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  • All HBS Web  (6,373)
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  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

10, I trust the consumer to do the right thing,” he said. “(But) if you’re a regulator, and the consumer does the wrong thing one out of 10 times, that’s 10 percent, and that’s too much for a regulator to tolerate. There’s a disconnect... View Details
Keywords: by Dina Gerdeman; Health
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

control group offered comments such as, "This player's hand placement is wrong." In contrast, those in the rediscovery group gave more constructive advice; for example, "Have that right hand flowing on the strings, and suspend the hand... View Details
Keywords: by Carmen Nobel; Education
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

Francisco (39,514) In San Francisco, tech companies are hoping to make the world a better place—but the fabric of the city is changing in the process. A case study by Clayton Rose explores this clash of cultures, and the role of business in promoting the View Details
  • 26 Feb 2014
  • Research & Ideas

How Grocery Bags Manipulate Your Mind

There's a classic cartoon plot device that represents a struggle with temptation. A tiny angel pops up on the conflicted character's left shoulder, urging him to follow the path of righteousness. A tiny devil sits on his right shoulder,... View Details
Keywords: by Carmen Nobel; Retail
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

the agents for the leads, but the value per lead was not enough in the view of executives. Chloe Harford, a Zillow executive who heads product management and strategy, was particularly focused on figuring out the right model for... View Details
  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

rights within the firm," Sadun says. "Take Swedish manufacturing companies, for example. You see that they are completely decentralized, and the middle manager is basically a mini-CEO with loads of decision-making power. And... View Details
Keywords: by Carmen Nobel
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

competitive labor markets because of their reputations and values. "At first, we thought of our reputation conceptually, as something that we needed to keep improving. Now we know it affects our ability to attract the right people.... View Details
Keywords: by Rosabeth Moss Kanter
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

latitude," and insuring "no negative consequences" associated with failure of innovative ideas. The right kind of leadership—capable of building trust, the willingness to take risk, and establishing a culture tolerant of... View Details
Keywords: by Jim Heskett
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

restructuring that left the Panigoros with a 34.1 percent equity stake in Medco. Two other large shareholders are now looking to sell their combined stake of 50.9 percent, and have selected Temasek, the Singapore government's investment arm, as their preferred bidder.... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2006
  • Research & Ideas

CEO Succession: The Case at Ford

Toyota? A: It has to make good cars. Basically, Ford has been holding its position on the basis of SUVs and the pick-up. Q: Trucks. A: Trucks, you could say. And really, Toyota, the Camry, just pushed the Mercury and the Taurus right out... View Details
Keywords: by Jim Aisner; Auto; Employment
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How Humans Outshine AI in Adapting to Change Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge Feedback or ideas to share? Email the... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

"solutions" business model to replace its traditional "product" or "transactional" approach. Many of the required changes appeared to violate some of the tradeoffs that had made the previous approach successful. Was this the View Details
Keywords: Dina Gerdeman
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

and Europe in the fall of 2004. CEO Chuck Prince must decide what to do to right the company and restore its reputation. Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=308001 Leading... View Details
Keywords: Martha Lagace
  • 14 Apr 2021
  • Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

wait until you know which vaccine works and then scale up production. But that wasn’t the right instinct here.” In addition, governments may have been wary about putting taxpayer money toward building infrastructure for private... View Details
Keywords: by Michael Blanding; Health
  • 04 Sep 2019
  • Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

After Donald Trump won the US presidency in 2016, many Americans who hadn’t voted for him wondered: What exactly motivated so many other voters to choose him? It was a question right in the research wheelhouse of Harvard Business School... View Details
Keywords: by Dina Gerdeman
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

participate directly in the process, they don't ask the right questions. Leaders most typically choose members of their teams. There is a large body of literature that concerns a tendency of many leaders to choose those who have human... View Details
Keywords: by James Heskett; Food & Beverage
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

workers by catching them on technical mistakes and telling them how to do something the right way. "You can see how that would erode the staff's trust in management," Tucker says. "A worker might think, 'Leadership just... View Details
Keywords: by Julia Hanna; Health
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

not seriously ill, troublesome, or chronic in their complaints. And getting things right takes time, time that many doctors just don't have (or think they don't have). More successful doctors work hard at something called "patient... View Details
Keywords: by Jim Heskett
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

There are two myths in defining creativity. One is the genius myth—that creativity is tied to genius. To the contrary, I've found that although some people have extreme levels of talent, everyone with normal human capacities is capable of producing creative work under... View Details
Keywords: Re: Teresa M. Amabile
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

sets up a theoretical framework for examining today's norms. Right now in the marketplace, the lines between open science, public knowledge, and proprietary knowledge and research are becoming blurred. A lot of firms are publishing... View Details
Keywords: by Deborah Blagg; Education
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