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Show Results For
- All HBS Web
(4,295)
- People (13)
- News (896)
- Research (2,506)
- Events (13)
- Multimedia (6)
- Faculty Publications (1,443)
- Student-Profile
Rohan Kekre
I grew up in Rochester, NY and came to Harvard College broadly interested in math, but not quite sure of where it would take me. I ended up studying applied math with a focus in economics. What ultimately attracted me to economics, like... View Details
- Profile
Jeremy Andrus
chain, and selling. I worked for a while as a hotel developer for a Marriott franchisee. Before HBS, I was a management consultant at Monitor, which sharpened my perspective on business and industry strategy. I learned a huge amount at... View Details
- 01 Jan 2010
- News
Allan W.B. Gray, MBA 1965
focus on asset management and service would yield superior results. The approach worked so well that the company became the largest privately owned, independent asset View Details
- 01 Jun 1998
- News
Short Takes
performance rather than individual or unit performance. Beer and Katz thus suggest that instead of putting energy into designing complicated incentive plans intended to motivate executives, top managers should View Details
Keywords: Orna Feldman and Caroline Chauncey
- 01 Oct 2002
- News
Karen Gordon Mills
interest,” notes Mills. “We like to be the capital that comes in to grow the business to the next level — build the next plant, make an acquisition, or expand the brand.” What makes Solera unique, she adds, is its research-intensive focus... View Details
- Web
Professor Julie Boatright Wilson, Harvard Kennedy School Archives | Social Enterprise
16 Mar 2017 Performance Measurement for Effective Management of Nonprofit Organizations (PMNO) is an executiv... INITIATIVES focus on societal challenges that are too complex for any one discipline or... View Details
- Web
Tools of the Trade | Social Enterprise | Harvard Business School
Tools of the Trade As executive director of Boston Collegiate Charter School (BCCS), Shannah Varón (MBA 2009) uses her MBA skillset “all day, every day,” whether the task at hand involves structuring a management team to ensure optimal... View Details
- 01 Mar 2003
- News
Rating Better
associate professor Joshua Coval, and Lubos Pastor of the University of Chicago’s business school, conclude that a manager’s ability can best be detected by comparing his or her portfolio with those of other fund managers with stellar... View Details
Roger Milliken
Deering, Milliken and Company was founded in 1865 and had primarily been a selling house for cloth producers in the south. When Roger Milliken inherited the business in 1947, he changed the focus of the company, buying numerous mills and... View Details
Keywords: Fabric & Apparel
- 12 PM – 1 PM EDT, 21 Mar 2023
- Webinars: Career
LinkedIn for Job Searching
Data can reveal what matters most in today's job market, and this interactive webinar from CPD and Jeremy Schifeling, LinkedIn's former head of student and alumni education, will share behind-the-scenes insights that can help you optimize LinkedIn for both job hunting... View Details
- Fast Answer
Executive changes
Where can I find information on management or executive changes? Factiva: click the next to Subject. Type management moves in the search box and click heading to add to the search. Click the ... View Details
- 01 Jun 2016
- News
Case Study: On the Table
is the profile of 80 percent of your customers? Focus on better serving these customers. (2) Manage the online part of the business outside Mexico—there are many Spanish speakers who are e-efficient. (3)... View Details
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
This is the progress principle. You might think it is obvious that managers should focus on supporting employees' work progress. It is not. Here's a startling fact: if managers... View Details
Keywords: by Carmen Nobel
- February 2003 (Revised March 2007)
- Case
Internet Customer Acquisition Strategy at Bankinter
By: Francisco de Asis Martinez-Jerez, V.G. Narayanan and Lisa Brem
Bankinter, a relatively small Spanish bank, has a large presence as an Internet financial services provider. Leading the way to profitability through the Internet will give Bankinter a major competitive advantage over the larger, more established Spanish banks. Ann... View Details
Keywords: Customer Relationship Management; Internet and the Web; Activity Based Costing and Management; Customer Value and Value Chain; Banks and Banking; Banking Industry; Spain
Martinez-Jerez, Francisco de Asis, V.G. Narayanan, and Lisa Brem. "Internet Customer Acquisition Strategy at Bankinter." Harvard Business School Case 103-021, February 2003. (Revised March 2007.)
- 17 Oct 2007
- Research & Ideas
Why Global Brands Work
Harvard professor Theodore Levitt praised Japanese manufacturers for their focus on "what every consumer in the world is seeking: world-class modernity at affordable prices." Either because they didn't understand regional... View Details
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
decide which segments to focus on. In fact, the customer is too important to follow the practice of calling everyone a customer. As managers at GE have stated, "Customers are seen for what they are—the... View Details
Keywords: by Robert Simons
- April 2008
- Exercise
Exercise: Customer-Operator Letter Writing
By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class.... View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Knowledge Sharing; Knowledge Use and Leverage; Performance Improvement
Frei, Frances X. "Exercise: Customer-Operator Letter Writing." Harvard Business School Exercise 608-126, April 2008.
- December 2006 (Revised October 2016)
- Case
eClinicalWorks: The Paths to Growth
By: Robert F. Higgins and Mark Rennella
In January 2006, eClinicalWorks (eCW) had an acquisition opportunity that could fundamentally change the way they had done business since the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field... View Details
Keywords: Young Companies; Strategic Revelation; Strategy And Execution; Strategy Development; Strategy And Leadership; Financing Strategy; Financing Risk; Financing; Expansion; Business Growth and Maturation; Organizational Culture; Financing and Loans; Customer Focus and Relationships; Acquisition; Growth and Development Strategy; Information Technology Industry; Health Industry; Massachusetts
Higgins, Robert F., and Mark Rennella. "eClinicalWorks: The Paths to Growth." Harvard Business School Case 807-025, December 2006. (Revised October 2016.)
- September 2020 (Revised February 2024)
- Teaching Note
Artea (A), (B), (C), and (D): Designing Targeting Strategies
By: Eva Ascarza and Ayelet Israeli
Teaching Note for HBS No. 521-021,521-022,521-037,521-043. This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and... View Details
- 01 Jun 2003
- News
New Course on Leadership, Values, and Corporate Accountability
and the addition of new content to an existing course, as well as some streamlining of other offerings. The new course, which will be offered in 25-30 sessions, will focus on leader-ship, values, and corporate accountability. It will... View Details