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  • All HBS Web  (4,876)
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    • News  (1,277)
    • Research  (2,757)
    • Events  (13)
    • Multimedia  (11)
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  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services... View Details
Keywords: by Martha Lagace; Health
  • 03 Aug 2010
  • First Look

First Look: August 3

social cues from reputation stakeholders and from prominent third-party bureaucratic actors can serve as symbolic signals that can affect the decision making of regulatory agencies. Our findings suggest that while social cues from reputation stakeholders and... View Details
Keywords: Martha Lagace
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

communication inside the company is such an important aspect of that transition,” says Sadun, who provides advice for avoiding communication shutdowns. Sadun, the Charles E. Wilson Professor of Business Administration at HBS, conducted... View Details
Keywords: by Ami Albernaz
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

and self-improvement. Additionally, we show that future lock-in can arise without changing the structure of a should-choice, but just changing people's temporal focus. Finally, we provide evidence that the should self operates at a higher... View Details
Keywords: Martha Lagace
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training... View Details
Keywords: by Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

structures within a single supplier hastens improvement. Our focus on the internal structural dynamics of suppliers extends the existing decoupling literature and provides the first empirical investigation of internal buffering of... View Details
Keywords: Dina Gerdeman
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

online discount vouchers, a new marketing tool that offers consumers large discounts when they prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher View Details
Keywords: Sean Silverthorne
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

and if they were provided with immunity from prosecution for self-disclosed violations. Download working paper: http://www.hbs.edu/research/pdf/07-020.pdf   Cases & Course MaterialsBang & Olufsen: Design Driven Innovation Harvard... View Details
Keywords: Sean Silverthorne
  • 06 May 2008
  • First Look

First Look: May 6, 2008

contracted while in marketing. The research identified customers that would be willing to pay more for the services that Purolator was or could potentially provide to them. Purchase this case:... View Details
Keywords: Martha Lagace
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

As today's fiscal deficit and dragging economy continue to cast long shadows, it's easy to forget much darker times in American history. Shortly after winning its independence from Great Britain, the United States was bankrupt. Individual states weren't required to... View Details
Keywords: by Julia Hanna; Financial Services; Financial Services
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 15 Jun 2010
  • First Look

First Look: June 15

nature of accounting standards proposed between 1973 and 2007. Among other results, we find that length of service on the board and a prior career in investment banking/investment management are associated with proposing standards... View Details
Keywords: Martha Lagace
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

January–February 2017 Harvard Business Review The Truth About Blockchain By: Iansiti, Marco, and Karim R. Lakhani Abstract—Contracts, transactions, and records of them provide critical structure in our economic system, but they haven’t... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2004
  • Research & Ideas

HBS Center Focuses on Europe

Research Centers. For instance, (HBS professor) Tarun Khanna is working with the Asia-Pacific Research Center in Hong Kong and the Global Research Group in Boston on a case about a large financial services group. For the interviews at the... View Details
Keywords: by Cynthia Churchwell
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

inference about an individual but provides population estimates. The veiled method increased self-reports of anti-gay sentiment, particularly in the workplace: respondents were 67% more likely to disapprove of an openly gay manager when... View Details
Keywords: Sean Silverthorne
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

world.” Undetected violations Analyzing the food safety inspection records, the researchers found significant inconsistencies. Underreporting violations causes health risks, and also unfairly provides some establishments with better... View Details
Keywords: by Carmen Nobel; Service; Service
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

organizations that provide the content—that is, the sports leagues themselves. "It took Wyc a few years and a $2 billion deal with Comcast to realize that he didn't own a basketball team as much as he owned a media company,"... View Details
Keywords: by Carmen Nobel; Financial Services; Financial Services
  • 09 Sep 2009
  • First Look

First Look: September 9

geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options to two proposals. The first is an enhancement of the account management model put in place in 2001 where independent View Details
Keywords: Martha Lagace
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 15 Mar 2010
  • HBS Case

Developing Asia’s Largest Slum

examine ongoing efforts to forge a public-private partnership between the state government and for-profit developers. The goal is to transform Dharavi into a neighborhood offering desirable, market-rate residential and commercial real estate while View Details
Keywords: by Julia Hanna; Construction; Real Estate
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