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  • April 2009 (Revised September 2011)
  • Case

Before the Fall: Lehman Brothers 2008

By: Clayton S. Rose and Anand Ahuja
This case examines Lehman Brothers in the months preceding its collapse. Following the announcement of a huge and unexpected second quarter loss, the CFO was removed from her post after only seven months in the job. This case explores the challenges faced by a firm... View Details
Keywords: Communication Strategy; Financial Crisis; Insolvency and Bankruptcy; Financial Management; Financial Markets; Crisis Management; Trust; Financial Services Industry
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  • 13 Oct 2021
  • News

How Companies Can Improve Employee Engagement Right Now

  • 07 Jun 2021
  • News

Three Strategies for Winning the Post-pandemic War for Talent

  • 05 Jun 2020
  • News

FT business books: April to June edition

  • 15 Mar 2020
  • News

Commercial Real Estate in the Age of the COVID-19 Virus

  • 16 Oct 2019
  • News

Where ESG Fails

  • 18 Aug 2017
  • News

Managing Climate Change: Lessons from the U.S. Navy

  • 20 Apr 2012
  • Working Paper Summaries

Why Every Company Needs a CSR Strategy and How to Build It

Keywords: by Kash Rangan, Lisa A. Chase & Sohel Karim
  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

as well as a hiring decision based on a candidate’s performance during a university job interview. In a final study, the researchers allowed participants to generate their own journey lines by watching a trailer for a movie not yet in... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • April 2021 (Revised August 2024)
  • Case

The Turnaround at Ford Motor Company

By: Amy C. Edmondson and Olivia Jung
This case describes the corporate turnaround of the Ford Motor Company under the charismatic leadership of Alan Mulally. Ford was in deep trouble in the early 2000s as its prices and debt ratings plummeted and employee morale suffered. In 2006, the company anticipated... View Details
Keywords: Turnaround; Transformation; Restructuring; Organizational Culture; Leading Change; Performance Improvement; Auto Industry; North America
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  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems. Mobil North America Marketing and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Web

Dean Srikant Datar | About

and machine learning and artificial intelligence. He has published his work on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management, incentives, and performance... View Details
  • Research Summary

Identity Work, Itinerant Careers, and Management Education

I investigate how and where individuals develop, revise and consolidate identity narratives that afford them some degree of self-esteem, a sense of direction and purpose, and social legitimacy, in the context of careers that feature discontinuities, mobility and... View Details

  • Article

Design and Testing of a Mobile Health Application Rating Tool

By: David Levine, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas and David Bates
Mobile health applications (“apps”) have rapidly proliferated, yet their ability to improve outcomes for patients remains unclear. A validated tool that addresses apps’ potentially important dimensions has not been available to patients and clinicians. The objective of... View Details
Keywords: Health; Mobile Technology; Design; Analysis
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  • 09 Nov 2017
  • HBS Seminar

Alfonso Gambardella, Bocconi University

  • winter 1985
  • Article

The Nonpecuniary Costs of Automobile Emissions Standards

By: Timothy F. Bresnahan and Dennis Yao
An important component of the costs of automotive air-pollution control has been nonpecuniary: a decline in vehicle performance characteristics. This regulatory impact on what the auto industry calls "drivability" has never been quantified, although there is... View Details
Keywords: Transportation; Pollutants; Cost; Standards; Performance; Quality; Auto Industry
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  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

to pose a problem for the economy. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52111 Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance By: Green, Paul, Francesca Gino,... View Details
Keywords: Carmen Nobel
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

people supervising teams. In part, that’s because it’s difficult to separate the performance of the boss from the performance of the individual workers he or she oversees. “Bosses may get lucky and have... View Details
Keywords: by Michael Blanding; Service
  • 09 Sep 2014
  • First Look

First Look: September 9

Wakeman, and Francesca Gino Abstract—When entering task performance contexts we generally have expectations about both the task and how well we will perform on it. When those expectations go unmet, we... View Details
Keywords: Sean Silverthorne