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  • All HBS Web  (4,707)
    • People  (27)
    • News  (1,277)
    • Research  (2,768)
    • Events  (13)
    • Multimedia  (11)
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Show Results For

  • All HBS Web  (4,707)
    • People  (27)
    • News  (1,277)
    • Research  (2,768)
    • Events  (13)
    • Multimedia  (11)
  • Faculty Publications  (1,511)
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  • Profile

Gerald Chertavian

his new wife, Kate, where he ran marketing for a financial services firm before cofounding Conduit Communications, a consulting firm focused on the nascent field of Internet marketing. He spent several years... View Details
Keywords: Services; Services; Services
  • 01 Mar 2012
  • News

Health Care’s New Frontier

holistic health-care clinics for women became athenahealth, a $245 million enterprise that provides cloud-based practice management, billing, and electronic health record services to over 31,000 medical... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 25 Feb 2021
  • News

Building Hope

double the general population and has “increased substantially” for veterans, ages 18 to 34, since 2005. For Mike Zapolin (OPM 33, 2004), this was a seemingly intractable problem that deserved a radical solution. Zapolin, who goes by “Zappy,” is a longtime View Details
Keywords: Daniel Morrell
  • 01 Dec 2014
  • News

Customizing Couture Online

now ubiquitous invitation-only Internet flash sale. Up next for Wilkis Wilson: at-home beauty service startup Glamsquad. That’s what Tinker Tailor offers. “I heard from all these women who really wanted to... View Details
Keywords: April White; fashion; Professional Services
  • 01 Feb 1997
  • News

HBS Introduces Global Networking through Technology

information - name, degree, and class year - classmates can easily find each other. "The HBS e-mail address will never change; alumni may move, change jobs, or change online service providers, but as long as they View Details
  • 31 Jan 2005
  • Research & Ideas

Rethinking Marketing’s Conventional Wisdom

how they're marketing themselves? Youngme Moon: Many mature service industries are in a service "arms race" in which they keep adding more and more services... View Details
Keywords: by Garry Emmons; Service
  • October 2000 (Revised November 2005)
  • Case

Cisco Systems: Web-enablement

By: Richard L. Nolan, Kelley Porter and Christina Akers
Describes how Cisco web-enabled their ERP systems and developed the "front office" systems to electronically link to their customers and suppliers. A rewritten version of an earlier case. View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Service Operations; Information Technology Industry
Citation
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Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems: Web-enablement." Harvard Business School Case 301-056, October 2000. (Revised November 2005.)
  • 01 Sep 2017
  • News

Case Study: Confidence Builder

and insightful, it needs to be rolled out through student organizations (clubs, the Greek system, etc.) and funded by nonprofits or grants. Another choice would be a freemium model, but that will be difficult to do without alienating the users, given the View Details
Keywords: April White; Confi; Educational Services; Educational Services
  • 01 Jun 2000
  • News

Slam Dunk

Good news for basketball fanatics: Your obsession is only going to get worse, thanks to Scott O'Neil (MBA '98), president of HoopsTV.com, an Internet start-up based in Paoli, Pennsylvania. According to the Dow Jones News View Details
  • 01 Apr 1999
  • News

A Random Sampling of HBS Graduates in the News

a doctor (preferably the patient's own). In cases of full-blown emergencies, CardioResponse alerts emergency services and hospitals and provides them with the patient's medical history, current data, and... View Details
  • 16 Jun 2003
  • Research & Ideas

Surveying the VC Landscape

VC investing and innovation? A: Buyout groups in fact exacerbated much of the volatility in the venture capital cycle. During the late 1990s, many buyout groups began abandoning the basic industries in which they had traditionally invested and instead undertook View Details
Keywords: by Ann Cullen; Financial Services
  • 01 Oct 2000
  • News

Laura Scher of Working Assets

Most of the money is taken from revenues generated by the Working Assets credit card, long-distance telephone, and Internet businesses, whose customers sign on for these services because they support the... View Details
Keywords: Marguerite Rigoglioso
  • 01 Jun 1999
  • News

A Random Sampling of HBS Graduates in the News

is available on the Internet at www.nfcom.com/jokes.htm. HBS classmates Humphrey Chen (MBA '96) and George Searle (MBA '96) first met in the HBS parking lot when Chen helped Searle recharge his U-Haul's dead battery. So it's fitting that... View Details
Keywords: Nancy O. Perry
  • 19 Jul 2011
  • First Look

First Look: July 19

China, Russia, Poland, Venezuela, Argentina, Chile, Turkey) is provided to over 650 institutional clients, including J.P. Morgan, Deutsche Morgan Grenfell, KPMG, and ING Barings. After ruling out seeking another round of VC financing, the... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2000
  • News

Marketing Muscle

chairman of Interactive Investor International (iii), Coutu said she relishes the opportunity to do things a little differently. Her Internet financial services company, for example, is located in a... View Details
  • 05 Sep 2014
  • Blog Post

CPD on the Road in Manila

the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home, but there’s a growing local consumer market. With 38 million View Details
Keywords: Entrepreneurship; Technology; Consumer Products / Retail
  • 01 Jun 2002
  • News

Books

Buy, Lie, and Sell High by D. Quinn Mills Prentice Hall Any investor or person involved in America's financial-services industry will be interested in Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble. In... View Details
Keywords: Nancy O. Perry
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge with customers without falling... View Details
Keywords: H Naylor Fitzhugh; Educational Services; Educational Services
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

with a wide range of game types, China’s largest social networking service provider with several of the largest social networking applications in the world, and China’s favorite View Details
Keywords: Sean Silverthorne
  • 01 Apr 2000
  • News

A "Growing" Online Community

Argentina's farmers now have access to the Internet and are using it on a regular basis. Agropool is funded by Tempo 2, a Silicon Valley firm that has partnered with Argentine businesses to provide strategic... View Details
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