Publications

January 2003 (Revised August 2005)
Case

CareGroup

By: F. Warren McFarlan and Robert D. Austin

Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details

Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry

fall 1975
Article

Analysis and Control of Nurse Staffing

By: Robert S. Kaplan

Keywords: Health Industry

October 1997
Case

Planned Parenthood Federation of America (B)

By: V. Kasturi Rangan and Elaine V. Backman

Outlines the process of strategy reinvention adopted by Planned Parenthood. It lays out the new strategic proposals, and the reactions of the various constituencies to those proposals. View Details

Keywords: Change Management; Framework; Core Relationships; Risk and Uncertainty; Adaptation; Health Industry

June 1991 (Revised March 1995)
Case

Becton Dickinson (D): Strategic Human Resource Management Profiling

By: Michael Beer

Describes a strategic human resource management process applied at the business unit and corporate level. The purpose of the process is to provide a means for aligning human resource management policies and practices with strategy and to hold managers accountable for... View Details

Keywords: Change Management; Human Resources; Business or Company Management; Strategic Planning; Corporate Strategy; Health Industry

April 1978 (Revised August 1991)
Case

St. Mary's Hospital

By: Regina E. Herzlinger

Keywords: Health Industry

August 1986 (Revised January 1988)
Teaching Note

Johnson & Johnson (A), (B): Hospital Services, & Johnson & Johnson: Hospital Services, Teaching Note

By: Francis Aguilar

Teaching Note for (9-384-053), (9-384-054), and (9-392-050). View Details

Keywords: Health Industry

February 1985 (Revised October 1988)
Case

National Medical Enterprises

By: Francis Aguilar

Keywords: Health Industry

April 2002
Article

A Tale of Two Experts: Thalidomide and Political Engagement in the United States and West Germany

By: Arthur A. Daemmrich

Keywords: Health; Government and Politics; Pharmaceutical Industry; United States; Germany

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

10 Mar 2021
Blog Post

COVID Killed the Traditional Workplace

opposite effect when depended upon as a substitute. While not apparent yet, a permanent work-from-home model may well start a slow-rolling mental health crisis in the American workforce and a resulting HR nightmare. What might look like... View Details

Keywords: All Industries

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

industry segments that depend on the NFL." Surveying the league's 32 franchises, Grubman observes that each has arguably become a global brand in its own right."The size and complexity of the local franchise as a business has exploded in... View Details

Career Coach

Annette Rodriguez-Ferrer

I Corp (NASDAQ: SDAC). Notable board roles during her tenure at Warburg Pincus include Gabe’s, TriMark, Outset Medical (NASDAQ: OM), Silk Road Medical (NASDAQ: SILK), Glansaol and Wencor Group. She was also actively engaged in portfolio companies Neiman Marcus,... View Details

Keywords: Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care; Health Care

Web

Business and Climate Change Course | HBS Online

Identify physical manifestations of climate change, learn how businesses assess and manage the risks and opportunities associated with climate stressors, and evaluate adaptation measures currently being pursued in different industries and... View Details

March 2020 (Revised June 2023)
Case

EyeControl: Inspiring Communication

By: Paul A. Gompers and Danielle Golan

Eye-controlled communication device startup EyeControl was founded in Tel Aviv, Israel in 2016 by cofounders with a shared personal connection to locked-in syndrome—a neurological disorder that left sufferers cognitively sound, yet paralyzed, with the exception of eye... View Details

Keywords: Health Disorders; Communication Technology; Business Startups; Expansion; Finance; Decision Making; Social Enterprise; Medical Devices and Supplies Industry

November 2011 (Revised August 2012)
Case

Healthymagination at GE Healthcare Systems

By: Vineet Kumar and V. Kasturi Rangan

Jeff Immelt, the CEO of GE, introduced a new innovation strategy named "healthymagination" in 2009. With cost, quality, and access as its three pillars, healthymagination ensures a strong focus for new product introduction efforts all around GE. But will this focus... View Details

Keywords: Innovation and Invention; Product Marketing; Marketing Strategy; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry

May 1991
Teaching Note

American Red Cross Blood Services: Northeast Region, Teaching Note

By: Robert L. Simons

Teaching Note for (9-190-078). View Details

Keywords: Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; North and Central America

09 Jun 2015
First Look

First Look: June 9, 2015

third-party developers who would create an array of health-focused apps. Healthcare had long lagged behind other industries in adoption of technology as well as patient-relationship management. However, many View Details

Keywords: Sean Silverthorne

1976
Chapter

Attacking the Malnutrition Problem

By: James E. Austin

Keywords: Nutrition; Food; Problems and Challenges; Agriculture and Agribusiness Industry