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Show Results For
- All HBS Web
(6,808)
- People (36)
- News (2,480)
- Research (2,837)
- Events (17)
- Multimedia (63)
- Faculty Publications (1,291)
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- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
top biotech managers, companies leave an imprint of their worldview on young executives through such things as the firm's structure, strategy, and culture. There is a GE imprint, an IBM imprint, a Bain... View Details
Keywords: by Mallory Stark
- 26 Jun 2000
- Research & Ideas
A New Ecosystem for Business and Society
survived." Dean Clark continued this theme by discussing issues that businesses, society and higher education need to recognize and confront. For business, he said, the Internet has brought about the creation View Details
Keywords: by Martha Lagace
- August 2002 (Revised June 2006)
- Case
Great Dakota Bank: Online Banking
By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank... View Details
Keywords: Banks and Banking; Internet and the Web; Customer Relationship Management; Consumer Behavior; Demand and Consumers; Technological Innovation; Customer Value and Value Chain; Customer Satisfaction; Management; Service Operations; Banking Industry
Frei, Frances X., Youngme E. Moon, and Hanna Rodriguez-Farrar. "Great Dakota Bank: Online Banking." Harvard Business School Case 603-011, August 2002. (Revised June 2006.)
- September 2009
- Teaching Note
HubSpot: Inbound Marketing and Web 2.0 (TN)
By: Thomas J. Steenburgh and Jill Avery
Teaching Note for 509-049. View Details
- July 2011
- Teaching Note
Weber Shandwick: The Client Relationship Leader Program (TN)
By: Robert G. Eccles and Penelope Rossano
Teaching Note for 408077. View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
built her career on increasingly large line leadership positions, such as the president of ABC Network, and has no experience in getting things done without line authority. The case lays out the steps she... View Details
Keywords: Martha Lagace
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
they let you keep the menu after the meal. I think that's clever—people are there for the experience, and they are there to document it. Khaire: And many times they stumble upon these good business practices. At Noma, one of the most... View Details
- 31 Jan 2012
- First Look
First Look: Jan. 31
they should hear about themselves and their strategies. What to do about it: cultivate a network of junior coaches who are willing to tell you the things you don't want to hear. And seek input on key... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
After a cancer patient's first 30 days in the American medical system, the bills start stacking up—right next to the pile of paperwork explaining benefits. "It's very hard for patients to match these View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
relying on $500,000 in financing provided by family members, friends, and "angel" investors, recurred in accounts of what she was trying to accomplish. "This is by far the most challenging View Details
Keywords: by John S. Rosenberg
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
widening the generational gap in using cryptocurrency, buying and storing art and wine with nonfungible tokens, trading new kinds of securities on new internet investment sites offering new features, and... View Details
Keywords: by James Heskett
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
deep culture of direct sales to corporate customers, the company was slow to take advantage of a rapidly emerging consumer market—at least until founder Michael Dell returned to shake View Details
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
the Internet "is the result of a product based society." All of this is notwithstanding the fact that manufacturing in our "product based society"... View Details
Keywords: by James Heskett
- 07 Feb 2007
- Research & Ideas
Dividends from Schumpeter’s Noble Failure
because he wanted to emphasize the economic ebb and flow that defines capitalism. "Cycles," he writes in his preface, "are not, like tonsils, separable things that might be treated by themselves, but are, like the beat... View Details
Keywords: by Thomas K. McCraw
- 06 Dec 2010
- Sharpening Your Skills
Sharpening Your Skills: Doing Business in Emerging Markets
for Internet freedom or cover for a failed business strategy, depending on with whom you talk. Professor John A. Quelch looks behind the headlines in a new case. Key concepts include: China has become more emboldened and self-confident as... View Details
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
researchers conclude in the paper. Says Israeli: “The wonderful thing here is that with the internet and the surge of all these companies that improve transparency and provide... View Details
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
player] has created—and then do things they can't," he says. For example, Cisco essentially created the market for Internet routers that help enterprise customers "link together different types... View Details
Keywords: by David Stauffer
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
the group of elite firms, you need to be a responsible actor. Q: What kinds of things should investors look to leverage from this study? What are the key performance indicators... View Details
Keywords: Re: George Serafeim
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
running operations across the Internet as well as having a heavier IT component that examines subjects such as Enterprise Resources Planning (ERP) and Internet Commerce EE: What are the main objectives View Details
Keywords: by Staff
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
Business School, studies factors that affect consumer choice. Bollinger, an assistant professor at NYU's Stern School of Business, studies the marketing of sustainable products.) "There are all these... View Details