Publications

October 1982 (Revised December 1984)
Case

Air Traffic Controllers (Condensed)

By: Michael Beer

Keywords: Government Administration; Labor and Management Relations; Human Resources; Management; Public Administration Industry; Air Transportation Industry; United States

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01 Dec 2011
News

What Keeps HBS Ahead? You Do!

Sahlman Investing in HBS The Personal Touch Donor Spotlight Research With Impact: Changing Global Health Practices FAQ My pitch for giving is simple. HBS is a human capital–intensive business. Our product is... View Details

Keywords: William A. Sahlman; Colleges, Universities, and Professional Schools; Educational Services

2006
Case

Strategies for Preventing a Knowledge-Loss Crisis

When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an... View Details

Keywords: Analytics; Networks; Knowledge Management; Resignation and Termination

January 2020
Case

Ureed.com: The Marketplace for Language

By: Ashley V. Whillans, Esel Çekin and Alpana Thapar

Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean model comprised of hiring full-time employees, mainly women, who worked from home. It steadily grew over the... View Details

Keywords: Language Translation; Freelancers; Entrepreneurship; Human Resources; Management; Expansion; Quality; Growth and Development Strategy

February 1994 (Revised July 2007)
Case

Richard Jenkins

By: John J. Gabarro and Andrew P. Burtis

Written from the point of view of Richard Jenkins, the president of CelluComm. Presents his reflections on the series of events leading to the firing of one of CelluComm's general managers, Erik Peterson. A rewritten version of an earlier case. View Details

Keywords: Resignation and Termination; Management Teams; Rank and Position; Communications Industry

16 Jul 2008
Op-Ed

What Should Employers Do about Health Care?

by specialty and discrete interventions. Third, prevention and screening can dramatically improve value, as does ongoing disease management to prevent recurrences and setbacks. Fourth, the only way truly to drive value is to measure... View Details

Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health

March 2025
Article

Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

By: Erika L. Kirgios, Ike Silver and Edward H. Chang

Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details

Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior

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24 Sep 2014
Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

value for everyone and to capture reasonable value for investors. “Society needs collectively to address the basics of water, energy, waste, and transit so that we can all do more with the resources we have” C: Cities. The UN activity... View Details

Keywords: by John Macomber; Energy; Utilities

01 Mar 2017
News

Ask the Expert: Capital Architect

Skydeck podcast BRUNELL: Human motivation for supporting or catalyzing change only comes from within. We can’t “make” people’s behavior or “mandate” mindset. Citizens must have reason to care, want, and believe in the change agenda—and to... View Details

2006
Case

Empowering Nurses at University College London Hospitals

By: Julie Battilana, A.-M., Cagna, T., D'Aunno and M.J., Gilmartin

Keywords: Health Care and Treatment; Employee Relationship Management; London

01 Jan 2008
News

James D. Wolfensohn, MBA 1959

decisions managers must make.” ADVICE TO STUDENTS “Spend at least as much time focusing on people as you do on numbers.” ON LEADERSHIP “Too many of our leaders fail to translate macroeconomic trends into View Details

April 2005 (Revised November 2005)
Case

Tata Consultancy Services Iberoamerica

By: Michael Chu and Gustavo Herrero

To launch its Latin American operations, the Indian IT giant Tata Consultancy Services recruits a seasoned executive who becomes the only non-Indian member of senior management. Reviews the start-up operations, from the site selection to staffing and training, the... View Details

Keywords: Business Startups; Developing Countries and Economies; Initial Public Offering; Investment; Globalization; Human Resources; Selection and Staffing; Management Teams; Emerging Markets; Problems and Challenges; Consulting Industry; Latin America

23 Jul 2001
Research & Ideas

Looking for CEOs in All the Wrong Places

ability, even when experience and academic research have shown that link to be tenuous. Other circumstances such as market conditions and the skills and experience of the company's senior management team can have a profound impact. All... View Details

Keywords: by Peter K. Jacobs; Employment

16 Jan 2025
Blog Post

Alumni Career Journey: Sophie Levin (MS/MBA 2022) - How Risk Can Be the Key to a Sustainable Future

human health. During school, I co-founded a pet food company to purchase cell-cultured meat and convert it into premium dog food. Classes on entrepreneurship, the Rock Center, and the alumni network provided invaluable View Details

November 2013
Article

Which U.S. Market Interactions Affect CEO Pay? Evidence from UK Companies

By: Joseph Gerakos, Joseph Piotroski and Suraj Srinivasan

This paper examines how different types of interactions with U.S. markets by non-U.S. firms are associated with higher level of CEO pay, greater emphasis on incentive-based compensation, and smaller pay gap with U.S. firms. Using a sample of CEOs of UK firms and using... View Details

Keywords: CEO Compensation; International Pay; Incentives; Cross-listing; United Kingdom; Motivation and Incentives; Executive Compensation; Globalization; Corporate Governance; United Kingdom; United States

SSRN

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Winter 2024
Article

Return to Office Decisions: A Culture Question?

By: Yo-Jud Cheng and Boris Groysberg

Company culture is an important source of competitive advantage and differentiation. Even in times of crisis, leaders must attend to their company’s culture, designing it in alignment with their strategy and priorities. One of the most consequential decisions that... View Details

Keywords: Organizational Culture; Employee Relationship Management