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Show Results For
- All HBS Web
(5,567)
- People (22)
- News (1,656)
- Research (2,739)
- Events (12)
- Multimedia (22)
- Faculty Publications (1,457)
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from fee-for-service reimbursement and toward payment... View Details
Keywords: Dina Gerdeman
- Article
Relational Reconciliation: Socializing Others Across Demographic Differences
By: Lakshmi Ramarajan and Erin M. Reid
In demographically diverse organizations, employees charged with socializing others—
socialization agents—must navigate a deep tension between the organization’s needs to
integrate individuals into a collective and individuals’ needs for recognition of their
unique... View Details
Ramarajan, Lakshmi, and Erin M. Reid. "Relational Reconciliation: Socializing Others Across Demographic Differences." Academy of Management Journal 63, no. 2 (April 2020): 356–385.
- Web
Career Support - Business & Environment
industry in which environmental challenges are front-and-center, such as energy, agriculture, or real estate. Work in finance, incorporating environment, social, and governance (ESG) factors. Engage in entrepreneurial ventures that... View Details
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their employees... View Details
- Web
Frist Faculty Commons | About
replacing the Faculty Club formerly located in Kresge Hall. The space was named in honor of the Thomas F. Frist Jr. family, who have been generous supporters of financial aid at HBS. About the Name After serving as a flight surgeon in the... View Details
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
lead to an HBS case study, written with professor Karim R. Lakhani, on how Wikipedia governs itself and faces controversial challenges. The elbows are sharp on Wikipedia. It's not cuddly.—Andy McAfee The case offers students a chance to understand issues such View Details
- 22 May 2020
- Blog Post
Remembering Well and Making Meaning of Memorial Day
As Memorial Day approaches, it’s natural for our minds to drift to summer – thoughts of firing up the grill, getting a boat in the water, or vacation travel would (at least in normal times) tantalize us through workdays that seem to grow... View Details
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
field studies after. We have a strong commitment to ideas as the place where the educational experience begins. In executive education, we might think about increasing the number of programs we offer... View Details
- 01 Dec 2022
- News
Future Vision
Illustration by PJ Loughron Illustration by PJ Loughron How has your experience as Dean of the School differed from your experience as a member of the faculty? Being on campus and engaging with faculty,... View Details
- 18 Sep 2019
- Op-Ed
WeWork—The IPO That Shouldn’t?
No IPO in recent memory has received as much negative pre-public publicity as WeWork, which provides shared workspaces and services for startups and other enterprises. The outpouring of criticism has focused... View Details
- 31 Oct 2007
- HBS Case
Climate Change Puts Heat on GMs
What is the responsibility of business regarding social issues? And how does that jibe with maximizing profits? In "UBS and Climate Change—Warming Up to Global Action?" Associate Professor Felix Oberholzer-Gee and Professor Forest Reinhardt present the... View Details
- 11 Mar 2021
- News
Leading with Heart
moments of cultural snafus. But no, I really believe that we are more similar than dissimilar as human beings. So with that mindset, I slowly started chipping away and engaging with all the stakeholders... View Details
- August 2002 (Revised December 2002)
- Case
Quality Imaging Products (QIP)
Martin Stein, a recent business school graduate, is the new owner of Quality Imaging Products (QIP), a $10-million-a-year remanufacturer of printer and copier ink cartridges. Within weeks of buying the company, QIP's vp for finance, gives an ultimatum: a raise or he... View Details
Keywords: Business or Company Management; Organizational Culture; Crisis Management; Manufacturing Industry
Spear, Steven J., and Jonathan P Groberg. "Quality Imaging Products (QIP)." Harvard Business School Case 603-057, August 2002. (Revised December 2002.)
- Web
Sexual Harassment - Race, Gender & Equity
Life & Leadership After HBS Pervasive & Pernicious: Sexual Harassment at Work In 2018, as the #MeToo movement brought new attention to the prevalence of sexual harassment at work, we asked Harvard Business School alumni* about harassment... View Details
- November 2004 (Revised September 2007)
- Case
The Mitchell Family and Mitchells/Richards
By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term... View Details
Keywords: Family Business; Customer Relationship Management; Knowledge Management; Service Delivery; Organizational Culture; Expansion; Information Technology; Retail Industry
Edmondson, Amy C., John A. Davis, Corey B. Hajim, and Kelly Mulderry. "The Mitchell Family and Mitchells/Richards." Harvard Business School Case 605-047, November 2004. (Revised September 2007.)
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
submitted, from managing a remote workforce to making decisions in the face of vast uncertainty. Not surprisingly, one significant challenge reported by many CEOs was how to position their company to survive, or even thrive, during the pandemic and in the “new normal”... View Details
- 21 Aug 2000
- Research & Ideas
From Emerging Economies to the Global Market: The Case of Embraer
in the case," Ghemawat warned the audience as the discussion began. "There's a lose-to-a-billion dollar commitment that Embraer is close to making for a new family of aircraft. There's an... View Details
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
in sessions she facilitates, the role of followers. She observes that, in her work, "even leaders (agree) that when they are a follower they would rather commit than comply." Apparently speaking as... View Details
Keywords: by Jim Heskett
- Profile
Sergio Velasquez-Terjesen
would go into biotech and genetics," he says of his initial ambitions. But after two years as a lab assistant at Louisiana State University, he found that, although the science was "fascinating," the work was "lonely,... View Details
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
forthcoming Journal of Financial Economics The Effects of Media Slant on Firm Behavior By: Baloria, Vishal P., and Jonas Heese Abstract—The media can impose reputational costs on firms because of its important role as an information... View Details
Keywords: Sean Silverthorne