Publications

August 1992 (Revised September 2002)
Case

Star Distributors, Inc. (A)

By: David A. Thomas

Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details

Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

relationships to sustain them. Transitions also are times when small differences in a new leader's actions can have disproportionate impacts on results. Everyone is straining to take the leader's measure and people are forming opinions... View Details

Keywords: by Martha Lagace

01 Feb 1998
News

Short Takes

Who Does Good and Why While it's common knowledge that business leaders often serve on nonprofit boards, there has been little formal information about the characteristics and motivations of such individuals. In a 1997 working paper series on View Details

Keywords: Judith A. Ross

01 Oct 2000
News

A Message from Dean Clark

classrooms, and the winter 2001 opening of the Spangler Center, which will allow us to pull together many social and administrative aspects of the MBA Program, we are entering an exciting new era at Soldiers Field. As HBS graduates, you... View Details

Keywords: Educational Services

December 2020
Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans

In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details

December 2006 (Revised February 2007)
Case

Opportunity International: Measurement and Mission

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

After a "first career" in business, HBS graduate Christopher Crane becomes CEO of a worldwide microfinance network. The organization's twin challenges are: 1) developing metrics to give it an accurate picture of its situation and impacts, and 2) generating rapid... View Details

Keywords: Microfinance; Measurement and Metrics; Problems and Challenges; Growth and Development Strategy; Business and Stakeholder Relations; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Financial Services Industry

21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

lot of them don't even realize they've been missing it because they've never had it." In the authors' experience, the networks formed within WLPs carry on well beyond the programs themselves and expand to create mentor relationships... View Details

Keywords: by Maggie Starvish

December 1999
Article

Changes in the Work Environment for Creativity during Downsizing

By: T. M. Amabile and Regina Conti

This study examined the work environment for creativity at a large high-technology firm before, during, and after a major downsizing. Creativity and most creativity-supporting aspects of the perceived work environment declined significantly during the downsizing but... View Details

Keywords: Organizational Culture; Situation or Environment; Creativity; Resignation and Termination; Employees; Business or Company Management; Motivation and Incentives; Management Practices and Processes; Crisis Management; Groups and Teams; Communication; Announcements; Interpersonal Communication

Find at Harvard

September 1993 (Revised October 1994)
Case

Environment and International Trade

By: Forest L. Reinhardt

During the 1990s, environmental activists became interested in trade issues for the first time. Whereas GATT, the General Agreement on Tariffs and Trade, had previously been the province of trade specialists, a new poster popular among environmentalists depicted the... View Details

Keywords: Trade; Environmental Sustainability; Science-Based Business; Policy; Government and Politics; Agreements and Arrangements; Alliances; Globalization; International Relations; Conflict of Interests