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  • 2008
  • Book

Managing Your Boss

By: John J. Gabarro and John P. Kotter
Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not... View Details
Keywords: Communication; Decision Making; Information Management; Managerial Roles; Negotiation Tactics; Performance Productivity; Personal Development and Career; Relationships; Personal Characteristics
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  • 24 Jan 2011
  • HBS Case

Terror at the Taj

what it would be like to have people confront the trauma again. We objectify it, keep emotion at a distance, but after 15 minutes of questions with a video camera in a darkened room, there are deeper, more personal reflections of what... View Details
Keywords: by Julia Hanna; Accommodations
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

we convince ourselves that there isn't much to be learned from a mistake because the mistake doesn't matter. He prescribes such things as the utilization of spaces like universities in which to experiment safely, or a personal critic or... View Details
Keywords: by Jim Heskett
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

Unilever's market positions in detergents. The attempts to find more profitable growth opportunities through innovation, in products as diverse as fresh dairy and feminine hygiene, largely came to naught, as did attempts to buy into the fast-growing View Details
Keywords: by Geoffrey Jones; Consumer Products
  • Web

Balancing Work & Life - Alumni

to make time for both. You Have More Choices than You Think Ambitious people tend to pursue demanding careers. As they advance, many professionals cannot help but wonder about the state of their personal lives. What do they owe, and want... View Details
  • 2009
  • Book

The Adventures of an IT Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details
Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology
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  • 01 Mar 2024
  • News

Case Study: Testing the Waters

triathlon in Miami and immediately got to work, with a mix of weekday workouts and longer weekend sessions. But training through a New York City winter can go only so far in preparing a person for exertion in the Miami heat. “I really... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • Web

Loeb House | About

The Georgian Revival-style, stucco and brick facility has been repurposed several times and was renovated in the 1960s and again in 1985, when it became the first building on campus to be wired for networked personal computers. In 2016... View Details
  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

valence." Common wisdom says that the best way to overcome anxiety is to calm yourself down, creating an emotion with low arousal and positive valence. But enacting a transformation across two axes at once is difficult to achieve. Turning anxiety into excitement,... View Details
Keywords: by Michael Blanding
  • 09 May 2023
  • Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

to school in the Midwest, that I slowly became aware of the ways people might see me and my culture differently. I realized there were a lot of people in my country and in the world who had never met a Chinese person before, and had no... View Details
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

clubs Recruiting Contacts Work with a member of our office, focusing on your industry or location, to create a personalized hiring strategy. See all contacts View Details
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

where decision costs are minimal is only part of the battle. You still must deal with the fact that those imbued with decision authority are invariably motivated by their own sets of personal and professional goals—some of which... View Details
Keywords: by Peter Jacobs
  • 30 Jun 2022
  • News

Scaling Hope

learning platform, Just Five, which was marketed to major corporations. The program provides five-minute, online lessons that offer the most essential information about addiction, including the crucial understanding that addiction is a brain disease, rather than a... View Details
  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
  • 01 Jul 2020
  • Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

discovered my passion for striving for equity and sustainability within organizations and systems. I've broken down emotionally and begun the long, rewarding journey of personal growth. I have gained confidence in my own perspective and... View Details
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
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  • Research Summary

Experience and description-based decision making.

Prof. Barron and his co-authors study the effect of the economic environment on decision making. One example involves the effect of rare (low probability) events. People behave as if they overweight these events in some settings (e.g., when buying insurance and... View Details
  • Web

Negotiation Course Online | HBS Online

dynamics and how to prepare for uncertainty Learn to craft agile strategy and be quick on your feet in changing circumstances Resolve small differences before they escalate Secure maximum value for your organization and yourself Reflect on View Details
  • 28 May 2020
  • Blog Post

How to Fit in at HBS

limited them to an elementary school education. I spoke of my personal struggle with our immigration process, the lack of belonging I had experienced growing up, and the sense of despair I felt when I couldn’t attend college after... View Details
  • Profile

Brandon Graves

both professional and personal aspects. The HBS experience encourages deep reflection and has allowed me to take early steps at shaping my life post b-school. I am pleasantly surprised by how many takeaways extend to everyday life beyond... View Details