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  • Article

A Blueprint for Pharmacy Benefits Managers to Increase Value

By: William Shrank, Michael E. Porter, Sachin H. Jain and Niteesh K. Choudhary
Pharmacy benefits managers (PBMs) have a unique opportunity to promote public health and generate value in the healthcare system. However, PBMs are largely evaluated on their ability to control costs rather than improve health. PBMs should be evaluated along three... View Details
Keywords: Opportunities; Health; System; Cost Management; Partners and Partnerships; Motivation and Incentives; Value; Innovation and Invention; Performance Effectiveness; Health Industry; Pharmaceutical Industry
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  • November 1986 (Revised October 1995)
  • Case

Suzanne de Passe at Motown Productions (A)

By: Linda A. Hill
Illustrates: 1) the impact of a manager's leadership style on corporate culture, direction, and performance; 2) the concept of fit between leadership style and the requirements of situations in which managers find themselves; and 3) the need for managers to adapt their... View Details
Keywords: Management Style; Race; Organizational Culture; Leadership Style; Gender; Management Teams; Change Management; Situation or Environment; Creativity; Relationships; Music Industry; Entertainment and Recreation Industry
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  • June 2017 (Revised August 2018)
  • Supplement

Making Target the Target: Boycotts and Corporate Political Activity (B)

By: Nien-hê Hsieh and Victor Wu
Supplements the (A) Case. View Details
Keywords: Campaign Finance Reform; Corporate Political Activity; Lobbying; LGBTQ; Campaign Contributions; Campaign Finance; Retail; Shareholder Activism; Public Opinion; Social Issues; Corporate Social Responsibility and Impact; Mission and Purpose; Problems and Challenges; Laws and Statutes; Rights; Crisis Management; Risk Management; Media; Political Elections; Taxation; Corporate Accountability; Values and Beliefs; Fairness; Diversity; Customers; Communication; Business and Government Relations; Retail Industry; United States
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  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Building on previous theories of how social activists inspire field-level change, we hypothesize that shareholder actions and regulatory threats are likely to prime firms to cooperate with shareholder requests for information disclosure.... View Details
Keywords: Sean Silverthorne
  • June 2010 (Revised October 2011)
  • Case

ProPublica

By: Michel Anteby, Philippe Bertreau and Charlotte Newman
Stephen Engelberg, ProPublica's managing editor, entered the organization's newsroom located in lower Manhattan on September 16, 2008. He knew a historical financial debacle was happening at his doorstep, yet none of his journalists were covering that beat. It would... View Details
Keywords: Employee Relationship Management; Leadership; Leading Change; Resource Allocation; Organizational Culture; Motivation and Incentives; Journalism and News Industry; Publishing Industry; New York (city, NY)
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  • 20 Nov 2012
  • First Look

First Look: November 20

enthusiastic). As predicted, those who prepared with high-power poses performed better and were more likely to be chosen for hire; this relationship was mediated by speaker presence, but not speech content. Power-pose condition had no... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

trusted by consumers," Quelch says. "Can a health insurer counter out of the mold and break the standard prejudice against trusting insurers to develop a closer relationship with the end consumer?" Device companies: Device... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 06 Oct 2009
  • First Look

First Look: October 6

double the company's size and take it to new geographies, he wonders if the right capabilities are in place for what should be changed to manage the integration process effectively. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/308022-PDF-ENG CEMEX (B):... View Details
Keywords: Martha Lagace
  • 30 Sep 2002
  • What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

made, not born. These primary qualities of leaders are formed in the "crucible of leadership" (as Bennis and Thomas define it, anything from an important mentoring relationship to a near-death or war-time experience). Leaders... View Details
Keywords: by James Heskett
  • 26 Apr 2016
  • First Look

April 26

Harm By: Minor, Dylan Abstract—We explore the relationship between managerial incentives and environmental harm. We find that high-powered executive compensation packages can increase the odds of environmental law breaking by 40%–60% and... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

Given the nature of some unusually thoughtful responses, there was no consensus on the question of whether Walmart has reached its full potential. Comments raised even more interesting questions surrounding the dynamic of relationships... View Details
Keywords: by James Heskett; Retail
  • March 2007 (Revised October 2007)
  • Case

Alleviating Poverty and Malnutrition

By: Ray A. Goldberg and Kerry Herman
Deals with approaches to alleviating poverty and how firms, governments, and NGOs are able to work together to accomplish these goals. View Details
Keywords: Developing Countries and Economies; Nutrition; Corporate Social Responsibility and Impact; Business and Government Relations; Non-Governmental Organizations; Poverty; Welfare
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  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

resilience while changing your relationship to stress, and shares a roadmap for sustainable performance in the face of ongoing change. How to Wash a Chicken: Mastering the Business Presentation by Tim Calkins (MBA 1991) Page Two This is... View Details
  • March 2009 (Revised July 2010)
  • Case

IBM: The Corporate Service Corps

By: Christopher Marquis and Rosabeth M. Kanter
Describes the conception, development, and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's best global employees... View Details
Keywords: Developing Countries and Economies; Global Strategy; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Structure; Partners and Partnerships; Non-Governmental Organizations
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  • July 2014
  • Teaching Note

Rebecca S. Halstead: Steadfast Leadership

By: Boris Groysberg and Deborah Bell
The case reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The teaching note discusses... View Details
Keywords: Strategy And Leadership; Leadership And Managing People; Working Conditions; Groups and Teams; Competitive Strategy; Personal Development and Career; Organizational Culture; Personal Characteristics; Leadership Style; Gender; Power and Influence
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  • Student-Profile

Talia Gillis

to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details
  • Web

Power and Influence for Positive Impact - Course Catalog

Learn how to read and diagnose an organization’s political landscape through power mapping. - Analyze professional networks and identify key patterns. - Understand and apply strategies for cultivating and maintaining mentor relationships... View Details
  • 19 Mar 2013
  • First Look

First Look: March 19

development as well as consider how hiring a CTO will affect his relationship with Dashfire. Purchase this case:http://hbr.org/search/813123-PDF-ENG micro Home Solutions: A Social Housing Initiative in India... View Details
Keywords: Sean Silverthorne
  • January 2009
  • Teaching Note

Consumer Payment Systems — United States and Japan

By: Benjamin Edelman and Andrei Hagiu
Teaching Note for [909006] and [909007]. View Details
Keywords: Cash; Cost; Motivation and Incentives; Performance Efficiency; Technology; Alliances; Governing Rules, Regulations, and Reforms; United States; Japan
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  • Web

Loan Assistance Programs - Alumni

throughout your career to pursue your passions wherever they may lead. Eligible Loans To be considered for any of the three HBS loan reduction programs (Loan Reduction for Private Sector Employees, Rock Center Loan Reduction for Entrepreneurs, or View Details