Publications

28 Jun 2016
First Look

June 28, 2016

businesses. The strategy literature uses real option theory to explain the transition to scale, but does not consider the complex relationships between corporate ventures and their parent organizations. By comparing six longitudinal cases of large firms’ new View Details

Keywords: Sean Silverthorne

17 Jan 2011
Research & Ideas

Being the Boss

Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star... View Details

Keywords: by Carmen Nobel

Web

Organizational Behavior Faculty - Faculty & Research

Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Head Joshua D. Margolis James Dinan and Elizabeth Miller Professor of Business Administration... View Details

04 Jan 2017
What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

bureaucracy. Both themes have a certain attraction in the business boardroom as well. In business today, effective processes for decision making are associated with words like speed, agility, and... View Details

Keywords: by James L. Heskett

28 May 2024
In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

capital fundraising markets are slowly improving. Prospects are likely to improve over the short run and perseverance is rewarded. Paul Gompers is the Eugune Holman Professor of Business Administration at... View Details

Keywords: by Rachel Layne

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

should purchase the used Toyota Camry. How consumers weigh those decisions is crucial information for retailers, and is the subject of recent research by Harvard Business School doctoral candidates Todd Rogers and Katy Milkman, in... View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

October 1993 (Revised September 1996)
Case

BANC ONE - 1993

By: Hugo Uyterhoeven and Myra M. Hart

From a small local bank, Banc One has grown to one of the largest and most profitable banks in the United States under the leadership of its CEO, John B. McCoy. It has an impressive track record of improving the performance of its acquisitions while retaining the... View Details

Keywords: Leadership; Acquisition; Organizational Culture; Policy; Adaptation; Business Growth and Maturation; Strategy; Performance Improvement; Industry Structures; Banking Industry; United States

Web

Europe - Global

Edmondson examines the 2019 Notre-Dame Cathedral fire as a powerful example of complex failure. The case explores how a cascade of small oversights led to catastrophe—and what leaders must do to build cultures of vigilance and... View Details

Research Summary

The Role of IT in Firm Scope Choice: Diversification or Specialization?

The use of IT can have two, actually opposing, effects on product diversification depending on how technologies are used by the firm. On the one hand, some uses of IT can increase specialization because they allow customers to research and order products remotely,... View Details

09 May 2024
Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

Professor of Business Administration at Harvard Business School. “They have a tendency to reproduce one another's work, and so they get the feeling that they're making... View Details

Keywords: by Ben Rand

June 2010 (Revised June 2010)
Case

Virginia Mason Medical Center (Abridged)

By: Richard M.J. Bohmer

In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: it was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details

Keywords: History; Competition; Operations; Leadership Style; Problems and Challenges; Change Management; Health Care and Treatment; Business Strategy; Growth and Development Strategy; Health Industry; Seattle

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

Quelch is the Charles Edward Wilson Professor of Business Administration Emeritus at Harvard Business School. He is also Leonard M. Miller University Professor and former dean... View Details

Keywords: by John Quelch

January 2008 (Revised February 2010)
Case

Chocolates El Rey

By: Rohit Deshpandé, Gustavo Herrero and Regina Garcia-Cuellar

In late November 2006, Jorge Redmond, CEO of Chocolates El Rey, called a meeting with senior management to discuss the company's growth strategy. A relatively small firm with sales of around $14 million, El Rey produced top quality chocolate made with single origin... View Details

Keywords: Family Business; Globalized Markets and Industries; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Segmentation; Agriculture and Agribusiness Industry; Food and Beverage Industry; Venezuela