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Show Results For
- All HBS Web
(3,542)
- People (5)
- News (657)
- Research (2,491)
- Events (6)
- Multimedia (5)
- Faculty Publications (1,392)
- 26 Apr 2016
- First Look
April 26
Harm By: Minor, Dylan Abstract—We explore the relationship between managerial incentives and environmental harm. We find that high-powered executive compensation packages can increase the odds of... View Details
Keywords: Sean Silverthorne
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
robust direct link between CSR and financial performance” It is true that in areas such as environmentally sustainable practices, customers have been willing to pay responsible producers a premium for... View Details
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
customer and product markets, and geopolitical environments. Professor William Fruhan leads the corporate finance piece of the curriculum, providing perspective on the... View Details
- 01 Sep 2008
- News
Alumni Books
while witnessing the end of the studio system, the development of indepen-dent production, and the rise and fall of some of Hollywood’s most gifted (and notorious) cultural icons. Satisfied View Details
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
started developing them have ceased to exist as independent entities. In those cases in which the skills and capabilities that characterized new ecosystem domains were distinct enough to justify a truly focused strategy (for example,... View Details
Keywords: by Marco Iansiti & Roy Levien
- 21 Jan 2021
- Blog Post
How I Used the HBS Community to Hone My Professional Goals
that I truly enjoy the work and that my role has confirmed that healthcare investing is where I want to be. The community and relationships are what I loved most about my HBS... View Details
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
that can't tell you exactly how much our customers have on deposit. We have 35-year-old systems for maintaining records on tape files. Our collection process and compliance examinations are months or years... View Details
Keywords: Garry Emmons
- 25 Aug 2022
- News
Case Study: Sound Check
similar opportunity. Best to have an intense focus and evolve your software in a rapid fashion. It is very common for software companies to start with smaller customers View Details
- 20 Apr 2010
- First Look
First Look: April 20
supplement:http://cb.hbsp.harvard.edu/cb/product/310077-PDF-ENG Local Motors: Designed by the Crowd, Built by the Customer Michael I. Norton and Jeremy B. DannHarvard Business School Case 510-062 In the wake... View Details
Keywords: Martha Lagace
- 01 Sep 2004
- News
The Wisdom of Crowds
profile. “He refuses to use his name to get a dinner reservation,” said his roommate, Matt Bakal (MBA 2004). Zagat intends to expand Zagat Survey’s Web business (building Zagat.com’s content and capabilities) View Details
- 10 Nov 2015
- First Look
November 10, 2015
of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too hard to fit in, and rely too much on experts. Each of these biases... View Details
Keywords: Sean Silverthorne
- 01 Jun 2014
- News
Screen Saver
the consumer.'" Odd as it sounds, the customer has not been a historical focus for the movie theater industry. As Ramsey points out, the business got going in the 1930s and... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
customer value, and the transformation of the stores of offline-first retailers from fulfillment-dominant centers into experience-dominant centers, which simultaneously reduce store size View Details
Keywords: Sean Silverthorne
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the... View Details
- 06 Feb 2007
- First Look
First Look: February 6, 2007
here as enterprise information technologies. Because complete contracts over IT assets are not possible, relationship specificity is an important consideration; scholarship on the theory of the firm yields a consistent prescription that... View Details
Keywords: Martha Lagace
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
teachers adapt and improve their classroom practices to focus on individual student needs, and to help principals spot and respond to performance... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
find that, on average, employee turnover is associated with decreased performance, as measured by profit margin and customer service. The effect of turnover on performance, however, is mitigated by the... View Details
Keywords: Martha Lagace
- 29 Sep 2009
- First Look
First Look: September 29
retention rates over one-, two-, and three-year horizons. The documented relationship between the use of online banking and customer retention... View Details
Keywords: Martha Lagace
- 30 Jun 2009
- First Look
First Look: June 30
mature organizations can sustain exploration by deliberately inducing perturbations in their own processes. Our theory yields testable hypotheses about the relationships between exploitation, perturbation, View Details
Keywords: Martha Lagace
- 29 Apr 2019
- Research & Ideas
Is the Digital Age Making Us Petty?
clock, for example–can signal trust and a desire to develop a lasting connection. “We suggest that deliberating over trivial matters when deciding how much to expend can signal a partner’s intention to give precisely no more View Details
Keywords: by Kristen Senz