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27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

challenge? A: Absolutely. Since I completed the initial research, I have discussed my findings and conducted formal interviews with dozens of people across a huge range of public and private companies, hospitals, public service... View Details

Keywords: by Sarah Jane Gilbert

2018 Symposium - Race, Gender & Equity

on organizational development and effectiveness. She has consulted, written and taught in the field for more than 25 years. With credentials that combine high-level academic training and extensive business experience, she has helped View Details

01 Jun 2019
News

City on a Hill

companies like International Harvester and US Steel. But over time, automation steadily reduced the number of workers required to extract the mineral, while competition from natural gas and cheap, low-sulfur coal from out west did the... View Details

Keywords: Alexander Gelfand; photographed by Clay Cook

Year in Review | Annual Report 2024

team of more than 300 judges—including many HBS graduates—selected finalists from fields such as venture capital, private equity, law, accounting, philanthropy, impact investing, and social entrepreneurship. The winners in the Student... View Details