Change Leadership - Publications - Faculty & Research

29 Jul 2024
News

Leading the Way

Illustration by Gisela Goppel When Michael Trejo (MBA 2013) was a freshman at Arizona State University (ASU) in 2005, he almost lost his full scholarship. “I just really lacked direction,” says Trejo. That’s when he joined ASU’s Hispanic Students Business Association... View Details

July 2004 (Revised May 2009)
Case

Getting Participant-centered Learning to Work

By: Thomas R. Piper, James L. Heskett and Gustavo Herrero

The newly appointed dean of a South American business school is eager to transform the learning process from the traditional lecture method to one that actively engages students and contributes to the development of critical managerial skills, attitudes, and world... View Details

Keywords: Change Management; Transformation; Business Education; Leading Change; Business Processes; Organizational Change and Adaptation; Alliances; Education Industry; South America

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16 Jan 2019
Research & Ideas

What Football Firings Teach Managers About Staying Relevant

Six National Football League head coaches were fired on December 31, or “Black Monday,” as it’s known in the sport. The infamous tradition begins immediately after the conclusion of each NFL regular season and represents efforts by underperforming teams to make View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

September 2023
Supplement

Arcos Dorados: Decarbonizing McDonald’s in Latin America – Standard vs Geographically Customized Strategy

By: George Serafeim and Michael W. Toffel

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09 Jul 2019
News

The Road to Impact

Rwanda. In 2008, the government of Rwanda changed the language of instruction from French to English, which presented a problem, he says, because many of the instructors did not speak English, including the teacher whose class he visited.... View Details

Keywords: Lisa Scanlon Mogolov; Educational Support Services; Educational Services; Ambulatory Health Care Services; Health, Social Assistance

24 Aug 2017
News

Jeffrey Immelt: How I Remade GE

defining the future of the internet of things.” How did Immelt lead that transformation? “You have to be all in,” he says, one of six key leadership lessons he shares as he reflects on his 16-year tenure. “My legacy at GE will be a... View Details

17 Jan 2025
News

Tracking Modern Air Travel’s Takeoff

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Frank Lorenzo (MBA 1963) grew up in Rego Park, Queens, the son of Spanish immigrants. As a boy in the 1940s, he would watch the airplanes fly over his backyard and into LaGuardia Airport,... View Details

June 2012
Case

Perfect Storm over Zurich Airport (A) (Abridged)

By: Michael L. Tushman and Carin-Isabel Knoop

Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details

Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry

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06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

across multiple types of necessary evils: Have pairs or teams perform these tasks together. Create ample time and space after these tasks for people to decompress and debrief. Provide the right physical environment—a quiet, private area for delivering layoff news. Q:... View Details

Keywords: by Martha Lagace

2002
Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin

Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture

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November 1998 (Revised October 1999)
Case

E.I. du Pont de Nemours and Company (A)

Du Pont's chief executive must decide what steps to take as his company expands from commodity and specialized chemicals into biotechnology. View Details

Keywords: Technology; Leading Change; Expansion; Biotechnology Industry; Chemical Industry

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March 2007
Teaching Note

UBS and Climate Change--Warming Up to Global Action?

By: Felix Oberholzer-Gee

Teaching note to 707511. View Details

Keywords: Financial Services Industry

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April 1998 (Revised November 1999)
Case

Linda Jacober

By: Hugo Uyterhoeven

Linda Jacober is parachuted into a new venture, Mac Direct. Did she inherit the strategic plan of a lifetime or did she board a kamikaze plane? What organizational challenges did she encounter upon her arrival? How well has she done to date and what advice would one... View Details

Keywords: Strategy; Opportunities; Change Management; Leadership Style; Problems and Challenges

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01 Sep 2008
News

Building a Better MBA

mission statements to the contrary, many deans and recruiters complain that MBAs don’t understand the practice of leadership or have sufficient awareness of their impact on others. Reflecting on these findings, Garvin concluded, “Business... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

April 2025
Supplement

#FutureFresenius: 'Committed to Life' in 2024 and Beyond (B)

By: David J. Collis, Benjamin C. Esty and Haisley Wert

From February 2024 onward, Fresenius SE & Co. KGaA continued to make progress on the #FutureFresenius transformation that CEO Michael Sen had initiated in October 2022. The company had completed the initial "reset" phase and moved into the "revitalize" portion of the... View Details

Keywords: Corporate Strategy; Finance; Transformation; Leading Change; Health Industry; United States; Germany

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01 Dec 2003
News

The Next Big Thing

life-sciences center of the world, by virtue of its unsurpassed “cluster” of world-renowned universities and teaching hospitals; medical-device, biotech, and pharmaceutical companies; financial firms; and skilled workers. “The leadership... View Details

Keywords: life sciences; Scientific Research and Development Services

01 Mar 2019
News

In Character: A Case Discussion Drama

pressure? “We try to emphasize that this is not easy,” says Beshears, who led the course with Senior Lecturer Andy Wasynczuk. “A big part of achieving some degree of success is having the flexibility to change your mind. That’s important... View Details

Keywords: Julia Hanna