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  • 2016
  • Working Paper

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

By: Mihnea Moldoveanu and Das Narayandas
Executive development programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as “digital disruption” and on the other by a widening gap between the... View Details
Keywords: Information Technology; Executive Education; Disruption; Management Skills
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  • Web

Alumni Network

As a member of the exclusive HBS alumni network, you'll join more than 85,000 alumni in over 160 countries. You'll also gain exclusive access to discounts on programs, publications, and more. The following programs grant a certificate of... View Details
  • Program

Driving Corporate Performance

communication, accountability, and organizational design, you will emerge fully prepared to help your organization drive short-term and long-term success. This program is eligible for the Certificate of Management Excellence. Learn More... View Details
  • 05 Oct 2016
  • Blog Post

The Women’s College Cohort at Peek Weekend

Peek has changed a lot since its founding in 2015! Please visit the Peek website for the most up to date information on dates, registration, and program events. As a senior in college, prepared to graduate with a job in consulting and a... View Details
  • Website

Creating Emerging Markets

By: Geoffrey Jones
Harvard Business School has an on-going program to conduct in-depth interviews with top business leaders who have created and managed businesses in Africa, Asia, the Middle East, and Latin America over the last four decades. These interviews, many lasting several... View Details
Keywords: Business History; Emerging Market
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  • Program

Managing Innovation

Summary What differentiates the world's most innovative companies? How do you design an innovation strategy? And how do you execute a cutting-edge innovation initiative? This program takes a deep dive into the latest innovation tools,... View Details
  • Career Coach

Troy Peterson

Troy (HBS’19, West Point ‘08) has 15+ years of experience in technical program management, organizational leadership, and product development & operations. Troy has worked in roles across the tech ecosystem from startups/growth... View Details
  • 08 Apr 2016
  • Blog Post

Working With Organizations That Recruit at HBS: An Interview with Harley Munsell

student programming and coordinated the office’s event planning. It’s really interesting to have experienced two different departments around campus and I’m glad to have had the opportunity. What is the best part about working with... View Details
Keywords: Consulting
  • Program

Foundations of Private Equity and Venture Capital

Private Equity and Venture Capital, may be more appropriate. The programs are not intended to be taken consecutively and are designed to meet the needs of two distinct groups of investors. Applicants are advised to choose the View Details
Keywords: Finance; Finance
  • 18 May 2017
  • Blog Post

Why We Recruit: Hilton

interest in recruiting at HBS, but it was more targeted in the past based on specific roles. This year we launched a structured MBA rotational program where MBAs have an opportunity to work across different functions of the company (e.g.... View Details
Keywords: Hospitality
  • October 2000 (Revised November 2005)
  • Case

Hilton HHonors Worldwide: Loyalty Wars

By: John A. Deighton and Stowe Shoemaker
Hilton Hotels regards the frequent guest program as the industry's most important marketing tool, directing marketing efforts at the heavy user. What is Hilton to do then, when a competitor ups the ante? This case illustrates the economics of frequency marketing in... View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Brands and Branding; Competitive Strategy; Accommodations Industry
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  • November 1990 (Revised August 1992)
  • Case

American Airlines (C): Committing to Leadership

In an effort to grow and contain costs, the airline initiates a series of cultural change programs designed to increase employee participation and decision-making, and accordingly decrease the proportion of supervisors. CTL is the most recent, and by far the most... View Details
Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Culture; Air Transportation Industry; United States
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  • News

Dove: Maintaining a Brand with Purpose

  • 07 Mar 2017
  • News

Hospitals could bear the financial brunt of the American Health Care Act

  • 31 Aug 2018
  • Video

Welcome Class of 2020

  • TeachingInterests

Transforming Customer Experiences - Executive Education

By: Ryan W. Buell
In today's fast-growing service sector, a new set of frameworks are required to build a robust and competitive service business. Transforming Customer Experiences draws upon the latest research and insights to equip senior managers with a new toolkit for leading... View Details
  • 04 Jun 2008
  • Working Paper Summaries

Coming Clean and Cleaning Up: Is Voluntary Disclosure a Signal of Effective Self-Policing?

Keywords: by Michael W. Toffel & Jodi L. Short
  • Research Summary

Overview

By: Rohit Deshpande
Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details

    Jeffrey F. Rayport

    Jeffrey F Rayport is a faculty member in the Entrepreneurial Management Unit at Harvard Business School, where he teaches in the School’s MBA and Executive Education Programs and on HBS Online. His primary focus in teaching and research is growth-stage technology... View Details