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Publications

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  • All HBS Web  (4,706)
    • People  (27)
    • News  (1,277)
    • Research  (2,768)
    • Events  (13)
    • Multimedia  (11)
  • Faculty Publications  (1,511)

Show Results For

  • All HBS Web  (4,706)
    • People  (27)
    • News  (1,277)
    • Research  (2,768)
    • Events  (13)
    • Multimedia  (11)
  • Faculty Publications  (1,511)
← Page 126 of 4,706 Results →

    Henry Taub

    Taub took a back-office, manual operation and turned it into a successful business proposition. In starting ADP, he concentrated on providing payroll services for small businesses and for financial View Details
    Keywords: Services
    • 25 Feb 2021
    • News

    Building Hope

    double the general population and has “increased substantially” for veterans, ages 18 to 34, since 2005. For Mike Zapolin (OPM 33, 2004), this was a seemingly intractable problem that deserved a radical solution. Zapolin, who goes by “Zappy,” is a longtime View Details
    Keywords: Daniel Morrell
    • 01 Jun 1999
    • News

    Where Main Street Meets Wall Street

    have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and other... View Details
    Keywords: Garry Emmons
    • Web

    Residential Life | MBA

    fees include the cost of utilities at all complexes and Internet in select locations; 24-hour maintenance service is provided. Students and families living in Harvard University Housing have access to the... View Details
    • 01 Jun 2008
    • News

    Alumni Clubs Put Skills to Work

    program that provides a path to college, starting in middle school, for low-income students. In recognition of ongoing efforts, several alumni clubs recently received the President’s Council on Service and... View Details
    Keywords: alumni clubs; Centennial; Educational Services
    • 05 Sep 2014
    • Blog Post

    CPD on the Road in Manila

    the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home, but there’s a growing local consumer market. With 38 million View Details
    Keywords: Entrepreneurship; Technology; Consumer Products / Retail
    • 01 Dec 2004
    • News

    Getting Personal

    marketing themselves? Many mature service industries are in a service “arms race” in which they keep adding more and more services cumulatively over time. But consumers don’t... View Details
    Keywords: Garry Emmons; Educational Services; Educational Services
    • 10 Mar 2015
    • Research & Ideas

    The Surprising Winners and Losers in the Retail Revolution

    provides a wide array of in-aisle treats and accessories to drive impulse purchases. At the same time, they've maintained a strategy of exclusivity with pet food so that they are not stocking all of the same items that Walmart and the... View Details
    Keywords: by Sean Silverthorne; Retail
    • July 2001 (Revised February 2002)
    • Case

    Enspire Learning

    An MBA student founds an e-education business and must decide which customers to target and which products/services to produce. View Details
    Keywords: Customer Relationship Management; Internet and the Web; Service Delivery; Education; Business Startups; Planning; Web Services Industry; Web Services Industry
    Citation
    Educators
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    Hallowell, Roger H., Frank J Andrasco, Hans ten Cate, and Bjorn Billhardt. "Enspire Learning." Harvard Business School Case 802-001, July 2001. (Revised February 2002.)
    • Web

    IT Strategy: Building a Smarter, Scalable Future in the Cloud | Information Technology

    applications over the internet as opposed to local computers or physical data centers. As part of HBS IT’s Strategic Plan, a Cloud Program has been established to help enhance agility, experimentation, and rapid evolution of cloud usage... View Details
    • 10 Jan 2008
    • Sharpening Your Skills

    Sharpening Your Skills: Operations Management

    production methods. But the payoffs have not been nearly as dramatic for service industries applying lean principles. HBS professor David Upton and doctoral student Bradley Staats look at the experience of Indian software View Details
    • 01 Apr 2000
    • News

    Strike Up the Broad(band)

    open-standards, fertile software platform from which thousands of novel applications will bloom." While many of those new applications will benefit consumers, the authors raise concerns that the technology might exacerbate the "Big Brother dilemma" -- giving View Details
    • 22 Feb 2022
    • News

    Vision: Learning Curve

    children and parents alike. “Our interests really aligned on early childhood education,” Mahajan says. Recognizing that more than 50 percent of Indians have smartphones—and that mobile internet penetration is high, even among low-income... View Details
    Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services
    • 01 Dec 2000
    • News

    Everything Old Is New Again: The History of Technological Frontiers

    into public stock offerings capitalizing on the boom, only to experience financial heartache when the bubble burst. Sound like the Internet revolution of the 1990s? Try the radio revolution of the 1920s. In a presentation to alumni at a... View Details
    Keywords: Laura Singleton; Microsoft; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
    • 19 May 2014
    • Research & Ideas

    Why Companies Should Compete for Your Privacy

    Competition drives the supply of services with a low level of disclosure, since some customers will choose to pay more for a service in exchange for keeping their personal information under wraps.... View Details
    Keywords: by Dina Gerdeman; Consumer Products
    • 15 Oct 2024
    • Research & Ideas

    We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

    strategies—external aids like Internet blockers, nicotine patches, and swear jars. At the same time, studies show that few people use these supportive strategies. Why? “We know these kinds of strategies are helpful, and we know they tend... View Details
    Keywords: by Michael Blanding
    • 11 Jun 2020
    • In Practice

    Are Digital Organizations Better at Overcoming COVID?

    provided but to augment and expand their offerings. Telemedicine is a terrific example of this. Many health care providers have already moved to virtual visits and ramped up new types of View Details
    Keywords: by Danielle Kost
    • 01 Dec 2000
    • News

    Global Leadership Initiative's Director Focuses on Technology

    incubators at the School experimenting with electronic distance-learning models, the Global Leadership Initiative has already launched a number of key research projects. The first, an interactive Internet survey available on the HBS... View Details
    Keywords: Nancy O. Perry; Educational Services; Educational Services
    • 01 Mar 2009
    • News

    A New Approach to Health-Care Reform

    patients’ needs. Today’s doctors work in a system where they are rewarded by Medicare and insurance companies for the number and cost of the services they provide rather than by the value of those View Details
    Keywords: Deborah Blagg; Health, Social Assistance

      Kenneth T. Wessner

      Wessner landed ServiceMaster’s first hospital services contract that became the foundation for the company’s rapid growth. ServiceMaster eventually provided maintenance and housekeeping View Details
      Keywords: Services
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