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  • 01 Oct 2000
  • News

Raymond A. Baxter: Sweet Smell of Success

the strong belief that I could succeed in any business environment." Baxter's latest challenge has been managing the successful acquisition and integration of Norse Dairy Systems, a leading manufacturer of ice-cream cones and other... View Details
Keywords: Julia Hanna
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • August 2008
  • Case

Sloan & Harrison: The Associate Challenge

By: Boris Groysberg and Eliot Sherman
The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed increasing dissatisfaction, particularly with respect to partner communication, work-life balance, and mentorship.... View Details
Keywords: Problems and Challenges; Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Conflict Management; Legal Services Industry
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  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

companies' market prices. More seriously, however, the claim simply ignores the fact that a lack of cash need not be a barrier to compensating executives. Rather than issuing options directly to employees, companies can always issue them to underwriters and then pay... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • July 2019
  • Teaching Note

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr and Carl Kreitzberg
A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details
Keywords: AT＆T; Workforce; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Transformation; Telecommunications Industry; Communications Industry; United States
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  • 25 Aug 2014
  • News

Wendell P. Weeks, MBA 1987

Corning 2007 Named Chairman, Corning 2007 Corning markets Gorilla Glass 2013 Fast Company names Corning one of World’s 50 Most Innovative Companies Chairman and CEO, Corning Incorporated As CEO of Corning Incorporated, Wendell Weeks View Details
Keywords: Susan Young
  • 27 Aug 2013
  • First Look

First Look: August 27

pre-selected alternative. The intervention increases plan enrollment rates by 10 to 20 percentage points. We find that a similar intervention can be used to increase contribution rates among employees who are already participating in a... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2021
  • News

Next Normal

world’s largest organizations. As Reimert puts it, she is in the “thank-you” business. Before starting at Workhuman, in the two decades she spent focusing on employee compensation, rewards, and benefits in the HR department of a high-tech... View Details
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

community projects, employees team up better around business issues. Q: Boards and business schools, for different reasons, do not cultivate higher-ambition leaders. How should they? A: Boards need to begin to change their frame for how... View Details
Keywords: by Martha Lagace
  • 01 Sep 2012
  • News

Faculty Research Online

OSHA Inspections: Protecting Employees or Killing Jobs? As the federal agency responsible for enforcing workplace safety, the Occupational Safety and Health Administration is often at the center of controversy. Associate Professor Michael... View Details
Keywords: Professor Kash Rangan; Professor Michael W. Toffel; Colleges, Universities, and Professional Schools; Educational Services
  • December 2015
  • Supplement

An Intern's Dilemma (B)

By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
Related
  • December 2015
  • Case

An Intern's Dilemma (A)

By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
Related
  • 14 Jul 2020
  • Blog Post

Creating Inclusive Recruiting Events in a Time of Innovation

With travel restrictions and physical distancing recommendations in place, organizations planning to hire full-time employees or interns in the coming year are reviewing their recruiting processes and seeking to innovate. For some,... View Details
Keywords: All Industries
  • 01 Jun 1997
  • News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
  • August 29, 2017
  • Article

How to Successfully Work Across Countries, Languages, and Cultures

By: Tsedal Neeley
According to a recent McKinsey Global Institute report, the number of people in the global labor force will reach 3.5 billion by 2030. Among the enormous changes this will demand are new skills, attitudes, and behaviors. A five-year study of the global workforce at... View Details
Keywords: Global Range; Globalized Firms and Management; Employees; Competency and Skills; Success
Related
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details
Keywords: by Rachel Layne
  • 02 Aug 2021
  • Blog Post

Uncovering the Virtual Advantage at Humana

wealth of resources for leaders to keep remote employees engaged. With this training engrained within the company, Humana managers were ready to bring interns in smoothly and integrate them as members of the... View Details
Keywords: Health Care; Health-Related Services
  • 22 Sep 2020
  • News

Balancing Act

women role models and mentors in business, being in charge came with the responsibility of fostering other women, starting with a gender-balanced executive team. The first step was sharing her plan with her employees and listening to... View Details
Keywords: April White
  • 02 Dec 2002
  • What Do You Think?

How Will We Respond to the “Moment of Truth” in Option Plans?

Summing Up Are We Getting More Sensible About Management Incentives? Respondents to this month's column suggest ways of fixing or selectively using various methods of providing incentives to management. They join the chorus of voices... View Details
Keywords: by James Heskett
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for View Details
Keywords: by James Heskett; Retail