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  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

by specialty and discrete interventions. Third, prevention and screening can dramatically improve value, as does ongoing disease management to prevent recurrences and setbacks. Fourth, the only way truly to drive value is to measure... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • November 2020 (Revised November 2020)
  • Case

Daily Table

By: José B. Alvarez, Zeynep Ton and Annelena Lobb
Daily Table is a case about a grocery chain with two outposts in Boston neighborhoods Dorchester and Roxbury. Its mission is to provide healthy food at lower prices to people in lower-income neighborhoods. The case explores Daily Table’s responsibility to its employees... View Details
Keywords: Grocery; COVID-19 Pandemic; Food; Nonprofit Organizations; Employees; Wages; Employee Relationship Management; Boston
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  • 01 Dec 2000
  • News

HBS Alumni Association Board of Directors: President's Report

alumni who are working to make a successful transition. The second program, Strengthening Your Role as a Nonprofit Board Leader, was available to all returning classes, and we believe it could become de rigueur for our graduates who are assuming major View Details
Keywords: Educational Support Services; Educational Services
  • August 2008
  • Case

Sloan & Harrison: The Associate Challenge

By: Boris Groysberg and Eliot Sherman
The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed increasing dissatisfaction, particularly with respect to partner communication, work-life balance, and mentorship.... View Details
Keywords: Problems and Challenges; Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Conflict Management; Legal Services Industry
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  • 01 Mar 2017
  • News

Ask the Expert: Capital Architect

Skydeck podcast BRUNELL: Human motivation for supporting or catalyzing change only comes from within. We can’t “make” people’s behavior or “mandate” mindset. Citizens must have reason to care, want, and believe in the change agenda—and to... View Details
  • 01 Jun 2020
  • News

Inside Out

was created and popularized by the global facilities management company JLL [Jones Lang Lasalle]. It’s intended to show a company’s relative per-square-foot costs across three factors—utilities, rent, and... View Details
Keywords: Dan Morrell; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices
  • Winter 2024
  • Article

Return to Office Decisions: A Culture Question?

By: Yo-Jud Cheng and Boris Groysberg
Company culture is an important source of competitive advantage and differentiation. Even in times of crisis, leaders must attend to their company’s culture, designing it in alignment with their strategy and priorities. One of the most consequential decisions that... View Details
Keywords: Organizational Culture; Employee Relationship Management
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  • March 2025
  • Article

Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

By: Erika L. Kirgios, Ike Silver and Edward H. Chang
Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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  • 2006
  • Case

Empowering Nurses at University College London Hospitals

By: Julie Battilana, A.-M., Cagna, T., D'Aunno and M.J., Gilmartin
Keywords: Health Care and Treatment; Employee Relationship Management; London
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  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

what’s a manager to do given the uncertainty of both predictions and prophets? Here’s some advice to CEOs, CFOs, sales managers, and others who allocate the major resources in most firms. Whatever else you... View Details
Keywords: by Frank V. Cespedes
  • February 2020
  • Case

Drift: The First Sales Hire

By: Mark Roberge
David Cancel and Elias Torres, the co-founders of Drift, scaled their business to thousands of users and hundreds of thousands in revenue. However, they were falling short of the annual revenue target they communicated to the board of directors. Having scaled the... View Details
Keywords: Entrepreneurship; Growth Management; Salesforce Management; Selection and Staffing
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  • Web

Working at Harvard Business School | Employment

truck to enjoy a sweet treat. Milestone Celebrations It has become a tradition to honor long-time employees. The program acknowledges staff milestones every five years. Ellen Mahoney (Chief Human Resources... View Details
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

Above: photo by Getty/Bloomberg Nobody, says Kate Gulliver (MBA 2009), chooses to work somewhere just because they offer a free lunch. “I think people care far more about being excited about the content of the work they’re doing,” says Gulliver, the View Details
Keywords: Dan Morrell
  • 23 Jul 2001
  • Research & Ideas

Looking for CEOs in All the Wrong Places

ability, even when experience and academic research have shown that link to be tenuous. Other circumstances such as market conditions and the skills and experience of the company's senior management team can have a profound impact. All... View Details
Keywords: by Peter K. Jacobs; Employment
  • January 2005 (Revised September 2018)
  • Exercise

RetailSoft: Role for Cam Archer

By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter
Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details
Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
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  • September 2003 (Revised September 2018)
  • Exercise

RetailMax: Role for Regan Kessel

By: Kathleen McGinn and Dina Witter
This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that... View Details
Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry
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  • October 1984
  • Case

Transition from Contract to Consensus at General Motors

By: George C. Lodge
Keywords: Labor and Management Relations; Labor Unions; Human Resources; Management
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  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

The COVID-19 pandemic accelerated workforce shifts that had been gaining momentum before the public health crisis, thrusting employers and workers into a new era within months. Joseph Fuller, a professor at Harvard Business School and co-leader of the School’s View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • Web

Innovation and Entrepreneurship - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

In a working paper presented at the June colloquium, HBS professors Michael Porter and Nitin Nohria consider the CEO’s role in the large, complex organization that is typical in today’s global economy. An excerpt follows: “CEOs must... View Details