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  • All HBS Web  (4,668)
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  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

In the past decade, physician burnout has evolved from a serious concern to a troubling epidemic, affecting 50 percent of physicians and physicians-in-training. Excessive workloads, process inefficiencies, and administrative burdens... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

and reach their espoused financial goals. And you can see why: strategic direction is essential for sales effectiveness, and sales knowledge of actual customer behavior is essential for ongoing strategic... View Details
Keywords: by Sean Silverthorne
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

finding ways to make the choice easier through gathering more information or seeking counseling. “Part of it is just being aware of the extent that we are averse to difficult decisions,” says Hagerty, “and... View Details
Keywords: by Michael Blanding
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

(Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Many elite companies already use their building’s efficiency or grandeur to send a signal to customers and... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

time MBAs pile into a field, it's a good contrarian indicator. Gallows humor aside, market pros see parallels, but no repeat of the 1989 crash. That optimism rests on the knowledge that the industry today... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

The cult of the CEO is complex and persistent—and usually not good for business, says HBS professor Rakesh Khurana. Khurana recently fielded questions from HBS Working Knowledge senior editor Martha Lagace... View Details
Keywords: by Martha Lagace
  • 22 Sep 2003
  • Research & Ideas

How Businesses Can Respond to AIDS

Much like how disruptive technologies can threaten established businesses, the growing epidemic of AIDS has the power to blindside and possibly topple companies who choose to ignore the threat, participants concluded at a Harvard Business... View Details
Keywords: by Martha Lagace
  • 26 Sep 2007
  • Sharpening Your Skills

Sharpening Your Skills: Negotiation

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can I negotiate more skillfully and confidently? How can I negotiate in... View Details
  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

Women don't have a problem developing an effective leadership style. What they do struggle with more than men, however, is claiming the authority to lead, according to Hannah Riley Bowles and Kathleen L. McGinn. The gender gap in leadership is the focus View Details
Keywords: by Martha Lagace
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

learned that residential construction projects typically take far longer than the estimated time and cost up to 20 to 50 percent more than originally projected (outsider view). Yet, despite our knowledge of... View Details
Keywords: by Max H. Bazerman
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent... View Details
Keywords: by Kristen Senz; Retail
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

Harvard Business School professor Stuart Gilson fielded some questions regarding his new book in an email interview with HBS Working Knowledge editor Sean SilverthorneSilverthorne: When should a company consider a major restructuring? Are... View Details
Keywords: by Sean Silverthorne
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

The Bachelor is a wildly popular reality dating game show on which 28 women compete for the hand of a single man. Along with flirting and fighting and engaging in feats of derring-do, many View Details
Keywords: by Carmen Nobel; Retail
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

growing a business, for better or for worse. “I tell my students that they'll get a better framework in this 14-week course than I got in 14 years at the school of hard knocks.” Chester A. "Chet" Huber (HBS MBA '79) says the... View Details
Keywords: by Carmen Nobel; Auto
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

Last month HBS Working Knowledge offered an excerpt from Redefining Health Care: Creating Value-Based Competition on Results, by Harvard Business School professor Michael E. Porter and Elizabeth Olmsted Teisberg. The U.S. healthcare... View Details
Keywords: by Roger Thompson; Health
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

scales, not integrated strategy -> price -> profit -> pay discussions. This approach also requires a deep understanding of customer value versus cost. In most firms, the best knowledge View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • April 2025 (Revised April 2025)
  • Case

Techint: Strategic Choices for Community Impact

By: Lauren Cohen, Virak Prum, Kenneth Charman, Pedro Levindo and Mariana Cal
In early 2024 Erika Bienek, Chief Community Relations Officer at Techint, had to decide whether to invest in a new company-owned and operated technical school in Veracruz, Mexico, or invest instead in strengthening the city’s public education system. Techint, a global... View Details
Keywords: Technical Institutes; Community Relations; Social Impact; Argentina; Mexico; Brazil; Conglomerate; Stakeholder Management; Government And Business; Community Impact; Philanthropy; Business Conglomerates; Business Subsidiaries; Business Headquarters; Family Business; Decision Making; Private Sector; Public Sector; Education; Curriculum and Courses; Middle School Education; Secondary Education; Teaching; Training; Learning; Energy; Engineering; Construction; Values and Beliefs; Geography; Global Range; Local Range; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Government Legislation; Recruitment; Innovation and Invention; Disruptive Innovation; Knowledge; Resource Allocation; Industry Clusters; Infrastructure; Family Ownership; Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Business and Government Relations; Creativity; Reputation; Social and Collaborative Networks; Civil Society or Community; Social Issues; Poverty; Strategy; Construction Industry; Education Industry; Energy Industry; Industrial Products Industry; Manufacturing Industry; Steel Industry; Europe; Italy; Latin America; North and Central America; Mexico; North America; United States; South America; Argentina; Buenos Aires; Brazil
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Cohen, Lauren, Virak Prum, Kenneth Charman, Pedro Levindo, and Mariana Cal. "Techint: Strategic Choices for Community Impact." Harvard Business School Case 825-058, April 2025. (Revised April 2025.)
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

Photo by Mary Ellen Mark At first glance, perhaps, the writer John Irving might not seem to have a lot to teach the corporate world. As the author of such celebrated bestsellers as The Cider House Rules and The World According to Garp,... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

a broad view of the market and may be less optimistically biased than internal management, but on the other hand, they may not have the depth of knowledge to understand the... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The Effect View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
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