Favorite Case

manager, but it was a good thing for me to brush up on while managing a diverse team. —Alterrell Mills (MBA 2016) Back to top “Fenchel Lampshade Co.” Steven Rogers (MBA 1985) and Michele Rogers (MBA 1986) propose purchasing a lampshade... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • Article

How to Shift from Selling Products to Selling Services

By: Doug J. Chung
Only a few years ago, most software companies sold seat licenses for their products, charging customers on the basis of head count. But today, software is typically provided using cloud-based software-as-a-service (SaaS) models that charge customers fees for... View Details
Keywords: SaaS Business Models; Sales; Management; Business Model; Salesforce Management; Applications and Software; Customer Relationship Management
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  • July 2003 (Revised January 2004)
  • Case

Carol Brewer's Investments

By: Richard S. Ruback and Julia Stevens
Following her husband's death in 1994, Carol Brewer took over the management of her family's investments. This case describes the decisions Brewer made during this process, including her choice to seek active account management, her selection of an investment firm, and... View Details
Keywords: Investment Funds; Investment Portfolio; Retirement; Decision Choices and Conditions; Financial Management; Personal Finance; Investment Banking; Investment Return
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  • 15 Sep 2009
  • First Look

First Look: September 15

competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details
Keywords: Martha Lagace
  • Blog

Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization: Creating Psychological Safety in the... View Details
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

between $50,000 and $120,000 per year, the responses indicated that higher income was correlated with higher price tolerance. This was in keeping with the pattern that researchers expected to see based on past research on the relationship... View Details
Keywords: by Kristen Senz
  • 08 Nov 2013
  • HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

  • August 1998 (Revised October 2002)
  • Case

Harbus Foundation, The

By: James E. Austin and Linda Carrigan
Describes the challenges faced by a group of HBS students as they create a foundation. Given surplus funds generated by the student-run newspaper, The Harbus leadership decides to find a meaningful use for the excess cash. Profiles both the entrepreneurial process used... View Details
Keywords: Business Startups; Decision Choices and Conditions; Asset Management; Financial Institutions; Investment Portfolio; Management Analysis, Tools, and Techniques; Problems and Challenges; Social Enterprise; Valuation; Financial Services Industry
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