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  • All HBS Web  (4,399)
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  • All HBS Web  (4,399)
    • People  (15)
    • News  (1,252)
    • Research  (2,564)
    • Events  (16)
    • Multimedia  (10)
  • Faculty Publications  (971)
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  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

told the story of patient advocate Jackie Gruzenski, who faced an all-too-common experience when her husband was hospitalized for a cerebral bleed in 2009. Gruzenski was only allowed to see her husband during very strict visiting hours for the intensive care unit—four... View Details
Keywords: by Carmen Nobel; Health
  • 01 Sep 2005
  • News

Making History, Starting Over

At age 26, Ronald Cohen (MBA ’69) planted the seed of a great idea in inhospitable British soil. With three HBS classmates, he cofounded a consulting firm to advise entrepreneurial businesses. Admittedly, it was a risk. Entrepreneurship wasn’t exactly a household word... View Details
Keywords: Roger Thompson; Finance
  • 08 Oct 2013
  • First Look

First Look: October 8

fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

companies in other markets are very strong. They can afford to lose ten years in order to get control of one market.” A: The Koç Group has had some remarkable successes in globalizing the group. At the same View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2017
  • News

In My Humble Opinion: Career Peak

athlete: “I spend as much time outdoors as I can, but I always try to squeeze in a little bit of what I consider ‘work.’ Social media tends to start out my day, then email correspondence with sponsors and expedition planning.” Where she... View Details
Keywords: April White
  • 01 Oct 2002
  • News

Class Notes Extra

which he had moved for an earlier job. As a financial consultant, he assisted start-ups and performers such as Seals & Crofts, ZZ Top, and Larry Gatlin. In 1991, he and a partner founded a market research firm — the business is now called... View Details
  • 14 May 2015
  • Blog Post

Venture Capitalist Returns to HBS to Mentor MBA Students

your career? As a partner in a venture capital firm, I have the opportunity to meet and fund amazing entrepreneurs who are building innovative companies in large markets. I am constantly inspired by their determination to take on big challenges by disrupting existing... View Details
  • 01 Jun 2012
  • News

Think Locally, Act Globally

mobile services in Delhi and in time became India’s largest telecom company. Then, looking overseas for new markets, Mittal decided on Africa, where mobile penetration is still only about 40 percent, and 60 percent of the continent’s 1... View Details
Keywords: Garry Emmons; Telecommunications; Information
  • 01 Oct 1998
  • News

Short Takes

Smoking Gun When impressionable teenagers light their first cigarettes, they initiate what all too often becomes a lifelong, life-threatening habit. The vast majority of smokers begin in their teens, yet the tobacco industry has consistently denied that it View Details
Keywords: Eileen K. McCluskey
  • 01 Sep 2003
  • News

These Are the Good Old Days

and the South Pacific. “And we’ve started a rollout of In Style around the world. We are expanding its presence into the United Kingdom, Australia, Germany, Korea, Brazil, Russia, Spain, and Greece.” Given that Time Inc. already has 25... View Details
Keywords: Susan Young; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2024
  • News

Case Study: Ready for an Upgrade

Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Professional Services
  • 22 Oct 2018
  • News

Capital Murder

formative. “As is the cliché with most teenagers, I was dying to get out of my hometown,” he says. “For me, Washington was that break. It was the most eye-opening, confidence-building experience of my life up until that point.” Now based in Tokyo with his wife and two... View Details
Keywords: Julia Hanna
  • 13 Apr 2023
  • Blog Post

Grolsch Brewing Company: Drink Sustainably

investments. At Grolsch and many other sites, we consistently heard that times of crisis can also be times of transition and opportunity because spikes in energy prices can improve the business cases for... View Details
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

  Working PapersDigital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers Authors:John A. Deighton and Leora Kornfeld Abstract The digital interactive transformation in marketing is not unfolding, as many... View Details
Keywords: Martha Lagace
  • 25 Oct 2011
  • First Look

First Look: October 25

are not compartmentalized; rather a loss in one currency may impact trading in another. We also show that while the impact of a loss on subsequent trading decisions does linger, the affect declines sharply after a losing position is closed. The Impact of Web 2.0 on... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • News

Alumni Books

Breakthrough Marketing Plans: How to Stop Wasting Time and Start Driving Growth by Tim Calkins (MBA ’91) (Palgrave Macmillan) Most marketing plans are a waste of View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance; Food Services and Drinking Places; Hospitality; Transportation Equipment Manufacturing; Manufacturing
  • Web

Online Creating Brand Value Course | HBS Online

advantage Craft a compelling positioning statement and resonant brand story Understand the roles brands play in consumers’ lives and the importance of building enduring brand communities Learn how to manage brands over time to maximize... View Details
  • Web

Innovation and Renovation: Optimizing Product Line Architecture - Course Catalog

“renovation”—keeping an offering’s essence intact while re-energizing it for greater impact—we will ask ourselves how to: Assess the quality of an innovation. Develop a framework to assess whether a new product or service will truly connect with consumers and... View Details
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment. Through envelopment, a provider in one platform market can enter another platform market, combining its... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

monetize concepts, many of them apps for Android and IOS, driving doubtful revenue models in packed market segments with little differentiating code." Nol Perreira asked, "What will prick the bubble? The View Details
Keywords: by James Heskett; Publishing; Retail
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