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  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

2.0" turned up on the online encyclopedia one day—and was recommended for deletion—McAfee and colleague Karim R. Lakhani knew they had the makings of an insightful case study on collaboration and governance in the digital world.... View Details
Keywords: by Sean Silverthorne
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. The signs of an imminent recession are all... View Details
Keywords: by John Quelch
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

being used to automate simple business processes—transmitting an order, acknowledging a shipment, describing an item for sale, etc. Over time the processes enabled via Web services will become more complex,... View Details
Keywords: by Sara Grant
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

improvisation to viable ways of operating that can function indefinitely. Neither management scholars nor health care providers have access to an off-the-shelf solution for how to do this. But through a collaborative approach, we may be... View Details
Keywords: by Danielle Kost
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

as big an impact on strategy as corporate-level managers. One of the examples we use in the book is Intel. While the corporate office continued to conceive of Intel View Details
Keywords: by Martha Lagace
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

harness the power of business to address some of society’s most significant problems, not as a separate part of employees’ lives—businessperson by day, volunteer by night—but as View Details
Keywords: by George Serafeim
  • 27 Oct 2014
  • Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

who borrowed a little money to invest in a little land. The average size of a coffee plantation in the Soconusco averaged about 300 hectares, compared with an average of 1,000 hectares in other parts of... View Details
Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

and shareholder expectations, and is investing well in its people and information resources. To help companies ensure that the board receives the right information about company strategy and performance, as... View Details
Keywords: by Robert S. Kaplan
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

load. And as a result you carry a very high cost." Michelin-one-star-rated restaurants in Europe have an average of 36 employees on the payroll, according to the case. D'O keeps a lean crew of 14 by... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

startup figuring out how to market a 3-D printer. “You should approach a product launch as an organizational process, and start with the buyers, not the product” Although 3-D printers have been around since... View Details
Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

Brierley Professor of Business Administration. “But even when firms never guarantee that consumers will choose the winner, consumers infer an implicit contract and are upset when that contract is violated.” Norton and John examine the... View Details
Keywords: by Michael Blanding; Advertising
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

forecasting; supply chain speed; inventory planning; and gathering accurate, available data. The following excerpt from their report in the Harvard Business Review shows how some of these companies are making the most of the data available to them to improve product... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

that we have invested in significantly to understand deeply I'll trust our predictions. And I'll trust the prediction more if it's (from) someone who has an unbiased 3rd party interest in the outcome."... View Details
Keywords: by James Heskett
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

investigate corporate conduct standards around the world. But what started as a seemingly straightforward search soon grew into a major undertaking that required a dedicated server to process multilingual data from thousands of employees... View Details
Keywords: by Carmen Nobel
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

more likely to be viewed as committing a fashion faux pas and did not experience a boost in perceived status. "red Sneakers Effect" Many people are prone to conspicuous consumption—accumulating luxury items and flashing them for all to... View Details
Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

For example, managing earnings to meet analyst expectations may start out being rationalized as necessary to avoid undue volatility in the stock price but end up being used to artificially pump up the stock price so executives can... View Details
Keywords: by Carla Tishler
  • 07 Nov 2005
  • What Do You Think?

Is Less Becoming More?

investment hurdle rate on new products to stem the flow. But should all new ideas have the same hurdle rate? How can this help a producer sort the better from worse ideas in advance of bringing them to market? Will we View Details
Keywords: by James Heskett; Consumer Products
  • 16 Feb 2016
  • First Look

February 16, 2016

mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. Training and institutional... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

and using 'money' facilitates the exchange of goods and services. So we are still capitalists " Barry Shere commented that "I do not see how profits are neutered as a result of the pressure on prices and margins per transaction.... View Details
Keywords: by James Heskett; Service
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

self-compassion, authenticity, and, ultimately, self-actualization. How do True North Groups help people develop as leaders? An important part of self-awareness is accepting yourself—your weaknesses View Details
Keywords: by Bill George
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