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  • All HBS Web  (6,732)
    • People  (8)
    • News  (1,396)
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  • March 2015 (Revised December 2016)
  • Case

Philips Healthcare Latin America

By: Sunil Gupta
On a beautiful sunny afternoon in October 2013, Daniel Mazon (GMP 15), decided to take some time out of his busy schedule of the General Management Program (GMP) at the Harvard Business School to reflect on his company's situation. Mazon was the Vice President and... View Details
Keywords: Healthcare; Latin America; Organizational Structure; Salesforce Management; Health Care and Treatment; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Latin America
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Gupta, Sunil. "Philips Healthcare Latin America." Harvard Business School Case 515-097, March 2015. (Revised December 2016.)
  • November 1985 (Revised December 1994)
  • Case

Leckenby Co.

This game is a highly structured exercise in labor-management bargaining. If union and management cannot reach agreement within two days, then the union will strike. The costs of a strike are not the same for the two sides. Similarly, the cost of a settlement to... View Details
Keywords: Negotiation; Accounting; Labor and Management Relations
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Lax, David A. "Leckenby Co." Harvard Business School Case 186-141, November 1985. (Revised December 1994.)
  • November 5, 2013
  • Article

How to Turn Around Nearly Anything

By: Rosabeth M. Kanter
In turbulent times, turnarounds are increasingly a fact of life. Some companies need to be rescued from the brink of extinction, but that’s not the only kind of turnaround. Others need a course correction while still profitable, or a momentum shift because of... View Details
Keywords: Turnarounds; Change; Purpose; Team Building; Voice; Positivity; Organizational Change and Adaptation; Change Management; Value; Assets; Mission and Purpose
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Kanter, Rosabeth M. "How to Turn Around Nearly Anything." Harvard Business Review Digital Articles (November 5, 2013).
  • 06 Apr 2015
  • News

Spire's Peter Platzer: the boss who never fires anyone

  • 23 Feb 2022
  • News

‘From Strength to Strength,’ Lessons in Leadership, Happiness

  • March 2009
  • Case

Aderans

By: Robin Greenwood, Rakesh Khurana and Masako Egawa
Steel Partners is a U.S.-based hedge fund that has made a large investment in Japan-based wigmaker Aderans. The case is set at the close of the annual meeting in May 2008, when shareholders have voted against all incumbent board members. Steel Partners must act... View Details
Keywords: Voting; Investment; Corporate Governance; Governing and Advisory Boards; Ownership Stake; Business and Shareholder Relations; Japan
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Greenwood, Robin, Rakesh Khurana, and Masako Egawa. "Aderans." Harvard Business School Case 209-090, March 2009.
  • November 2022 (Revised March 2024)
  • Case

Replika AI: Monetizing a Chatbot

By: Julian De Freitas and Nicole Tempest Keller
In early 2018, Eugenia Kuyda, co-founder and CEO of San Francisco-based chatbot Replika AI, was deciding how to monetize the app she had built. Launched in 2017, Replika was a consumer AI “companion app” developed by a team of AI software engineers originally based in... View Details
Keywords: Mental Health; Subscriber Models; TAM; Monetization Strategy; Marketing Strategy; Product Marketing; AI and Machine Learning; Applications and Software; Product Positioning; Health Disorders; Technology Industry
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De Freitas, Julian, and Nicole Tempest Keller. "Replika AI: Monetizing a Chatbot." Harvard Business School Case 523-016, November 2022. (Revised March 2024.)

    Alan D. MacCormack

    Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details

    Keywords: automotive; communications; computer; e-commerce industry; electronics; high technology; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry
    • March 2001 (Revised March 2003)
    • Case

    Syncra Systems

    Syncra Systems makes Internet-based software that allows supply chain partners to compare disparate forecasts and production plans, to uncover any discrepancies among them, and to address these issues. However, many potential Syncra customers perceive that they will... View Details
    Keywords: Product Positioning; Internet and the Web; Supply Chain Management; Applications and Software; Sales
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    McAfee, Andrew P., and Mona Ashiya. "Syncra Systems." Harvard Business School Case 601-035, March 2001. (Revised March 2003.)
    • 06 Oct 2021
    • News

    Robots Are Hiding 27 Million Workers from Employers Who Need Them

    • March 2001
    • Case

    Breakup of AT&T, The: Project "Grand Slam"

    Focuses on AT&T's 2000 restructuring, in which the company broke itself into four units: business services, consumer services, broadband, and wireless. Examines the strategy of the company during this time: (1) to deliver information in any form (voice, video, data)... View Details
    Keywords: Restructuring; Telecommunications Industry
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    Rukstad, Michael G., Carl Johnston, and Tyrell Levine. Breakup of AT&T, The: Project "Grand Slam". Harvard Business School Case 701-127, March 2001.
    • July 1999 (Revised January 2000)
    • Case

    Yahoo!: Business on Internet Time

    By: Jan W. Rivkin and Jay R. Girotto
    In the wake of major competitive moves, CEO Tim Koogle and his senior team at Yahoo!, an Internet portal, must decide whether and how to adjust their strategy. Following deals between AOL and Netscape, Excite and @Home, Infoseek and Disney, and Snap and NBS, Yahoo!... View Details
    Keywords: Competitive Strategy; Growth and Development Strategy; Business Strategy; Organizational Structure; Industry Structures; Internet and the Web; Risk Management; Technological Innovation; Business or Company Management; Information Technology Industry; Web Services Industry
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    Rivkin, Jan W., and Jay R. Girotto. "Yahoo!: Business on Internet Time." Harvard Business School Case 700-013, July 1999. (Revised January 2000.)
    • 28 Aug 2023
    • Research & Ideas

    The Clock Is Ticking: 3 Ways to Manage Your Time Better

    even more intentional with how they use their time. It also requires teams and organizations to think collectively about how people are using their time. It matters where people are, vis-a-via others on their team; there are View Details
    Keywords: by Kristen Senz
    • Article

    Making Seconds Count: When Valuing Time Promotes Subjective Well-being

    By: Alice Lee-Yoon and A.V. Whillans
    Time is a finite and precious resource, and the way that we value our time can critically shape happiness. In this article, we present a conceptual framework to explain when valuing time can enhance vs. undermine well-being. Specifically, we review the emotional... View Details
    Keywords: Time; Happiness; Welfare; Money; Value; Well-being
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    Lee-Yoon, Alice, and A.V. Whillans. "Making Seconds Count: When Valuing Time Promotes Subjective Well-being." Current Opinion in Psychology 26 (April 2019): 54–57.
    • May 1994
    • Background Note

    Segmenting Customers in Mature Industrial Markets: An Application

    By: V. Kasturi Rangan
    In mature industrial markets, segmenting customers by size, industry, or product benefits alone rarely is sufficient. Customer behavior regarding trade-offs between price and service also becomes an important criterion. This note offers a framework to enable such... View Details
    Keywords: Segmentation; Framework; Consumer Behavior; Marketing Strategy; Industrial Products Industry
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    Rangan, V. Kasturi. "Segmenting Customers in Mature Industrial Markets: An Application." Harvard Business School Background Note 594-089, May 1994.
    • October 2007 (Revised March 2008)
    • Case

    First National Bank's Golden Opportunity

    By: Shawn A. Cole, Peter Tufano, Daniel Schneider and Daryl Collins
    Executives at First National Bank in South Africa are considering whether to launch a potentially exciting, but rather unorthodox, new savings product. Instead of paying interest, this product gives depositors the chance to win large cash prizes each month. Michael... View Details
    Keywords: Decision Choices and Conditions; Banks and Banking; Investment; Innovation and Invention; Product Launch; Demand and Consumers; Banking Industry; South Africa
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    Cole, Shawn A., Peter Tufano, Daniel Schneider, and Daryl Collins. "First National Bank's Golden Opportunity." Harvard Business School Case 208-072, October 2007. (Revised March 2008.)
    • Web

    Faculty & Research

    benefits than doing things that typically are considered “good for you.” (4) Diversify your activities. Variety—not depth—boosts happiness. (5) Protect your free time. Don’t let work encroach on it; if you use it wisely, your well-being... View Details
    • September 2016
    • Case

    Hotel Vertu: Analyzing the Opportunity in the Boutique Hotel Industry

    By: Howard H. Stevenson and Michael J. Roberts DBA
    Two soon-to-be MBA graduates are considering a business opportunity in the boutique hotel industry. Having found a seemingly attractive property in Savannah, Georgia, Yvonne D'Arcy and Elisabeth Whiting face questions about career issues, planning, financing, and the... View Details
    Keywords: Business Ventures; Entrepreneurship; Planning; Accommodations Industry
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    Stevenson, Howard H., and Michael J. Roberts DBA. "Hotel Vertu: Analyzing the Opportunity in the Boutique Hotel Industry." Harvard Business School Brief Case 917-501, September 2016.
    • 09 Sep 2015
    • News

    Even Harvard B-school alums are fretting over income inequality

    • December 2017
    • Article

    Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques

    By: Richard A. Helmers, James A. Dilling, Christopher R. Chaffee, Mark V. Larson, Bradly J. Narr, Derek A. Haas and Robert S. Kaplan
    Endoscopic/Colonoscopic procedures are done either with gastroenterologist-administered conscious sedation or with anesthesia-administered sedation with propofol. Anesthesia-administered sedation has medical and patient benefits but is more expensive to administer. We... View Details
    Keywords: Health Care and Treatment; Cost; Activity Based Costing and Management
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    Helmers, Richard A., James A. Dilling, Christopher R. Chaffee, Mark V. Larson, Bradly J. Narr, Derek A. Haas, and Robert S. Kaplan. "Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques." Mayo Clinic Proceedings: Innovations, Quality & Outcomes 1, no. 3 (December 2017): 234–241.
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