retail - Publications - Faculty & Research

08 Jun 2011
News

Alumni News: Judy Gehrke

http://www.alumni.hbs.edu/bulletin/alumni-news/story-gehrke.html View Details

Keywords: Julia Hanna; flea markets; Miscellaneous Store Retailers; Miscellaneous Store Retailers

30 Jan 2006
HBS Case

The Case of the Mystery Writer’s Brand

success if it sold 200,000 copies. Today, the bar has been raised to 1.5 million copies, thanks in part to the dominance of "big-box" retailers (such as Wal-Mart and Costco) that only stock twenty or so bestsellers yet are... View Details

Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing

Profile

John Speer

retail worked.” But after weeks of studying comparable customer-loyalty programs in the United States, John and his team thought they had some solid ideas. They were wrong. “We were way off the mark,” John says. For example, the... View Details

25 Feb 2020
News

How Artificial Intelligence is Changing Business

algorithms to analyze radiology scans, applying quantitative analytics to marketing movies, and analyzing sales data from an online flash retail site to develop a better pricing model. The teaching and research of HBS faculty reflect the... View Details

Keywords: Susan Young

01 Dec 2017
News

In My Humble Opinion: Truth Teller

things,” says Archie Norman (MBA 1979). “The genesis of any turnaround is facing into the unvarnished truth.” A somewhat unwilling veteran of doing “the hard things,” Norman became chairman of 133-year-old British retailer Marks & Spencer... View Details

Keywords: Julia Hanna

17 Jan 2020
Blog Post

Going the Distance for Investment Excellence

Run As a research analyst at MFS Investment Management, Cameron focuses on quantitative, strategic, and thematic approaches to bond management. MFS specializes in managing investment portfolios for both retail and institutional investors... View Details

Fast Answer

FIELD Global Immersion Resources: Peru

title="http://english.chosun.com/"> Additional Resources: ABI/ProQuest Useful for: articles on business concepts such as strategy, business models, new product or... View Details

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

occupation or possession by grant/gift, and tributary or chieftaincy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54766 Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging... View Details

Keywords: Dina Gerdeman

01 Dec 2016
News

Carving a Niche

strategy for building Faction embraces that aura of distinction (“for the few” is one tagline) while leveraging several key retailing trends. “The average size of an interesting, exciting brand is smaller and more premium than it used to... View Details

Keywords: Julia Hanna

28 Apr 2020
Blog Post

A Crash Course in Saving a Family Business

my own retail experience to help Jiyoon,” says Endline. “What I have said to her is, now that you’ve launched the site, you need to build the community and think about how you are talking to your customers. Get into the mindset of the... View Details

Profile

Jay Khil

would understand when I talked about it," she says. A few months ago, Jay joined Apple's retail team in Cupertino, CA, where she manages a "hodgepodge" of projects. "It's about hands-on products," says Jay.... View Details

22 Feb 2022
News

March 2022 Alumni and Faculty Books

marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details

29 Apr 2014
First Look

First Look: April 29

story of how mission and finance can play out over a very long period. Purchase this case: http://hbr.org/product/dana-hall-funding-a-mission-d/an/114031-PDF-ENG Harvard Business School Case 513-103 Ron Johnson: Retail at Target, Apple,... View Details

Keywords: Sean Silverthorne

01 Sep 2009
News

E Ink’s Wild Ride

for retail chains,” Wilcox recalls. Along with retail signage, E Ink entered new fields such as watches, even as it worked to develop its futuristic e-reader display. By 2003, it had become clear that the... View Details

Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing

03 Mar 2003
Research & Ideas

The Ingredients of a Deal Disaster

often buttress the existing social contract. When the wrong minds meet. Sometimes problems arise not because of cultural differences but instead because the right people are not involved in negotiations. For example, when two CEOs negotiate a strategic partnership—say... View Details

Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance, often involves offering... View Details

Keywords: by Dina Gerdeman; Retail; Retail