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- All HBS Web
(5,781)
- People (8)
- News (1,294)
- Research (2,947)
- Events (36)
- Multimedia (37)
- Faculty Publications (1,766)
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- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
the negatively performing hospitals engaged in low levels of activity, but one poorly performing hospital in particular caught Tucker's eye. This institution had high levels of activity when it came to gathering information and acting on... View Details
- 01 Dec 2008
- Lessons from the Classroom
How Many U.S. Jobs Are ‘Offshorable’?
quickly as it began. "The offshoring of activities is predicated on a huge number of non-obvious, sensitive policy choices," Rivkin says, citing India's economic liberalization efforts of the early 1990s and the Chinese government's... View Details
Keywords: by Julia Hanna
- 04 May 2007
- What Do You Think?
How Do Managers Think?
not seriously ill, troublesome, or chronic in their complaints. And getting things right takes time, time that many doctors just don't have (or think they don't have). More successful doctors work hard at something called "patient View Details
Keywords: by Jim Heskett
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
number of leads the program generated and its effectiveness in converting them to active customers (the "lead conversion rate"). 3. Customer retention. Once a customer has been acquired, the key is to keep him. A company retains... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
costs, and enabled businesses to form mutually beneficial alliances.Once two or more companies agree to do business with each other on activities beyond simple procurement, they again face a challenge in executing many joint processes as... View Details
Keywords: by Andrew McAfee
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
about their activities to make sure they're in sync with where the boss is trying to take the business. Q: To traditional ratios like return on assets and return on equity, you add a new qualitative measure called return on management... View Details
Keywords: Re: Robert Simons
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
repercussions for failing to achieve a goal, such as committing to donating to a charity—perhaps even a cause the person disagrees with. “The idea is that to be self-controlled, you have to put aside activities you’d rather be doing,... View Details
Keywords: by Michael Blanding
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
New Model for Active Management No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218046-PDF-ENG Harvard Business School Case 717-038 Iran on the Brink: The Nuclear Deal and the Future of the Islamic... View Details
Keywords: Carmen Nobel
- 09 Feb 2016
- First Look
February 9, 2016
entrepreneurship in organizational sectors. Prior research suggests that firm foundings are driven by collective patterns of activity—that is, by patterns of prior foundings—including support from related markets as well as institutional View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
agency that funds partnerships between universities and private companies to develop technologies important to Danish industry. We assess the effect of a particular "mediated funding" scheme that combines project grants with View Details
Keywords: Sean Silverthorne
- 02 Aug 2010
- Research & Ideas
Modern Indian Art: The Birth of a Market
had had to be actively created. Supply alone did not generate demand. Second, this was a case in which actors other than the producers (that is, the artists) interpreted the product to explain and construct its value to consumers,... View Details
Keywords: by Sean Silverthorne
- 09 Apr 2008
- Research & Ideas
The Matchmaker of the Modern Economy
A legendary professor at Harvard Business School for 40 years, Georges Doriot was a pivotal player in the founding of the modern venture capital industry. As Spencer E. Ante's new book notes, venture capital per se is as old as commercial View Details
Keywords: by Spencer E. Ante
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Kanter, 2009; Porter & Kramer, 2011). Particularly striking is the marked growth of social enterprises, which adopt a social mission as their principal objective but sustain themselves through commercial activities (Battilana and Lee,... View Details
Keywords: Carmen Nobel
- 18 Jun 2013
- First Look
First Look: June 18
influence-seeking risk managers (1) establish and maintain interpersonal connections with decision makers and how they (2) adopt, deploy, and reconfigure tools-practices that we define collectively as toolmaking. Using prior literature and our empirical observations,... View Details
Keywords: Anna Secino
- 19 Jan 2016
- First Look
January 19, 2016
on the financing of innovation, inclusive of large companies and new startups. This research strand has been very active over the past five years, generating important new findings, questioning some long-held beliefs, and creating its own... View Details
Keywords: Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
to performance as leaders; and (3) do activities in high school predict later psychosocial development? Two groups of cadets were studied from their freshman or sophomore year to their senior year at the academy. Results show significant... View Details
Keywords: Martha Lagace
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
deal in two ways: In the first description, they stressed that the shop offered great coffee with great value and efficient service, setting up an exchange norm. In the second, they emphasized that the servers always offered a warm greeting, took an View Details
- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
an average of 58 minutes per day on their smartphones, according to a recent report from Experian Marketing Services. Talking accounts for only 26 percent of that time. The other 73 percent is devoted to texting, e-mail, social networking, and web-surfing - in other... View Details
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
I'm interested in understanding when and for what multiple identities can be harmful vs. helpful." Thomas is preparing a case that shows how General Electric used its internal diversity policies to enhance both its business efforts and its philanthropic View Details
Keywords: by Carmen Nobel
- 10 Jun 2008
- First Look
First Look: June 10, 2008
Formula’ Harvard Business School Case 808-127 Robert Wessman took over Actavis in 1999 when it was a failing 90-person domestic generic pharmaceutical maker in Iceland. Within 7 years he had brought Actavis to number 5 worldwide, with 11,000 people, View Details
Keywords: Martha Lagace