Internet Service Provider - Publications - Faculty & Research

Henry Taub

Taub took a back-office, manual operation and turned it into a successful business proposition. In starting ADP, he concentrated on providing payroll services for small businesses and for financial View Details

Keywords: Services

Web

Residential Life | MBA

fees include the cost of utilities at all complexes and Internet in select locations; 24-hour maintenance service is provided. Students and families living in Harvard University Housing have access to the... View Details

Web

Privacy - HBS Working Knowledge

this site. Personal information is information associated with a user's name or personal identity. We are providing this policy below so that you may understand the terms and conditions associated with the provision of any personal... View Details

12 Jul 2019
News

The Birth of a Silicon Valley Blockbuster

Internet properties—I mean there over 350 million around the world, all of those internet properties don’t have technical ability or budget. And if you don’t help provide a... View Details

25 Feb 2021
News

Building Hope

double the general population and has “increased substantially” for veterans, ages 18 to 34, since 2005. For Mike Zapolin (OPM 33, 2004), this was a seemingly intractable problem that deserved a radical solution. Zapolin, who goes by “Zappy,” is a longtime View Details

Keywords: Daniel Morrell

01 Oct 1999
News

Eight Among Many: Kenneth A. Goldman

recognition in the field I was pursuing." Today, as CFO of a hot new Internet company called Excite@Home, the self-described "introspective" executive is getting plenty of attention. Goldman is busy helping Excite@Home become what he... View Details

Keywords: Marguerite Rigoglioso

05 Sep 2014
Blog Post

CPD on the Road in Manila

the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home, but there’s a growing local consumer market. With 38 million View Details

Keywords: Entrepreneurship; Technology; Consumer Products / Retail

Web

IT Strategy: Building a Smarter, Scalable Future in the Cloud | Information Technology

applications over the internet as opposed to local computers or physical data centers. As part of HBS IT’s Strategic Plan, a Cloud Program has been established to help enhance agility, experimentation, and rapid evolution of cloud usage... View Details

10 Jan 2008
Sharpening Your Skills

Sharpening Your Skills: Operations Management

production methods. But the payoffs have not been nearly as dramatic for service industries applying lean principles. HBS professor David Upton and doctoral student Bradley Staats look at the experience of Indian software View Details

15 Oct 2024
Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

strategies—external aids like Internet blockers, nicotine patches, and swear jars. At the same time, studies show that few people use these supportive strategies. Why? “We know these kinds of strategies are helpful, and we know they tend... View Details

Keywords: by Michael Blanding

July 2001 (Revised February 2002)
Case

Enspire Learning

An MBA student founds an e-education business and must decide which customers to target and which products/services to produce. View Details

Keywords: Customer Relationship Management; Internet and the Web; Service Delivery; Education; Business Startups; Planning; Web Services Industry; Web Services Industry

Citation

Educators

Purchase

01 Mar 2009
News

A New Approach to Health-Care Reform

patients’ needs. Today’s doctors work in a system where they are rewarded by Medicare and insurance companies for the number and cost of the services they provide rather than by the value of those View Details

Keywords: Deborah Blagg; Health, Social Assistance

Kenneth T. Wessner

Wessner landed ServiceMaster’s first hospital services contract that became the foundation for the company’s rapid growth. ServiceMaster eventually provided maintenance and housekeeping View Details

Keywords: Services

01 Jun 1997
News

Thomas C. Høegh

things." A principal organizer of this year's student-led "Cyberposium" conference about the Internet, Høegh has worked as content manager for Firefly, the innovative Internet startup, and serves on the boards of several online companies.... View Details

Keywords: Garry Emmons

01 Feb 1997
News

Doing It Your Way

use becomes more mainstream," she says, "hospitals will be seeing this as a service they'll routinely want to offer their patients." —L.G. « Back Virtual Commerce Like the phone or fax, the Internet is now... View Details

Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)

01 Sep 2005
News

Business Plan Contest Has Many Winners

With its ninth annual competition last May, the HBS Business Plan Contest has become a well-established start-up that hits “home runs” every year. This year’s traditional track winner was Karen Grajwer (MBA ’05), founder of Uplift, an View Details

Keywords: Educational Services; Educational Services

01 Dec 1999
News

The Message and the Media: Advertising's Brave New World

companies strengthening themselves across several media activities. Thus Disney, which began as an entertainment provider before adding network and cable television companies, now owns a 43 percent stake in Infoseek, the View Details

Keywords: Peter K. Jacobs

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

senior researcher in the Global Research Group who has been working recently with a number of faculty members to develop Asian-based cases for the School's curriculum. "There's one Chinese company, for example, that has established an e-mail/postal View Details

Keywords: by Alejandro Reyes & Deborah Blagg

01 Dec 2015
News

Alumni and Faculty Books for December 2015

to privatization to the commercial Internet we know today. This is a story of innovation from the edges. Greenstein shows how mainstream service providers, traditionally the leaders in the old-market... View Details

01 Mar 2012
News

Health Care’s New Frontier

holistic health-care clinics for women became athenahealth, a $245 million enterprise that provides cloud-based practice management, billing, and electronic health record services to over 31,000 medical... View Details