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  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

breakthroughs may hit the discard pile before companies can evaluate them in full—causing companies to miss out on big competitive leaps, write the researchers in their working paper. Lane, who is affiliated with the Laboratory for Innovation Science at Harvard (LISH),... View Details
Keywords: by Rachel Layne; Aerospace
  • March 2021
  • Case

Founders Factory

By: Jeffrey F. Rayport and James Barnett
In January 2020, Founders Factory (FF) Executive Chairman Brent Hoberman and CEO Henry Lane Fox were considering FF’s expansion strategy. FF operated as a venture capital (VC) fund built around an accelerator and incubator, and organized around sectors within... View Details
Keywords: Entrepreneurship; Markets; Planning; Expansion; Global Range; Business Model; Talent and Talent Management; Experience and Expertise; Corporate Entrepreneurship; Global Strategy; Innovation Strategy; Growth and Development Strategy; Management Teams; Organizational Change and Adaptation; Partners and Partnerships; Internet and the Web; Mobile and Wireless Technology; Technology Industry; Africa; South Africa; Johannesburg; Europe; France; Paris; United Kingdom; England; London; United States; New York (city, NY)
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  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

commercial product, microbe-enhanced cotton seeds, on an accelerated product development timeline. In late 2016, as the company was about to launch its second product, winter wheat, the management team... View Details
Keywords: Sean Silverthorne

    The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million

    The Sales Acceleration Formula provides a scalable, predictable approach to growing revenue and building a winning sales team. Everyone wants to build the next $100 million business and author Mark Roberge has actually done it using a unique methodology... View Details

    • 01 Apr 2013
    • Research & Ideas

    First Minutes are Critical in New-Employee Orientation

    Science Quarterly, a research team finds that shifting the focus to an employee's personal identity leads to an increase in both employee retention and customer satisfaction. "Organizations will talk about recruiting from outside the... View Details
    Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
    • August 1998
    • Case

    Electronic Commerce at Air Products

    By: F. Warren McFarlan and Melissa Dailey
    In 1998,chief information officers (CIOs) in the highly competitive international gases and chemicals business faced the reality that electronic commerce capability was a strategic necessity. The results of annual surveys of technology officers in the chemical industry... View Details
    Keywords: Management Teams; Information Technology; Globalized Markets and Industries; Infrastructure; Internet and the Web; Technology Adoption; Business Strategy; Chemical Industry; United States
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    • 20 Dec 2017
    • Lessons from the Classroom

    How to Design a Better Customer Experience

    into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure through the eyes of a child. The result: Adventure Series... View Details
    Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
    • 01 Dec 2023
    • News

    Case Study: Staking a Claim

    Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details
    Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
    • 01 Mar 2014
    • News

    Generation Next

    generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership... View Details
    Keywords: Mark Bergen; Godrej Group; Management
    • 28 Nov 2022
    • Blog Post

    College Students, Take a Sneak Peek at the HBS MBA

    Dr. Jill Avery is a senior lecturer in the marketing unit at Harvard Business School, an authority on brand management and customer relationship management (CRM), and the Faculty Chair for HBS Peek.... View Details
    • 01 Jul 2020
    • Blog Post

    How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

    tried my best to manage the craziness of being a student athlete. I would have never imagined myself at a school like MIT - and once there, I had no idea what should (or could) come next. I was honestly just grateful to be there and was... View Details
    • 20 Jan 2022
    • Op-Ed

    3 Steps to Help Companies Rebuild Trust During the Pandemic

    should put together action plans at two levels: team and individual. First, at the team level, managers should ensure that each new policy also has a mechanism for receiving... View Details
    Keywords: by Sandra J. Sucher and Shalene Gupta
    • April 2006
    • Case

    Nutricia Middle East: Measuring Sales Force Effectiveness

    Nutricia's Middle East and African region is transitioning from a trading to a customer focus. CEO Ernest Vandenbussche must decide how to market infant milk formula most effectively in a region where the information environment is much less rich than in other... View Details
    Keywords: Management Teams; Salesforce Management; Customer Relationship Management; Emerging Markets; Nutrition; Performance Effectiveness; Business Strategy; Commercialization; Health Industry; Middle East; Africa
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    • February 1992 (Revised September 2003)
    • Case

    Beech-Nut Nutrition Corporation (A-1)

    By: Lynn S. Paine
    The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated. The concentrate is used in many of the company's juice products. It appears that others in the company may... View Details
    Keywords: Quality; Law; Ethics; Nutrition; Management Teams; Decisions; Business or Company Management; Communication; Governance Compliance; Information Management; Corporate Finance; Food and Beverage Industry; United States
    Related
    • 22 Dec 2008
    • Research & Ideas

    10 Reasons to Design a Better Corporate Culture

    in which you invest. An organization's norms and values aren't formed through speeches but through actions and team learning. Strong cultures have teeth. They are much more than slogans and empty promises. Some organizations choose to... View Details
    Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
    • Web

    Cases & Teaching Notes - Institute For Strategy And Competitiveness

    HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team Work With Us Presentations Cases... View Details
    • 18 Feb 2015
    • First Look

    First Look: February 18

    Performance enables future managers and business owners to attain the core skills they need to become integral members of their company's decision-making teams. This new program from established authors Srikant M. Datar and Madhav Rajan... View Details
    Keywords: Sean Silverthorne
    • 21 Dec 2010
    • First Look

    First Look: December 21

    response to unexpected endogenous or exogenous threats to meeting work goals. Managers employed two distinct forms of redundant communication to mobilize team members toward mitigating potentially... View Details
    • 14 Jul 2014
    • Research & Ideas

    Pay Attention To Your ‘Extreme Consumers’

    typical consumers think. That's fine if you only want to keep making incremental improvements to your products, says Jill Avery, senior lecturer at Harvard Business School and a former brand manager at Gillette, Samuel Adams, and... View Details
    Keywords: by Michael Blanding
    • 30 Nov 2007
    • What Do You Think?

    What Is Management’s Role in Innovation?

    also "to provide a work environment of openness built on trust where every member of the team feels free to express their views/opinions without fear of ridicule or reprisal." Debbe Kennedy called for View Details
    Keywords: by Jim Heskett