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  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

sales. With the resulting improvements in demand forecasting and production planning and practices, inventory management for both the retailer and the manufacturer has become much more of a science. Since stores can track consumers'... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 01 Mar 2009
  • News

Faculty Responds to Financial Crisis

Global Failures Create a “Lodestar” for HBS Research and Teaching From new cases to new courses and research projects, the HBS faculty’s response to the global financial crisis has been “quite extraordinary,” says Professor Joe Badaracco,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Oct 1998
  • News

A Community Investment

socially responsible mission. There is tremendous inefficiency in the environmental community, and one of our goals is to facilitate the formation of strategic alliances between and amongst environmentalists and other sectors of society... View Details

    Philip Lehman

    Lehman was responsible for forming a profitable alliance with Goldman, Sachs that marked the beginning of a new type of investment house. Together they managed 114 negotiated offerings for 56 issuers. Their... View Details
    Keywords: Finance
    • September 2009 (Revised December 2009)
    • Supplement

    Genzyme Center (B)

    By: Michael W. Toffel and Aldo Sesia
    Genzyme Corporation is in the midst of planning its new corporate headquarters, which incorporates many innovative green building features. After learning that the building as planned would likely earn a LEED Silver rating, an intermediate score in the LEED green... View Details
    Keywords: Environmental Sustainability; Corporate Social Responsibility and Impact; Standards; Cost vs Benefits; Biotechnology Industry; Construction Industry; Real Estate Industry; Green Technology Industry
    Related
    • 01 Feb 2012
    • What Do You Think?

    Is Support for Small Business Misplaced?

    then the obvious answer (to the question) is NO!" Other comments emphasized values of small business for management development. David Lindsay commented that " managers evolve their wisdom through... View Details
    Keywords: by James Heskett
    • 01 Dec 2018
    • News

    What a Difference a Community Can Make

    financial goal but, in true HBS fashion, to exceed it. It has been a joy and a privilege to take part in such a broad, collective effort to ensure that HBS has the resources to remain the standard-bearer in management education for years... View Details
    Keywords: John B. Hess (MBA 1977), Chair, The HBS Campaign
    • 11 Jan 2000
    • Research & Ideas

    Calling All Managers: How to Build a Better Call Center

    call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call... View Details
    Keywords: by Martha Lagace; Service; Financial Services
    • 16 Nov 2010
    • First Look

    First Look: November 16, 2010

      PublicationsKeiei no Ryugi (The Management Ritual) Authors:Mitsuaki Shimaguchi and Hirotaka Takeuchi Publication:Nihon Keizai Shimbun Publishing, 2010 An abstract is unavailable at this time. Joint Evaluation as a Real World Tool for... View Details
    Keywords: Sean Silverthorne
    • 2022
    • Working Paper

    ESG: Hyperboles and Reality

    By: George Serafeim
    ESG has rapidly become a household name leading to both confusion about what it means and creating unrealistic expectations about its effects. In this paper, I draw on more than a decade of research to dispel several myths about ESG and provide answers to important... View Details
    Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Disclosure; ESG Reporting; ESG Ratings; Sustainability; Corporate Social Responsibility and Impact; Environmental Sustainability; Performance; Corporate Disclosure; Reports
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    • July 1998 (Revised March 2000)
    • Case

    Champion International

    By: Michael Beer and James Weber
    Richard Olson, a long-tenured employee, was named CEO of Champion in 1996. Champion had been conducting an organizational transformation since the early 1980s that could be considered successful on most operational and social measures. However, due to industry... View Details
    Keywords: Change Management; Transformation; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Design
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    • 16 Nov 2017
    • News

    The Business of Social Justice

    spend two months in eastern Europe shortly after the fall of the Berlin Wall and then six months in Argentina. In 1994, Brooks took a break from her graduate studies at Johns Hopkins University for a fellowship with Africare, on the Ivory Coast. There, she helped View Details
    Keywords: Jennifer Myers
    • October 16, 2023
    • Article

    How a Defined Purpose Drove Unilever’s Turnaround

    By: Ranjay Gulati
    Keywords: Mission and Purpose; Leadership; Corporate Social Responsibility and Impact; Environmental Sustainability
    Related
    • January 2024 (Revised May 2024)
    • Case

    PortageBay and ESG Analytics

    By: Vikram S. Gandhi and Radhika Kak
    In 2023, sustainable investors faced several challenges. The first was the lack of access to standardized and vetted environmental, social, and governance (ESG) data, and equally, the interpretation of this data into investment-useful insights. Reducing reliance on... View Details
    Keywords: ESG Ratings; Investment Funds; Governance; Environmental Sustainability; Corporate Social Responsibility and Impact
    Related
    • Spring 2018
    • Article

    The Next Phase of Business Sustainability

    By: Andrew J. Hoffman
    The era of corporations integrating sustainable practices is being surpassed by a new age of corporations actively transforming the market to make it more sustainable. View Details
    Keywords: Environmental Sustainability; Trends; Corporate Social Responsibility and Impact; Corporate Disclosure
    Related
    • 08 Jul 2002
    • What Do You Think?

    Have We Carried the Concept of Alignment Too Far?

    Summing Up Don't throw out alignment while fighting greed and ignorance in corporate governance Respondents to this month's column have spoken: The cause of investor mistrust of management is not the concept of alignment; it is, among... View Details
    Keywords: by James Heskett
    • January 2012 (Revised September 2015)
    • Case

    Tough Decisions at Marks and Spencer

    By: George Serafeim
    In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative. Based on the five essential pillars of climate change, waste, sustainable materials, fair partnership, and health,... View Details
    Keywords: Decision Making; Environmental Sustainability; Corporate Social Responsibility and Impact; Corporate Strategy; Retail Industry
    Related
    • 01 Dec 2000
    • News

    A Trusty Board

    its board. "There needs to be a sense of the difference between the fiduciary responsibility of the board and the managerial responsibility of the paid staff," he says. While the role of MBAs as museum View Details
    Keywords: Museums, Historical Sites, and Similar Institutions; Arts, Entertainment
    • 01 Jun 2007
    • News

    New HBS, KSG Joint Degree

    HBS and the Kennedy School of Government have announced the creation of an integrated joint-degree program, the first of its kind. Its mission is to develop outstanding leaders who are skilled in both managing complex organizations and... View Details
    Keywords: Management; Management; Management; Management; Management; Management
    • 25 Feb 2020
    • News

    Profits and Purpose

    students have a 35- or 40-year career in front of them, and we have a duty to prepare them for the competitive landscape in their careers. My hypothesis is that it is going to be a very different world, where natural capital and social capital are going to be priced... View Details
    Keywords: Jen McFarland Flint