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  • Web

Payment, Cancellation, and Deferral

Payment, Cancellation, and Deferral Payment The program fee covers tuition, books, case materials, accommodations, and most meals. Once you've been notified of your acceptance, you'll have 30 days to complete the payment. If admission is... View Details
  • Web

Alumni Network

As a member of the exclusive HBS alumni network, you'll join more than 85,000 alumni in over 160 countries. You'll also gain exclusive access to discounts on programs, publications, and more. The following programs grant a certificate of... View Details

    Rajiv Lal

    Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

    • Teaching Interest

    Advanced Management Program: Transforming Proven Leaders into Global Executives

    By: Guhan Subramanian
    As the world economy continues to evolve, so do the requirements for global leadership. The Advanced Management Program (AMP) is a powerful, transformational, and personalized learning experience that explores the best management practices... View Details
    • Summer 2013
    • Article

    Analyzing Performance of Service Organizations: Balanced Benchmarking Can Identify Best Practices That Are Often Hidden

    By: H. David Sherman and Joe Zhu
    Just as sports teams have increasingly relied on rigorous quantitative analyses, so have many businesses. In particular, a growing number of service organizations have been investigating the use of a sophisticated linear programming technique called DEA, or data... View Details
    Keywords: Balanced Benchmarking; Management
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    • March 1990
    • Supplement

    OTISLINE (B)

    Provides a brief update about the OTISLINE application and service center concept. Includes discussions of the chairman's perception of the impact of OTISLINE on customer service and the field organization's response to the OTISLINE service. Includes a description of a... View Details
    Keywords: Technology; Service Operations; Customer Focus and Relationships; Construction Industry
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    • May 1998 (Revised January 1999)
    • Case

    Japan: "Free, Fair, and Global?"

    By: Richard H.K. Vietor and Stephen E. Lynagh
    In April 1998, Prime Minister Hashimoto faced serious problems, both with his program of six systemic reforms and with his fiscal policy. Japan had been in effective recession for six years, unable to retain the miracle-growth achieved in earlier decades. Hashimoto has... View Details
    Keywords: Sovereign Finance; Development Economics; Social Issues; Policy; Economy; Government Administration; Financial Crisis; Japan
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    • September 1994 (Revised January 1997)
    • Case

    This Case Sucks: Beavis, Butt-head, and TV Content (A)

    By: Joseph L. Badaracco Jr. and Jerry Useem
    Beginning in 1992, "Beavis and Butt-head," an animated series on MTV about two uncivilized teenaged misfits, became both a runaway popular sensation and the symbol of a heated national debate about violent and inappropriate programming on television. Especially after... View Details
    Keywords: Debates; Decision Choices and Conditions; Animation Entertainment; Fairness; Governance Controls; Media; Outcome or Result; Social Issues; Entertainment and Recreation Industry
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    • 28 Feb 2013
    • News

    Busting the budget

    • 19 Jan 2022
    • News

    When the Last Thing You Want to Do Is Exercise

    • TeachingInterests

    Developing Yourself as a Leader

    By: Ethan S. Bernstein
    This course is an online leadership development program for the next generation of leaders (high-potential emerging leaders with rougly 7-15 years of work experience). Over 12 dynamic, high-impact weeks, a cohort of emerging leaders from around the globe engages... View Details
    • 25 Aug 2015
    • Blog Post

    Why an MD/MBA from HBS and HMS?

    study at Harvard three times? Well, Harvard programs have expertise in just about any topic that I wanted to delve into. First, the medical school is surrounded by world-class hospitals that have virtually every specialty where I would... View Details
    • 04 Dec 2013
    • News

    Harvard Business School to Dedicate Tata Hall, a New Executive Education Building

    • 04 Nov 2010
    • News

    Harvard a Hit in China, but India Proves Trickier

    • 06 Apr 2020
    • News

    Rollout For U.S. Small Business Relief Leaves Fintechs Hanging

    • 20 Dec 2018
    • News

    Consumer Rating Algorithms Score Big with Businesses, Governments

    • 04 Mar 2022
    • Video

    A Home on Campus: HBS Residence Halls

    • 29 Mar 2023
    • Video

    The Blavatnik Fellowship: A Lifelong Community of Entrepreneurs

    • Program

    Disruptive Innovation

    success. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits Examining disruption and strategic decision-making through the lens of Christensen's transformative theory, you will gain a deeper... View Details
    • January 2003 (Revised January 2007)
    • Case

    Guide Dogs for the Blind Association

    By: Allen S. Grossman, Jane Wei-Skillern and Kristin Lieb
    In 2002, Guide Dogs for the Blind Association, the recognized world leader in the breeding and training of guide dogs, was in the midst of broadening its reach and providing additional mobility services. Chief Executive Geraldine Peacock was concerned that systemic... View Details
    Keywords: Transition; Growth and Development Strategy; Resource Allocation; Organizational Change and Adaptation; Programs; Networks; Nonprofit Organizations; Competitive Strategy
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