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  • November 2019 (Revised December 2020)
  • Case

Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry

By: José B. Alvarez, Carla Larangeira, Jenyfeer Martinez Buitrago and Miguel Diaz Moreno
Grupo Éxito, a leading South American retailer, faced declining market shares in Colombia in 2019 with the arrival of low-cost competitors and emerging digital trends. Originally founded in Medellín, Éxito had over the course of its seventy-year history evolved from a... View Details
Keywords: Grocery; Market Share; Information Technology; Trends; Competitive Strategy; Retail Industry; Colombia; Latin America
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  • 2021
  • Working Paper

Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences

By: Valerio Capraro, Jillian J. Jordan and Ben Tappin
A growing body of work suggests that people are sensitive to moral framing in economic games involving prosociality, suggesting that people hold moral preferences for doing the “right thing”. What gives rise to these preferences? Here, we evaluate the explanatory power... View Details
Keywords: Moral Preferences; Moral Frames; Observability; Trustworthiness; Trust Game; Trade-off Game; Moral Sensibility; Reputation; Behavior; Trust
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  • Web

About - Race, Gender & Equity

University, where she focused on developing and managing partnerships and programs that intersected education, international development, and... View Details
  • 2021
  • Working Paper

'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

By: Nicole Abi-Esber, Jennifer Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
Keywords: Feedback; Helping; Prosocial Behavior; Relationships; Social Psychology; Theory; Perception
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  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

should behave. They also have egos, personal needs, and sensitivities. At the same time, they want to do their best for their followers. They believe in partnering with others View Details
Keywords: by John A. Davis
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

sanctions in order to try to help someone who is maybe going through a difficult time." Zlatev, who partnered with Justin Berg, an assistant professor at the Stanford Graduate School of Business, and former... View Details
Keywords: by Pamela Reynolds
  • Web

2023 Reunion Presentations - Alumni

Recording Leveraging HBS Online for Social Impact in the Education Sector Senior Lecturer Monique Burns Thompson (MBA 1993) + More Info – Less Info HBS and the Harvard Graduate School of Education have View Details
  • Web

Rock Entrepreneurship Advisor Program - Entrepreneurship

Partner Photon Venture Partners Alex Jiang Alpha Startup Fund Beijing, China Michael Kaplan Co-Founder and Chief Executive Officer MKaps LLC Mickey Konson CEO Quantum Financial... View Details
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

for policy choices.” Kerr, the Dimitri V. D’Arbeloff–MBA Class of 1955 Professor of Business Administration, has researched the economic effects of global migration of workers for more than a decade, sometimes partnering with his wife,... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • January 2024
  • Case

Flashfood: The Magic of Commitment

By: Reza Satchu and Patrick Sanguineti
Josh Domingues had accomplished what countless young entrepreneurs long to achieve: founding a promising company that aspires to make the world a tangibly better place. Shocked to learn that international food waste cumulatively amounted to the world’s third largest... View Details
Keywords: Entrepreneur; Founder; Startup; Business Model; Business Startups; Food; Applications and Software; Mission and Purpose; Environmental Sustainability; Canada
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  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant to take risks. Managers know... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • Web

Faculty & Research - Business & Environment

2025 Presentation Governing Sustainability in a Shifting Context By: Lynn S. Paine June 2025 Case Vail Resorts: Responding to Activist Pressure (A) By: Benjamin C. Esty and Edward A. Meyer On January 27, 2025, the head of a relatively... View Details
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

hesitation, she opted for the higher-paying position in a new city, figuring it would be an adventure with her partner of eight years and lead to more exciting work opportunities down the road. It’s a choice... View Details
Keywords: by Dina Gerdeman
  • Web

Social Impact Collaboratory

engaging with industry to accelerate practice. Impact Finance Research Consortium The Collab is a part of the Impact Finance Research Consortium, a partnership with Wharton’s ESG Initiative at the University of Pennsylvania View Details
  • 12 Oct 2022
  • Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

didn’t feel safe or welcomed. It wasn’t until I met my first partner senior year of college that I found someone that could begin filling those gaps in support I so desperately craved, eventually giving me the confidence View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

infrastructure fund (HY24) to kickstart the global hydrogen ecosystem. In addition to serving on the board of Gentari Sdn Bhd, he is an advisor to OGCI Climate Investments, Siemens Energy Ventures, and Clean Energy Ventures. He is also a... View Details
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

For Google’s massive ecosystem of partners and developers, it was an invitation to embed AI to improve their own products and services, from exercise apps to TVs. For the rest... View Details
Keywords: by Dina Gerdeman

    Arthur I Segel

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    Keywords: federal government; real estate
    • 22 Sep 2021
    • Blog Post

    Meet LASO: The HBS Latino Student Organization

    through several approaches. First, we plan to bring back in-person traditions and institute new events; we recently hosted our first Taco Tuesday of the semester and it was wonderful to see new View Details
    • Web

    About - Business & Environment

    Reynir is Partner of Summa Equity, an investment firm focused on companies that address key global challenges. Reynir enjoys everything from being part of the deal teams to driving performance and innovation... View Details