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  • All HBS Web  (8,015)
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  • 2007
  • Other Unpublished Work

Probabilities as Similarity-Weighted Frequencies in Presence of Irrelevant Observations

By: Jacob Dov Leshno

A decision maker is asked to express her beliefs by assigning probabilities to certain possible states. We focus on the relationship between her database and her beliefs. BGSS\cite{BGSS} show that if beliefs given a union of two databases are a convex combination of... View Details

Keywords: Decision Making; Cognition and Thinking
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Leshno, Jacob Dov. "Probabilities as Similarity-Weighted Frequencies in Presence of Irrelevant Observations." 2007.
  • January 1991 (Revised March 1996)
  • Case

Profiling at National Mutual (A)

This case series describes a company grappling with organizational change through information technology. National Mutual Life Association vies for Australian insurance industry leadership with its long-time competitor. It has purchased an expert system called Client... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Insurance Industry; Australia
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Sviokla, John J., and Audris Wong. "Profiling at National Mutual (A)." Harvard Business School Case 191-078, January 1991. (Revised March 1996.)
  • Research Summary

Overview

By: Nien-he Hsieh
Professor Hsieh’s research concerns ethical issues in business and the responsibilities of global business leaders. His work centers on the question of whether and how managers ought to be guided not only by considerations of economic efficiency, but also by values... View Details
  • TeachingInterests

MBA Required Curriculum Marketing

Marketing

The objectives of this course are to demonstrate the role of marketing in the company; to explore the relationship of marketing to other functions; and to show how effective marketing builds on a thorough understanding of buyer behavior to create... View Details

  • November 1993 (Revised April 2007)
  • Case

Continental Airlines--1992 (Abridged)

By: Stuart C. Gilson
The CEO is preparing a recommendation to the board regarding several potential outside investments in the company, which is currently operating in bankruptcy. In making his decision, the CEO has to consider various financial and strategic factors, including possible... View Details
Keywords: Capital Structure; Cash Flow; Cost of Capital; Insolvency and Bankruptcy; Investment; Taxation; Risk and Uncertainty; Valuation; Aerospace Industry; United States
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Gilson, Stuart C. "Continental Airlines--1992 (Abridged)." Harvard Business School Case 294-058, November 1993. (Revised April 2007.)
  • August 1981
  • Case

West Point: The Cheating Incident (C)

By: Leonard A. Schlesinger
An outline of the Secretary of the Army's decision in the matter of the 1976 cheating scandal at West Point. View Details
Keywords: Higher Education; Ethics; Judgments; Government Administration; Public Administration Industry; Education Industry
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Schlesinger, Leonard A. "West Point: The Cheating Incident (C)." Harvard Business School Case 482-006, August 1981.
  • April 2012
  • Article

The Impact of Relative Standards on the Propensity to Disclose

By: Alessandro Acquisti, Leslie John and George Loewenstein
Two sets of studies illustrate the comparative nature of disclosure behavior. The first set investigates how divulgence is affected by signals about others' readiness to divulge. Study 1A shows a "herding" effect, such that survey respondents are more willing to... View Details
Keywords: Rights; Surveys; Management Practices and Processes; Ethics; Corporate Disclosure; Judgments; Consumer Behavior; Standards
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Acquisti, Alessandro, Leslie John, and George Loewenstein. "The Impact of Relative Standards on the Propensity to Disclose." Journal of Marketing Research (JMR) 49, no. 2 (April 2012): 160–174.

    “Managing for Organizational Integrity”: My Take After Three Decades

    This chapter revisits core ideas from my 1994 article “Managing for Organizational Integrity” and explores a critical issue not discussed in the article: the role of corporate boards. In the chapter, I first re-examine the article’s ideas about the origins of... View Details
    • November 1992 (Revised May 1993)
    • Case

    American Mobile Satellite Corporation

    By: Frank V. Cespedes and Laura Goode
    American Mobile Satellite Corp. (AMSC) has a license to provide wireless mobile communications via satellite throughout the United States and 200 miles of coastal waters. The first satellite launch is scheduled for 1994 and, in the interim, AMSC is providing limited... View Details
    Keywords: Wireless Technology; Decisions; Distribution Channels; Marketing Strategy; Product Development; Sales; Emerging Markets; Resource Allocation; Performance Capacity; Communications Industry; Information Technology Industry; United States
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    Cespedes, Frank V., and Laura Goode. "American Mobile Satellite Corporation." Harvard Business School Case 593-038, November 1992. (Revised May 1993.)
    • 23 Jun 2008
    • Research & Ideas

    Innovative Ways to Encourage Personal Savings

    whether these tools change the way people make decisions about their financial lives. We hope the markets would include young adults (not just teenagers), members of the military View Details
    Keywords: by Martha Lagace; Financial Services
    • 19 Jun 2012
    • First Look

    First Look: June 19

    making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, View Details
    Keywords: Sean Silverthorne
    • February 2018
    • Article

    Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

    By: Bradley R. Staats, Diwas S. KC and F. Gino
    Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In... View Details
    Keywords: Information; Announcements; Service Operations; Decision Making; Medical Specialties; Experience and Expertise; Medical Devices and Supplies Industry
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    Staats, Bradley R., Diwas S. KC, and F. Gino. "Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience." Management Science 64, no. 2 (February 2018): 804–824.
    • March 2016 (Revised April 2019)
    • Technical Note

    ESG Metrics: Reshaping Capitalism?

    By: George Serafeim
    In the past twenty-five years, the world had seen an exponential growth in the number of companies reporting environmental, social and governance (ESG) data. Investor interest in ESG data also grew rapidly. A growing belief that increasing levels of social inequality... View Details
    Keywords: Capitalism; Sustainability; Accountability; Corporate Social Responsibility; Responsibilities To Society; Environment; Social Impact Investment; ESG; Corporate Social Responsibility and Impact; Environmental Sustainability; Measurement and Metrics; Integrated Corporate Reporting; Corporate Accountability; Accounting; Economic Systems
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    Serafeim, George, and Jody Grewal. "ESG Metrics: Reshaping Capitalism?" Harvard Business School Technical Note 116-037, March 2016. (Revised April 2019.)
    • 2024
    • Working Paper

    Behavioral Attenuation

    By: Thomas Graeber, Benjamin Enke, Ryan Oprea and Jeffrey Yang
    We report a large-scale examination of behavioral attenuation: due to information-processing constraints, the elasticity of people’s decisions with respect to economic fundamentals is generally too small. We implement more than 30 experiments, 20 of which were... View Details
    Keywords: Decisions; Behavior; Cognition and Thinking; Behavioral Finance
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    Graeber, Thomas, Benjamin Enke, Ryan Oprea, and Jeffrey Yang. "Behavioral Attenuation." NBER Working Paper Series, No. 32973, September 2024.
    • 10 May 2020
    • Blog Post

    Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

    super consciously—whether it’s time to read cases, spend time with the kids, attend professional events, or socialize with classmates. Being realistic and honest about what I prioritize and View Details
    • February 2007 (Revised May 2008)
    • Supplement

    Bancaja: Developing Customer Intelligence (B)

    In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's new strategy. Bancaja, a savings bank based in Valencia, Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it... View Details
    Keywords: Customer Relationship Management; Credit Cards; Analytics and Data Science; Knowledge Use and Leverage; Marketing Strategy; Banking Industry; Spain
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    Martinez-Jerez, Francisco de Asis, and Katherine Miller. "Bancaja: Developing Customer Intelligence (B)." Harvard Business School Supplement 107-066, February 2007. (Revised May 2008.)
    • April 1999
    • Teaching Note

    Issues in Technology Strategy TN

    By: Clayton M. Christensen
    Provides instructors with an overview for the module in the Managing Innovation course, Issues in Technology Strategy. Provides an overview of the frameworks introduced in the module that can help managers in their efforts to formulate strategies relating to several... View Details
    Keywords: Decisions; Investment; Innovation and Management; Innovation Strategy; Research; Technology Adoption; Technology Industry
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    Christensen, Clayton M. "Issues in Technology Strategy TN." Harvard Business School Teaching Note 699-168, April 1999.
    • May 2008 (Revised March 2010)
    • Supplement

    Palm (B): 2001

    By: Ramon Casadesus-Masanell, Kevin Boudreau and Jordan Mitchell
    This case series looks at three important inflection points in Palm's history that relate to decisions about its platform: when the company was debating whether to open its operating system (OS) for licensing to third-party hardware manufacturers; 2001, when the... View Details
    Keywords: History; Decisions; Business Model; Technological Innovation; Strategy; Value Creation; Digital Platforms; Rights; Competition; Computer Industry
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    Casadesus-Masanell, Ramon, Kevin Boudreau, and Jordan Mitchell. "Palm (B): 2001." Harvard Business School Supplement 708-515, May 2008. (Revised March 2010.)
    • October 2003
    • Case

    Fire at Mann Gulch

    Describes the 1949 firefighting tragedy in Montana that led to the deaths of 12 smoke jumpers. Explores the myriad of poor decisions by the firefighting crew and their foreman. View Details
    Keywords: Decisions; Decision Choices and Conditions; Crisis Management; Public Administration Industry; Montana
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    Roberto, Michael, and Erika Ferlins. "Fire at Mann Gulch." Harvard Business School Case 304-089, October 2003.

      Case: The Allergan Board Under Fire (A)

      In 2014, the Allergan Inc. board of directors received a surprise takeover offer from Valeant Pharmaceuticals in alliance with hedge fund activist Bill Ackman's Pershing Square Capital Management. In the unprecedented arrangement between an acquirer and a hedge... View Details
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