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    Dennis A. Yao

    Dennis Yao is the Lawrence E. Fouraker Professor of Business Administration and Chair of the Doctoral Programs at Harvard Business School. He joined the faculty in 2004 after having been at the Wharton School, University of Pennsylvania. From 1991-1994 he served as... View Details

    Keywords: automotive; defense; federal government; high technology
    • 22 Feb 2022
    • Research & Ideas

    When Will the Hot Housing Market Finally Start to Cool?

    They may still be working from home, but they’re working from home in those cities. Gazette: Why does inventory remain so low across the country, and can anything be done to help ease the crunch? Gerardo Lietz: At the end of the day, it’s... View Details
    Keywords: by Christine Pazzanese, Harvard Gazette
    • 10 Mar 2015
    • News

    UCLA Researchers for the first Time Measure the Cost of Care for a Common Prostate Condition

    • 22 Nov 2017
    • News

    Seven Things to Be Grateful for This Thanksgiving

    • August 2019
    • Case

    ClearScore, 2018

    By: John R. Wells and Benjamin Weinstock
    In October 2017, Experian, one of the “Big Three” consumer credit reporting agencies in the United Kingdom made an offer to acquire ClearScore for a total consideration of £293 million. Founded by Justin Basini, Dan Cobley, and Nigel Morris in 2014, ClearScore was the... View Details
    Keywords: Fintech; Financial Services; Credit Card; Credit Scores; Startup; Start-up; Startup Financing; Startup Marketing; ＂Marketing Analytics＂; Regulation; Lending; Television Advertising; Entrepreneur; Entrepreneurial Mindset; Entrepreneurial Ventures; Entrepreneurs; Global Business; Rapid Growth Stage; Risk; Net Present Value; Testing; Testing Strategy; Geographies; Mergers ＆ Acquisitions; Finance; Strategy; Credit; Business Startups; Entrepreneurship; Expansion; Mergers and Acquisitions; Financial Services Industry; United Kingdom; South Africa
    Related
    • July 2015 (Revised July 2016)
    • Case

    SF Express: From Delivery to E-Commerce

    By: Feng Zhu and David Lane
    Shunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's... View Details
    Keywords: Shunfeng Express; Heike; Express Delivery; Alibaba; Tencent; JD.com; China; O2O; Logistics; Strategy; Service Delivery; China
    Related
    • July – August 2008
    • Article

    Should You Invest in the Long Tail?

    By: Anita Elberse
    The blockbuster strategy is a time-honored approach, particularly in media and entertainment. When space is limited on store shelves and in traditional distribution channels, producers tend to focus on a few likely best sellers, hoping that one or two big hits will... View Details
    Keywords: Demand and Consumers; Distribution Channels; Sales; Marketing Strategy; Online Technology; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry
    Related
    • 1 PM – 2 PM EST, 03 Feb 2016
    • Webinars: Trending@HBS

    Sustainable Capitalism: An Oxymoron?

    In this talk, Professor Henderson will discuss both the risks and the tremendous opportunities inherent in harnessing the power of private enterprise to build a more sustainable world. She will also explore how people can hold the tension between the demands of the... View Details
    • 12 PM – 1 PM EST, 11 Dec 2014
    • Webinars: Trending@HBS

    Leadership Lessons from the 2010 Chilean Mine Rescue

    Professor Edmondson will explore teaming as a dynamic response to the demands of knowledge intensive businesses. Organizations that do it well have a competitive advantage, because teaming is how organizations learn how they anticipate and respond to shifts in the... View Details
    • 18 May 2015
    • Research & Ideas

    Advertisers Get Serious About Playing With Their Brands

    talk or Kardashian talk and sometimes they go a little bit too far” Play involves both intentional interaction and turn-taking—and social media engagement between marketer and... View Details
    Keywords: by Dina Gerdeman; Advertising
    • 2009
    • Working Paper

    Altruistic Dynamic Pricing with Customer Regret

    By: Julio J. Rotemberg
    A model is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price increases is less... View Details
    Keywords: Inflation and Deflation; Price; Marketing; Consumer Behavior; Mathematical Methods
    Related
    • June 2008
    • Case

    Starbucks Coffee Company in the 21st Century

    By: Nancy F. Koehn, Marya Lisl Hill-Popper Besharov and Katherine Miller
    The case explores the opportunities and challenges confronting Starbucks in the early 21st century. For more than 15 years, Starbucks has grown swiftly and successfully, helping create a large, dynamic market for specialty coffee, building one of the world's most... View Details
    Keywords: Business Model; Economy; Growth Management; Brands and Branding; Corporate Social Responsibility and Impact; Competition
    Related
    • 04 Feb 2020
    • Video

    Savannah Maziya

    Savannah Maziya, the founder of South Africa-based Bunengi Holdings, describes the high-risk, high-reward nature of investing in Africa in the areas of agriculture, infrastructure, and consumer goods. View Details
    • 20 Mar 2021
    • News

    Harvard heavyweight Klitschko

    • November 1994 (Revised May 1996)
    • Case

    Walt Disney's Dennis Hightower-- Taking Charge

    By: Ashish Nanda
    In 1987, Dennis Hightower, was recruited from outside for a newly created position as head of Disney Consumer Products European operations. Hightower has to win initial acceptance of entrenched country managers, integrate the company's diverse subsidiaries closer... View Details
    Keywords: Organizational Change and Adaptation; Leadership; Change Management; Corporate Strategy; Personal Development and Career; Consumer Products Industry; Consumer Products Industry; Europe
    Related
    • Summer 2013
    • Article

    Where Implementation Breaks Down: Why Can't Companies Get the Job Done?

    By: David A. Garvin
    A great plan for the future isn't so great if you can't execute it properly. Conceiving a project or initiative demands different approaches and skills than acting on it and following through. Here's a guide to removing the roadblocks on the path toward effective... View Details
    Keywords: Implementation; EXECUTIVE Ability (Management); Management Practices and Processes; Performance Effectiveness; Management Skills
    Related
    • 10 Aug 2016
    • Research & Ideas

    Prospective Students Steer Clear of Schools Rocked by Scandal

    Colleges and universities are learning what companies have known for a long time—when scandal breaks, business can take a significant hit. New research from Harvard Business School concludes that high-profile scandals on college... View Details
    Keywords: by Dina Gerdeman; Education
    • 17 Oct 2016
    • News

    The Right (And Wrong) Way To Harness Your Company's Underdog Status

    • 23 Nov 2010
    • First Look

    First Look: November 23

    http://www.hbs.edu/research/pdf/11-048.pdf Regulating for Legitimacy: Consumer Credit Access in France and America Author: Gunnar Trumbull Abstract Theories of legitimate regulation have emphasized the role... View Details
    Keywords: Sean Silverthorne
    • Career Coach

    Boom Supatpitak

    Boom seeks to provide students with clear and actionable guidance to aid in exploring opportunities available to HBS students in the Consumer Product Goods (CPG) and retail... View Details