Publications

October 1986 (Revised July 2010)
Case

Karen Leary (A)

By: Linda A. Hill

Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details

Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry

January 2009
Case

Berkshire Hathaway

By: Bharat N. Anand and Samhita Patwardhan Jayanti

Berkshire Hathaway describes the history and strategy of one of the best known investment firms over the last forty years. The case describes the investment philosophy of Warren Buffett, its legendary chairman and CEO, the gradual diversification of its portfolio, its... View Details

Keywords: History; Private Equity; Diversification; Resource Allocation; Investment Portfolio; Corporate Strategy; Investment; Corporate Governance

02 Mar 2012
HBS Seminar

Joe Lassiter/Gordon Jones, Harvard Business School/Harvard University

Web

Climate Impact - Business & Environment

“Piva Capital is an early-stage Venture Capital firm focused on investing in hard-to-decarbonize sectors. We are backing entrepreneurs focused on the future of work, resource efficiency, circular economy, food and alternate proteins,... View Details

11 Mar 2001
Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

manufacturing and financial activities around the globe prior to WWI. The British trading companies played a significant role in opening new markets and developing new sources of supply in resources in the emerging global economy.... View Details

Keywords: by Geoffrey Jones

Web

Title IX & Gender Equity | About

Resource Coordinator for Students Rachel Cohen (Director, MBA Program Delivery) rcohen@hbs.edu (617) 495-6767 Batten Hall 203C Title IX Resource Coordinator for Executive Education and HBS Online... View Details

Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban

Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details

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21 Sep 2021
Office Hours

Readers Ask: How Can I Gain Power and Influence?

control access to resources that I value, and I have power over you if I control access to resources you value. It is then up to each one of us to decide how to use the power we have. What do you hope people... View Details

Keywords: by Kristen Senz

January – February 2008
Article

Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance

By: Zeynep Ton and Robert S. Huckman

We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details

Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States

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Web

McArthur Hall | About

position in the future. He initiated major changes in faculty development, committed unprecedented resources to research and curriculum development, and positioned HBS academic programs at the leading edge of business education.... View Details

20 Feb 2020
Blog Post

Black Visionary Leadership and Redefining What's Possible

resources. We wanted to bring opportunity to people who are not within the Harvard community—if you’re here, the door is already open in so many ways. How do we open up some of these resources to black entrepreneurs across the country? We... View Details

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming and ice makers grinding in the background. We all understand, of... View Details

Keywords: by Dina Gerdeman

20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics and practitioners when it was... View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

07 May 2014
What Do You Think?

How Should Wealth Be Redistributed?

how the absolute can be changed. A few suggestions: appropriate education; socio-economic policies that foster the family unit; incentives for capital formation and application, health improvements, elimination of resource waste... View Details

Keywords: by James Heskett

26 Mar 2021
Blog Post

How to Build a Resume That Stands Above the Competition

take a few minutes to thoroughly review the content. Ms. Huggett suggests a template that looks polished, is easy to navigate and avoids using graphs and charts. A traditional looking template is still the best received. What resources... View Details

2022
Working Paper

The Effect of Employee Lateness and Absenteeism on Store Performance

By: Caleb Kwon and Ananth Raman

We empirically analyze the effects of employee lateness and absenteeism on store performance by examining 25.5 million employee shift timecards covering more than 100,000 employees across more than 500 U.S. retail grocery store locations over a four year time period.... View Details

Keywords: Absenteeism; Lateness; Scheduling; Performance Productivity; Employees; Retail Industry

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May–June 2018
Article

Layoffs That Don't Break Your Company: Better Approaches to Workforce Transition

By: Sandra J. Sucher and Shalene Gupta

Today layoffs have become companies’ default response to the challenges created by advances in technology and global competition. Yet research shows that job cuts rarely help senior leaders achieve their goals. Too often, they’re done for short-term gain, but the cost... View Details

Keywords: Job Cuts and Outsourcing; Organizational Change and Adaptation; Employees; Transition; Strategic Planning

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June 2023 (Revised July 2023)
Case

Social Media Background Screening at Fama Technologies

By: Joseph Pacelli, Jillian Grennan and Alexis Lefort

Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details

Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; AI and Machine Learning; Social Media; Venture Capital; Entrepreneurship; United States