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Show Results For
- All HBS Web
(9,053)
- People (24)
- News (2,467)
- Research (5,855)
- Events (11)
- Multimedia (271)
- Faculty Publications (4,274)
- April 2005 (Revised March 2006)
- Case
RTY Telecom: Network Expansion
Requires real option analysis to analyze a capital expenditure decision by a large regional telecommunications firm. The firm needs to add network capacity for its broadband offering and is trying to decide on how to do this. One approach is simply to purchase this... View Details
Keywords: Expansion; Decision Choices and Conditions; Wireless Technology; Telecommunications Industry
Chacko, George C., Vincent Dessain, Christopher Smith, and Anders Sjoman. "RTY Telecom: Network Expansion." Harvard Business School Case 205-102, April 2005. (Revised March 2006.)
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- 05 Nov 2019
- Blog Post
Environmental Change and Ground-level Impact
operations research, helping military leaders and policymakers think about how to make government more effective and efficient. It was an advisory, analytical role, and I enjoyed it very much—but after a while it felt a little too removed... View Details
- Web
Managing the Future of Work
competing for the best and brightest. William R. Kerr combines insights and lessons from business, government, and individual decision making to explore the data and ideas that should drive the next wave of... View Details
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
In 2009, a 51-year-old man killed himself in Marseille, a city in southern France, leaving behind a suicide note that blamed his employer for “overwork” and “management by terror.” “I am committing suicide because of my work at France Télécom,” his note said. “That’s... View Details
Keywords: by Michael Blanding
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
charisma as a leader’s moral conviction, need for power, and ability to transfer an idealized vision to followers—it’s more than just straight-up beauty. Having it can mean the difference between making it to the C-suite and getting stuck... View Details
Keywords: by Kara Baskin
- Web
Accounting & Management - Faculty & Research
Ticketmaster or remain a single company. The case examines the evolution of Live Nation Entertainment, its violation of the consent decree, and the possible decision to reverse its merger with Ticketmaster. Keywords: View Details
- Program
Aligning Strategy and Sales
challenges and career decisions Who Should Attend Executive decision-makers who are responsible for defining, communicating, hiring, managing, budgeting for, and measuring a company's go-to-market strategy and sales efforts, such as:... View Details
- December 1961 (Revised January 1994)
- Case
Plowman Poultry Farm
A poultry farmer wanted to expand production greatly and sought a large extension of his line of credit from his bank in addition to his existing loan on which he had not made payment. The Board of Directors must review a detailed account of events leading to this... View Details
Keywords: Governing and Advisory Boards; Animal-Based Agribusiness; Expansion; Decision Choices and Conditions; Financing and Loans; Commercial Banking; Agriculture and Agribusiness Industry
Hayes, Samuel L., III. "Plowman Poultry Farm." Harvard Business School Case 262-003, December 1961. (Revised January 1994.)
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
as a process of cascading team learning activities—independently carried out but interdependent in their impact on company performance. Different types of teams or groups face different learning needs and challenges. A leadership team may face the need to View Details
Keywords: by Sarah Jane Gilbert
- May 20, 2016
- Comment
World Health Organization Lacks Leadership to Combat Pandemics
By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Biotechnology Industry; Health Industry; Journalism and News Industry; Medical Devices and Supplies Industry; Public Administration Industry; Tourism Industry; Transportation Industry; Travel Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
- March 2006 (Revised August 2006)
- Case
Putnam Investments: Rebuilding the Culture
By: Nitin Nohria and Charles Nichols
Charles "Ed" Haldeman Jr. is promoted CEO of Putnam Investments after the firm was badly damaged by a series of improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of... View Details
Keywords: Crime and Corruption; Organizational Culture; Organizational Change and Adaptation; Ethics; Investment Funds; Investment; Leading Change; Decision Choices and Conditions; Financial Services Industry; United States
Nohria, Nitin, and Charles Nichols. "Putnam Investments: Rebuilding the Culture." Harvard Business School Case 406-009, March 2006. (Revised August 2006.)
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
encouraging, how and when we set overall rules for encouraging (volunteerism) and how we plan to assess, monitor, and manage need to (be) addressed." Alden Cushman added: "how information is collected, put into context, prioritized, and impacts business View Details
Keywords: by Jim Heskett
- 2024
- Article
Political Polarization and Finance
By: Elisabeth Kempf and Margarita Tsoutsoura
We review an empirical literature that studies how political polarization affects financial decisions. We first discuss the degree of partisan segregation in finance and corporate America, the mechanisms through which partisanship may influence financial decisions, and... View Details
Kempf, Elisabeth, and Margarita Tsoutsoura. "Political Polarization and Finance." Annual Review of Financial Economics 16 (2024): 413–434.
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work life after two years of COVID-19... View Details
Keywords: by Kristen Senz
- 15 May 2024
- Research & Ideas
A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better
part of drivers: “Whether people utilize automated vehicles is not just a matter of how they view the technology in a vacuum, but it's how they view it in relation to themselves,” says De Freitas, who is also director of HBS’s Ethical... View Details
- 21 Nov 2023
- Op-Ed
The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?
In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details