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Show Results For
- All HBS Web
(6,787)
- People (1)
- News (2,507)
- Research (3,696)
- Events (51)
- Multimedia (75)
- Faculty Publications (2,666)
- 25 Jun 2024
- Research & Ideas
How Transparency Sped Innovation in a $13 Billion Wireless Sector
2018, much of which came from the Federal Communications Commission’s (FCC) massive database of Wi-Fi products. The researchers used the FCC documents and other sources to observe firms' positions in a supply chain with rich detail, helping them see company View Details
- 08 Mar 2016
- First Look
March 8, 2016
Consumer Neuroscience: Advances in Understanding Consumer Psychology By: Karmarkar, Uma R., and Carolyn Yoon Abstract—While the study of consumer behavior has been enriched by improved abilities to generate new insights, many of the... View Details
Keywords: Sean Silverthorne
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
changes what behaviors are valued in the system as they move from silos to collaboration. There is a people lever; you often have to change personnel. And there is an incentive lever where you change the compensation structure. All of... View Details
- 01 Dec 2019
- News
Remix
record to the New York Times about a pattern of violent sexual behavior by Simmons. The Los Angeles Times ran its own story that same day with five other accusers. (To date, 18 women have come forward with allegations of rape, sexual... View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
organizational behaviors at the time is that people would often email each other about each other in the middle of meetings. DM: Wow. AM: Which is a very efficient way to destroy trust in a room. And so we ran experiments, and one of the... View Details
- April 2004 (Revised May 2010)
- Case
Columbia's Final Mission
By: Richard M.J. Bohmer, Amy C. Edmondson, Michael Roberto, Laura Feldman and Erika Ferlins
Describes the 16-day final mission of the space shuttle Columbia in January 2003 in which seven astronauts died. Includes background on NASA and the creation of the human space flight program, including the 1970 Apollo 13 crisis and 1986 Challenger disaster. Examines... View Details
Keywords: Leadership; Crisis Management; Management Skills; Organizational Culture; Groups and Teams; Behavior; Aerospace Industry
Bohmer, Richard M.J., Amy C. Edmondson, Michael Roberto, Laura Feldman, and Erika Ferlins. "Columbia's Final Mission." Harvard Business School Case 304-090, April 2004. (Revised May 2010.)
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
say, a product firm. Consequently, a product firm may not be attractive to various knowledge workers who prefer to work in the consulting environment. A fourth driver is the demand for process and behavior change that IT implementation... View Details
- 02 Jul 2018
- Research & Ideas
Corporate Tax Cuts Don't Increase Middle Class Incomes
Rethinking Measurement of Pay Disparity and Its Relation to Firm Performance Studying How Income Inequality Shapes Behavior What do you think of this research? Should corporate tax cuts benefit workers as well? View Details
Keywords: by Roberta Holland
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
pseudo-set framing could influence gift-giving behavior during its 2016 holiday online fundraising campaign. More than 7,000 potential donors were randomly (but evenly) directed to one of three landing pages. The first page emphasized... View Details
Keywords: by Carmen Nobel
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
will be engaged in every item of behavior that takes place at work. Likewise, all the other people engaged with the focal organization—its customers, its shareholders and creditors, its suppliers, its neighbors and its regulators—will... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
non-expert group, the researchers found. This shows what the authors called a “feasibility preference.” Novel ideas appear riskier to experts Why do experts react this way? The behavior of chess masters offers some clues, the authors say.... View Details
- April 2020
- Teaching Note
Glossier: Co-Creating a Cult Brand with a Digital Community
By: Jill Avery
Teaching Note for HBS No. 519-022. Flush with cash from its Series C fundraise, cult beauty brand Glossier considers its next phase of growth, facing critical decisions on how to allocate its capital to support various marketing communications and distribution... View Details
Keywords: Digital Marketing; Crowdsourcing; CRM; Startup; Direct-to-consumer; DTC; Marketing; Marketing Strategy; Brands and Branding; Consumer Behavior; Customer Relationship Management; Venture Capital; Business Startups; Entrepreneurship; Social Media; Beauty and Cosmetics Industry; United States
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
understand and address inequality around the world. Jon M. Jachimowicz is an assistant professor in the Organizational Behavior Unit at Harvard Business School. Kristin Blesch is a doctoral student at the University of Bremen. Oliver P.... View Details
- 20 Aug 2009
- Working Paper Summaries
A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future
Keywords: by Chia-Jung Tsay & Max H. Bazerman
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
published in the February issue of The Leadership Quarterly as "Leader Behaviors and the Work Environment for Creativity: Perceived Leader Support." Amabile, an influential scholar on creativity, conducted the research with... View Details
Keywords: by Martha Lagace
- 24 Sep 2009
- Working Paper Summaries
“I read Playboy for the articles”: Justifying and Rationalizing Questionable Preferences
Keywords: by Zoë Chance & Michael I. Norton
- 08 Dec 2006
- Working Paper Summaries
When Learning and Performance are at Odds: Confronting the Tension
Keywords: by Sara J. Singer & Amy C. Edmondson
- June 23, 2021
- Article
Research: When A/B Testing Doesn't Tell You the Whole Story
By: Eva Ascarza
When it comes to churn prevention, marketers traditionally start by identifying which customers are most likely to churn, and then running A/B tests to determine whether a proposed retention intervention will be effective at retaining those high-risk customers. While... View Details
Keywords: Customer Retention; Churn; Targeting; Market Research; Marketing; Investment Return; Customers; Retention; Research
Ascarza, Eva. "Research: When A/B Testing Doesn't Tell You the Whole Story." Harvard Business Review Digital Articles (June 23, 2021).
- 2015
- Book
Economic Analysis of the Digital Economy
By: Avi Goldfarb, Shane Greenstein and Catherine Tucker
As the cost of storing, sharing, and analyzing data has decreased, economic activity has become increasingly digital. But while the effects of digital technology and improved digital communication have been explored in a variety of contexts, the impact on economic... View Details
Goldfarb, Avi, Shane Greenstein and Catherine Tucker, eds. Economic Analysis of the Digital Economy. University of Chicago Press, 2015.