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  • All HBS Web  (5,568)
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Show Results For

  • All HBS Web  (5,568)
    • People  (22)
    • News  (1,656)
    • Research  (2,740)
    • Events  (12)
    • Multimedia  (22)
  • Faculty Publications  (1,458)
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  • September 2023 (Revised December 2023)
  • Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
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Sucher, Sandra J., Shalene Gupta, and Tom Quinn. "Twiddy & Company: Trust in a Chaotic Environment." Harvard Business School Case 324-021, September 2023. (Revised December 2023.)
  • October 2015
  • Case

A Challenger's Strategy: Pinar Abay at ING Bank Turkey

By: Paul M. Healy, Gautam Mukunda and Esel Çekin
In 2013, Pinar Abay was appointed as the CEO of ING Bank Turkey. At 34, she was the youngest bank CEO in Turkey's history. Her appointment raised eyebrows because of her youth and because her career at McKinsey had given her no day-to-day bank management experience.... View Details
Keywords: Leadership; Change Management; Talent and Talent Management; Organizational Culture; Emerging Markets; Transformation; Banks and Banking; Growth and Development Strategy; Banking Industry; Turkey
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Healy, Paul M., Gautam Mukunda, and Esel Çekin. "A Challenger's Strategy: Pinar Abay at ING Bank Turkey." Harvard Business School Multimedia/Video Case 116-701, September 2015.
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

in order to capture value in the by-product market ("full+ conversion"), or only convert part of its waste into by-product so as not to flood the by-product market ("partial conversion"). View Details
Keywords: Martha Lagace
  • 01 Jun 2001
  • News

Monsignor Frederick Dolan Finds a New Calling at HBS Club of Montreal

“Discovering different cultures is a way of life for me,” says Monsignor Frederick M. Dolan (MBA 1978), the Vicar for Canada of the Prelature of Opus Dei. After several years working abroad, Dolan settled in Montreal in 1998 and recently... View Details
Keywords: Elena N. Berg; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Apr 2020
  • Blog Post

The Product Design Sprint - 5 Things I Learned in Launch Lab 1

insightful feedback on how well the solutions matched real customers’ needs. A unique feature of the course is that it is designed for teams with ideas at different stages, allowing teams to bring ideas into the course from prior MS-MBA courses, or to start afresh.  In... View Details
  • Web

Considering Retirement - Alumni

Careers Considering Retirement Careers Considering Retirement As you progress through your career, you may be wondering what's next in your path. Whether you're looking to take a step back to focus more on your board membership, or are... View Details
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

Summing Up Our perceptions of whether we do "what's right" depend on such things as the situation, the time frame, the expectations of others, and whether we are face-to-face with the object of our actions. And we are much... View Details
Keywords: by Jim Heskett
  • 18 Sep 2019
  • Op-Ed

WeWork—The IPO That Shouldn’t?

No IPO in recent memory has received as much negative pre-public publicity as WeWork, which provides shared workspaces and services for startups and other enterprises. The outpouring of criticism has focused... View Details
Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

in space colonies, the cultural transformation will be significant. “People will start to think of it as another branch of civilization,” he says. Space Sidebar Commercial human space travel is regulated by... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

hours" as the reason for their defection. Initially, it appeared that the turnover may not have been such a bad thing—after all who needs employees who are not committed to working hard? However,... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • November 2017
  • Case

Outrageous Ambition: Duke University

By: William C. Kirby and Yuanzhuo Wang
Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details
Keywords: Duke University; University Governance; Internationalization; Duke Kunshan University; Interdisciplinarity; Higher Education; Interdisciplinary Studies; Global Strategy; Governing and Advisory Boards; Business History; Growth and Development Strategy; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Strategic Planning; Education Industry; United States; China; Singapore
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Kirby, William C., and Yuanzhuo Wang. "Outrageous Ambition: Duke University." Harvard Business School Case 318-043, November 2017.
  • 14 Feb 2022
  • Blog Post

Celebrating Love @ HBS in 2022

home-made steak dinner. As nervous as I was about searing the meat just right, I was far more fascinated by Weston’s tales of service and dreams for the future. Here was a man of charisma and compassion; of... View Details
  • Web

Sexual Harassment - Race, Gender & Equity

Life & Leadership After HBS Pervasive & Pernicious: Sexual Harassment at Work In 2018, as the #MeToo movement brought new attention to the prevalence of sexual harassment at work, we asked Harvard Business School alumni* about harassment... View Details
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

in the case," Ghemawat warned the audience as the discussion began. "There's a lose-to-a-billion dollar commitment that Embraer is close to making for a new family of aircraft. There's an... View Details
Keywords: by Martha Lagace; Manufacturing
  • 11 Mar 2021
  • News

Leading with Heart

moments of cultural snafus. But no, I really believe that we are more similar than dissimilar as human beings. So with that mindset, I slowly started chipping away and engaging with all the stakeholders... View Details
  • 10 Dec 2007
  • HBS Case

One Laptop per Child

bit more complicated than originally anticipated. A new Harvard Business School case study called "Marketing the '$100 PC'" spells out these opportunities, problems, and challenges from a marketing point of view. As the case... View Details
Keywords: by Martha Lagace; Computer
  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

in sessions she facilitates, the role of followers. She observes that, in her work, "even leaders (agree) that when they are a follower they would rather commit than comply." Apparently speaking as... View Details
Keywords: by Jim Heskett
  • May 1997 (Revised July 1997)
  • Case

Vermeer Technologies (E): New Beginning

By: Ashish Nanda
The Vermeer team is pleasantly surprised by the benefits and hospitality that their new surroundings offer. Their happiness is tempered, however, by discomfort with some elements of the "Microsoft Way." As the Vermeer engineers embark on a punishing schedule for the... View Details
Keywords: Performance Expectations; Horizontal Integration; Organizational Design; Organizational Culture; Product Development; Information Technology Industry
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Nanda, Ashish, and Georgia Levenson. "Vermeer Technologies (E): New Beginning." Harvard Business School Case 397-085, May 1997. (Revised July 1997.)
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their employees... View Details
Keywords: by Martha Lagace; Education
  • June 1999
  • Case

NovaCare, Inc. - Helping Make Life a Little Better

NovaCare, a rehabilitation and employee-services comapny, has evolved over a 15-year period. Senior management believes that its success is largely due to its core values, which are shared on a daily basis and drive decisions. Operational and structural changes have... View Details
Keywords: Organizational Change and Adaptation; Growth Management; Organizational Culture; Service Industry
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Barrett, Diana. "NovaCare, Inc. - Helping Make Life a Little Better." Harvard Business School Case 399-118, June 1999.
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