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Show Results For

  • All HBS Web  (5,843)
    • People  (21)
    • News  (2,318)
    • Research  (2,827)
    • Events  (5)
    • Multimedia  (222)
  • Faculty Publications  (2,015)
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  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

What if businesses could learn from their worst mistakes without actually making them? How might the same progress and innovation occur, without firms incurring the costs associated with such errors? The results of a recent study about close calls in View Details
Keywords: by Kristen Senz; Health
  • Program

Designing and Executing Corporate Revitalization

that specialize in corporate revitalization Senior strategy consultants who advise companies on strategic options, turnarounds, and corporate transformations Senior leaders in financial services firms, law firms, investment banks,... View Details

    David A. Moss

    David Moss is the Paul Whiton Cherington Professor at Harvard Business School, where he teaches in the Business, Government, and the International Economy (BGIE) unit. He earned his B.A. from Cornell University and his Ph.D. from Yale.  In 1992-1993, he served as a... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services
    • 23 Jul 2020
    • Blog Post

    Why Plume? To Make a Difference in the World

    therapy through the convenience of a smartphone guided by a team that is predominantly trans.  Our vision is to transform health care for every trans life through our mission to get trans people the View Details

      Gerald Zaltman

      *Joined Harvard Faculty: 1991
      Prior Faculty Appointments: Northwestern University, 1968-75;
      University of Pittsburgh, 1975-91

      *Doctoral Degree in Sociology Received from: The John Hopkins University;
      MBA Degree Received from: The University of... View Details

      Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
      • 2013
      • Working Paper

      Inequality and Decision Making: Imagining a New Line of Inquiry

      By: David Moss, Anant Thaker and Howard Rudnick
      The substantial increase in inequality in the United States over the past three decades has provoked considerable debate, with some analysts characterizing rising inequality as among the greatest threats facing the nation and others dismissing it as little more than a... View Details
      Keywords: Equality and Inequality; Income; Decision Making; Government and Politics; Economics; United States
      Citation
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      Moss, David, Anant Thaker, and Howard Rudnick. "Inequality and Decision Making: Imagining a New Line of Inquiry." Harvard Business School Working Paper, No. 13-099, June 2013.

        Raffaella Sadun

        Raffaella Sadun is Charles E. Wilson Professor of Business Administration at Harvard Business School, and is a Co-Chair of Harvard Business School’s Project on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Sadun received her PhD in Economics... View Details

          Karim R. Lakhani

          Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

          Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care
          • December 2024 (Revised March 2025)
          • Case

          The Shouldice Hospital Today

          By: James Heskett and Roger Hallowell
          The leadership and staff of Shouldice Hospital in Toronto, Canada have, for 75 years, sought to do one thing better than any other hospital in the world, repair inguinal hernias. For some years, a possible second hospital in another market has been under consideration.... View Details
          Keywords: Joint Ventures; Health Care and Treatment; Growth and Development Strategy; Organizational Culture; Expansion; Health Industry; Toronto; Canada; United States
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          Heskett, James, and Roger Hallowell. "The Shouldice Hospital Today." Harvard Business School Case 925-302, December 2024. (Revised March 2025.)
          • July 2019
          • Case

          Piramal Foundation: The Business of Philanthropy

          By: Vikram Gandhi and Mahima Rao-Kachroo
          The Piramal Foundation was launched by diversfied Indian conglomerate, the Piramal Group, to improve the healthcare services and quality of education of India’s economically and socially disadvantaged. The foundation operates under three verticals—‘Piramal Foundation... View Details
          Keywords: Social Enterprise; Philanthropy and Charitable Giving; Education; Health Care and Treatment; Performance Improvement; Growth and Development Strategy; Health Industry; Health Industry; India
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          Gandhi, Vikram, and Mahima Rao-Kachroo. "Piramal Foundation: The Business of Philanthropy." Harvard Business School Case 520-011, July 2019.
          • Web

          Contact Us

          our office to learn more about our students and alumni or to develop a customized recruiting strategy. Name* Contact Email* Subject* Employer Name Select Industry Consulting Consumer Products Energy / Utilities Entertainment / Media Government View Details
          • Article

          Transparency as a Solution for the Hospital Capacity Problem

          By: Regina E. Herzlinger
          COVID dramatically clarified a shortcoming in our great healthcare system, but like everything in the world, it has its shortcomings. What we see through the apex of COVID is that many hospitals in hotspot areas cannot provide an adequate supply of beds. Although the... View Details
          Keywords: Hospital Capacity; Health Care and Treatment; Performance Capacity; Planning; Cooperation
          Citation
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          Herzlinger, Regina E. "Transparency as a Solution for the Hospital Capacity Problem." Ohio State Law Journal 82, no. 5 (December 2021): 787–794.
          • Program

          Agribusiness Seminar

          constraints Leverage data and technology to improve decision making, operating efficiency, and responsiveness to customers Defend against commodification and drive profitability through product and marketing innovation Design robust, reliable supply chains that enhance... View Details
          Keywords: Agriculture; Agriculture
          • Program

          Managing Innovation

          Reevaluate your portfolio of products and services as market conditions evolve Design a strategy for deciding which projects to pursue Bring new offerings to market faster and more efficiently Create new opportunities for innovation Build... View Details

            F. Warren McFarlan

            Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

            Keywords: health care; health care; health care; health care; health care; health care; health care
            • 25 Jul 2017
            • First Look

            First Look at New Research and Ideas: July 25, 2017

            fact that despite careful attention to the importance of neighborhood priority, Boston’s implementation of its 50-50 reserve–open seat split was nearly identical to the outcome of a counterfactual system without any reserves. Transparency... View Details
            Keywords: Carmen Nobel
            • 2013
            • Working Paper

            The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

            By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
            The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
            Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
            Citation
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            Senot, Claire, Aravind Chandrasekaran, Peter T. Ward, and Anita L. Tucker. "The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance." Harvard Business School Working Paper, No. 14-024, September 2013.
            • 02 Mar 2010
            • First Look

            First Look: March 2

            Andrew Huang and the Center had worked with the Taiwan National Health Insurance system to create a pay-for-performance reimbursement program for breast cancer care that has since been adopted by five other... View Details
            Keywords: Martha Lagace
            • April 2008
            • Case

            Ophthalmic Consultants of Boston and Dr. Bradford J. Shingleton (2004)

            By: H. Kent Bowen and Marcelo Pancotto
            Dr. Bradford Shingleton has developed some of the highest quality eye surgery techniques in the industry. He involves his nurses and technicians in creating a surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with... View Details
            Keywords: Health Care and Treatment; Independent Innovation and Invention; Service Operations; Performance Productivity; Practice; Problems and Challenges; Health Industry; Boston
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            Bowen, H. Kent, and Marcelo Pancotto. "Ophthalmic Consultants of Boston and Dr. Bradford J. Shingleton (2004)." Harvard Business School Case 608-151, April 2008.
            • February 2019 (Revised August 2019)
            • Case

            Maccabitech: The Promise of Israel's Healthcare Data

            By: Scott Duke Kominers and Carin-Isabel Knoop
            Dr. Varda Shalev bridges technology and medicine through Maccabitech, a "research and innovation wing" of Israel's Maccabi Healthcare Services (MHS) that partners with research institutions, pharmaceutical companies, and startups. Shalev hopes to scale Maccabitech's... View Details
            Keywords: Big Data; Healthcare; Analytics and Data Science; Digital Platforms; Health Care and Treatment; Innovation and Invention; Research; Entrepreneurship; Risk Management; Israel
            Citation
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            Kominers, Scott Duke, and Carin-Isabel Knoop. "Maccabitech: The Promise of Israel's Healthcare Data." Harvard Business School Case 819-032, February 2019. (Revised August 2019.)
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