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  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

the results of his inquiry in a new book The Good Struggle: Responsible Leadership in an Unforgiving World, which deals head on with the growing management complexities in the new economy. “What's going on now is a return to an earlier... View Details
Keywords: by Michael Blanding
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

capitalists. He cofounded BlackRock in 1988 and has grown it into the world’s largest money manager with more than $6 trillion in assets under management. Yet many other fund managers, private equity executives, and activist investors... View Details
Keywords: by Bill George; Banking
  • 19 Jan 2016
  • News

Electric Avenues

Costa Rica showing interest, and diverse, with corporations considering Agora to help manage shareholder and employee communications. “People want to be heard, but they have no channel,” says Sze. “We’re... View Details
Keywords: Dan Morrell
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 01 Jun 2010
  • News

Get Well Soon

Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Mar 2019
  • News

In My Humble Opinion: Easy Rider

native knew an icon—and a challenge—when he saw one. In 2009 he stepped into the role of managing director, Harley-Davidson India. Entering the Indian market had plenty of challenges related to tariffs, accessibility, and brand... View Details
Keywords: Julia Hanna; Transportation Equipment Manufacturing; Manufacturing
  • 10 May 2016
  • First Look

May 10, 2016

Galvin, Karen Miller-Kovach, Scott Halpern, George Loewenstein, and Kevin Volpp Abstract—Purpose: We tested the effects of employer subsidies on employee enrollment, attendance, and weight loss in a nationally available weight View Details
Keywords: Carmen Nobel
  • 01 Dec 1997
  • News

Stacey Lawson (MBA '96)

illustrations of standard parts, such as valves, pumps, and gears. Today Lawson is the vice president of marketing at InPart, a company she cofounded upon graduating from HBS. InPart, now fifty employees strong, is creating a library of... View Details
  • 01 Sep 2010
  • News

The Natural World

TERCEK: A tight strategic focus. Courtesy The Nature Conservancy Two years ago, Mark Tercek (MBA ’84) left his job at Goldman Sachs to become head of The Nature Conservancy (TNC), the habitat-preserving organization that has some 3,700 View Details
Keywords: Conservation; Securities, Commodities, and Other Financial Investments; Finance
  • 11 Jun 2015
  • News

Leading the way in sustainable style

Marjorie Yang (MBA 1976), the chairman and CEO of garment-manufacturing giant The Esquel Group, doesn’t spend much time talking about apparel anymore. Instead, she’s focused on improving the livelihood of the company’s 47,000 employees... View Details
  • Web

Collections | Working Knowledge

Collections Featured Topics Managing the Business Essential insights on credit access, resilience, remote work, CEO tips, #MeToo lessons, and tech strategies for competitive leadership. Career and Workplace Get expert insights on... View Details
  • October 2004 (Revised March 2005)
  • Case

Citizens Bank

By: Rajiv Lal and Arar Han
In November 2004, Larry Fish, chairman of Citizens Bank, is wondering about the challenges posed by the latest and largest acquisition in the history of the bank. Fish has always believed that the success of Citizens thus far was facilitated by the credo he introduced... View Details
Keywords: Acquisition; Change Management; Customer Focus and Relationships; Employees; Leading Change; Performance Effectiveness; Banking Industry
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  • March 2015
  • Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton
It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details
Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States
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  • August 2012
  • Article

Dynamically Integrating Knowledge in Teams: A Resource-based View of Team Performance

By: H. K. Gardner, F. Gino and B. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
Keywords: Groups and Teams; Projects; Performance Effectiveness; Knowledge Sharing; Employees; Theory; Framework; Management Practices and Processes; Research
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  • 26 Jan 2017
  • News

Turning Millennials into Leaders

millennials, so how can I help companies do that and engage those same lessons around leadership and service for their employees at the corporate level?’ So now I get a chance to work with companies and corporations to connect View Details
  • 23 Apr 2020
  • Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

As the US Congress prepares to replenish its Paycheck Protection Program for small businesses, questions still linger: Do guaranteed loans for small businesses work in the long term? Who wins? Employees? Businesses? Taxpayers? The answer appears to be yes for all... View Details
Keywords: by Rachel Layne; Financial Services
  • July 1991 (Revised June 1993)
  • Background Note

Conflicting Responsibilities

By: Joseph L. Badaracco
Presents a framework for resolving issues in which managers' responsibilities--to shareholders, employees, other stakeholder groups, and to their own values and commitments in life--conflict with each other. The framework analyzes these issues in terms of duties,... View Details
Keywords: Ethics; Employees; Management Analysis, Tools, and Techniques; Management Practices and Processes; Organizational Structure; Personal Development and Career; Business and Shareholder Relations; Business and Stakeholder Relations
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  • 11 Apr 2017
  • Blog Post

Why I Love My Job: Andrew Grochal on His Path to CarGurus

side of the business, working closely with each department across the entire company including sales, customer success, engineering and marketing. I lead a team of product managers and we all collaborate with engineering to prioritize... View Details
Keywords: Technology
  • 21 Jul 2009
  • First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects View Details
Keywords: Martha Lagace
  • Web

Diversity | Employment

shared identities, interests, and experiences. Participation in staff affinity groups is open to all and supports our Institutional commitments focused on fostering a more diverse and inclusive culture for all members of the HBS community. African-American At Harvard... View Details