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  • March 2010 (Revised November 2010)
  • Case

Pandora Radio: Fire Unprofitable Customers?

By: Willy C. Shih and Halle Alicia Tecco
Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model.... View Details
Keywords: Business Model; Customer Satisfaction; Music Entertainment; Venture Capital; Profit; Growth and Development Strategy; Consumer Behavior; Internet; Media and Broadcasting Industry
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Shih, Willy C., and Halle Alicia Tecco. "Pandora Radio: Fire Unprofitable Customers?" Harvard Business School Case 610-077, March 2010. (Revised November 2010.)
  • 09 Dec 2010
  • Working Paper Summaries

Friends in High Places

Keywords: by Lauren Cohen & Christopher Malloy
  • April 2017 (Revised February 2023)
  • Case

Helena Rubinstein: Making Up the Modern Woman

By: Geoffrey Jones and Kathy Choi
This case examines the entrepreneurial career of Helena Rubinstein before 1938. Rubinstein is widely considered the single most important female entrepreneur in the United States in the 20th century. She was born in Poland but immigrated to Australia where she started... View Details
Keywords: Female Entrepreneur; Brands and Branding; Luxury; Entrepreneurship; Personal Development and Career; Beauty and Cosmetics Industry
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Jones, Geoffrey, and Kathy Choi. "Helena Rubinstein: Making Up the Modern Woman." Harvard Business School Case 317-116, April 2017. (Revised February 2023.)
  • 2007
  • Casebook

Managing School Districts for High Performance: Cases in Public Education Leadership

By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson
Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the... View Details
Keywords: Management; Strategy; Leadership; Public Sector; Organizational Design; Education; Performance Improvement
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Childress, Stacey, Richard F. Elmore, Allen S. Grossman, and Susan Moore Johnson, eds. Managing School Districts for High Performance: Cases in Public Education Leadership. Cambridge, MA: Harvard Education Press, 2007.

    Managing School Districts for High Performance

    Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and... View Details
    • June 2013
    • Article

    Signals across Multiple Networks: How Venture Capital and Alliance Networks Affect Interorganizational Collaboration

    By: Umit Ozmel, Jeffrey J. Reuer and Ranjay Gulati
    In this paper, we examine the contingent effects of signals generated by different types of networks on new ventures' formation of future strategic alliances. We argue that the signaling value of a given tie in reducing adverse selection is more pronounced when another... View Details
    Keywords: Networks; Venture Capital; Alliances
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    Ozmel, Umit, Jeffrey J. Reuer, and Ranjay Gulati. "Signals across Multiple Networks: How Venture Capital and Alliance Networks Affect Interorganizational Collaboration." Academy of Management Journal 56, no. 3 (June 2013): 852–866.
    • 28 Aug 2023
    • Research & Ideas

    How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

    wellness programs built on a “set-it-and-forget-it” mentality are often undervalued and inadequate in supporting employees’ needs, both on and off the job. Gartner’s 2021 Employee Value Proposition Benchmarking Survey revealed that... View Details
    Keywords: by Hise Gibson
    • 01 Sep 2023
    • News

    Solving for Z

    With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
    Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
    • Teaching

    Overview

    By: Ethan S. Bernstein
    Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education... View Details
    • 16 Nov 2015
    • News

    Sugar-Coated Capitalism Is No Free Market

    • Clubs

    PRIDE

    Keywords: Affinity
    • Web

    Rock Summer Fellows - Entrepreneurship

    Accelerator track within the Rock Summer Fellows program is offered to students in the summer between their RC and EC year, supporting student founders in the development of their startup. The program is for... View Details
    • 2009
    • Working Paper

    Asset Specificity and Vertical Integration: Williamson's Hypothesis Reconsidered

    By: Christian Alejandro Ruzzier
    A point repeatedly stressed by transaction cost economics is that the more specific the asset, the more likely is vertical integration to be optimal. In spite of the profusion of empirical papers supporting this prediction, recent surveys and casual observation suggest... View Details
    Keywords: Assets; Vertical Integration
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    Ruzzier, Christian Alejandro. "Asset Specificity and Vertical Integration: Williamson's Hypothesis Reconsidered." Harvard Business School Working Paper, No. 09-119, April 2009.
    • 2011
    • Teaching Note

    UFIDA (D) (TN)

    By: F. Warren McFarlan, Ping He, Xiohua Wu and Lijuan Liu
    This case describes the financing decisions of a software company at difference stages of its development. Started from 1988 as an individual business, along with the "Reform and Open" policy of China, the firm has experienced tremendous growth, and has become a... View Details
    Keywords: Accounting; Computer Software; Emerging Markets; Financial Strategy; IPO; Investments; China; Applications and Software; China
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    McFarlan, F. Warren, Ping He, Xiohua Wu, and Lijuan Liu. "UFIDA (D) (TN)." Tsinghua University Teaching Note, 2011.
    • 2021
    • Working Paper

    CEO Activism, Consumer Polarization, and Firm Performance

    By: Young Hou and Christopher W. Poliquin
    CEOs are increasingly engaging in activism on controversial social and political issues that do not directly affect their businesses. Simultaneously, the general public is increasingly polarized. We examine how CEO support for gun control after two mass shootings... View Details
    Keywords: CEO Activism; Guns; Polarization; Non-market Strategy; Social Issues; Leadership; Consumer Behavior; Performance
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    Hou, Young, and Christopher W. Poliquin. "CEO Activism, Consumer Polarization, and Firm Performance." Harvard Business School Working Paper, No. 21-106, February 2021.
    • January 2021
    • Article

    State and Local Government Employment in the COVID-19 Crisis

    By: Daniel Green and Erik Loualiche
    Local governments are facing large losses in revenues and increased expenditures because of the COVID-19 crisis. We document a causal relationship between fiscal pressures induced by COVID-19 and the layoffs of state and local government workers. States that depend... View Details
    Keywords: Local Government; Municipal Finance; Public Finance; Fiscal Capacity; Fiscal Policy; Governance; Local Range; Health Pandemics; Employment; Finance; Policy; Public Sector
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    Green, Daniel, and Erik Loualiche. "State and Local Government Employment in the COVID-19 Crisis." Art. 104321. Journal of Public Economics 193 (January 2021).
    • December 2008
    • Article

    Corporate Governance and Agency Conflicts

    By: Aiyesha Dey
    I investigate whether corporate governance is associated with the level of agency conflicts in firms. I employ exploratory principal components analysis on 22 individual governance variables to obtain seven factors that represent the different dimensions of governance... View Details
    Keywords: Corporate Governance; Agency Theory
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    Dey, Aiyesha. "Corporate Governance and Agency Conflicts." Journal of Accounting Research 46, no. 5 (December 2008): 1143–1181.
    • September 2005 (Revised April 2007)
    • Case

    Spyder Active Sports - 2004

    By: Belen Villalonga, Dwight B. Crane and James Quinn
    David Jacobs founded a high-end ski apparel company in 1978. He successfully built and grew the company, establishing a major international brand that appealed to ski racers and other active skiers. In 1995, he sought external financing to support further growth of the... View Details
    Keywords: Private Ownership; Private Equity; Financial Liquidity; Business Exit or Shutdown; Valuation; Brands and Branding; Wealth; Family Business; Financing and Loans; Globalization; Apparel and Accessories Industry; Sports Industry; Colorado
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    Villalonga, Belen, Dwight B. Crane, and James Quinn. "Spyder Active Sports - 2004." Harvard Business School Case 206-027, September 2005. (Revised April 2007.)
    • April 1989 (Revised March 1990)
    • Case

    Burlington Northern (B)

    By: Janice H. Hammond
    Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
    Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
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    Hammond, Janice H. "Burlington Northern (B)." Harvard Business School Case 689-083, April 1989. (Revised March 1990.)
    • Article

    Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study

    By: Gautam Ahuja
    To assess the effects of a firm's network of relations on innovation, this paper elaborates a theoretical framework that relates three aspects of a firm's ego network-direct ties, indirect ties, and structural holes (disconnections between a firm's partners)—to the... View Details
    Keywords: Strategy; Social and Collaborative Networks; Innovation and Invention; Chemical Industry
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    Ahuja, Gautam. "Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study." Administrative Science Quarterly 45, no. 3 (September 2000): 425–455.
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