Publications

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March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

12 May 2021
News

The First Five Years: Sophie Bai (MBA 2020)

regarding clubs, classes, activities, career decisions, and anything else. BB: “From speaking with Sophie, I can truly feel how supportive the community is and how plentiful the resources are at HBS. She also talked about the benefits of... View Details

26 Mar 2006
Research & Ideas

The Office of Strategy Management

terms. (b) Sixty percent of typical organizations do not link their strategic priorities to their budget, virtually ensuring that key strategic initiatives do not get funded and resources may not be supplied to deliver on the strategic... View Details

Keywords: by Martha Lagace

April 2018 (Revised June 2020)
Case

Tesla's CEO Compensation Plan

By: Krishna G. Palepu and Sarah Mehta

Tesla’s board of directors proposed an unusual compensation plan for the company’s CEO Elon Musk. The plan payouts were entirely contingent on achieving very ambitious market value, sales, and EBIT targets over the next ten years. If all the targets were achieved,... View Details

Keywords: CEO Compensation; Compensation Committee; Corporate Governance; Executive Compensation; Governing and Advisory Boards; Business and Shareholder Relations; Auto Industry; United States

Web

HBS - Financials | Supplemental Financial Information

a nonprofit, wholly owned subsidiary of the University. HMC has managed the Harvard endowment portfolio since 1974. Its mission is to ensure the University has the financial resources to confidently maintain and expand its leadership in... View Details

October 2015 (Revised February 2020)
Teaching Note

Trouble at Tessei

By: Ethan Bernstein and Ryan Buell

In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details

Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan

Web

Strategy Awards & Honors - Faculty & Research

High-Speed Rail." Andy Wu : Finalist for the 2017 Heizer Dissertation Award in New Enterprise Development from the Academy of Management for “Organizational Resource Assembly in Technology Ventures” (The Wharton School of the University... View Details

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

Retailers should be ecstatic. Last year was dismal amid the pandemic, with plunging revenue and record bankruptcies. But this year things have turned around. For instance, retail sales in April through June were up 28.2 percent from the corresponding period in 2020,... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

Web

Electricity - Business & Environment

Resources “I’m committed to solving climate change by redesigning the electrical grid and implementing sustainable and resilient solutions that include not only existing renewable resources like wind and... View Details

12 Sep 2023
Blog Post

Harvard Climate Entrepreneurs Circle: Taking Climate Solutions from Idea to Action, Faster

and they are now featured in Forbes as a go-to resource on decarbonizing concrete factories. And I first spoke with Margaret Wang (HGSE 2020) before she even had an idea for a startup. Now she and David Jaffe (ALI 2021) have created... View Details

06 Oct 2010
Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

the proposal was for a very innovative automotive parts product, and no one could have logically defended the superior worth of all the other projects in the works. But those who were running some of the current programs, and receiving considerable View Details

Keywords: by John Kotter & Lorne A. Whitehead

July 2011 (Revised June 2013)
Case

Foxconn Technology Group (A)

By: Robert G. Eccles, George Serafeim and Beiting Cheng

In 2010, Foxconn Technology Group, the largest and fastest growing multinational company in the Electronic Manufacturing Services (EMS) industry, came under public scrutiny after a string of employee suicides reached the international press. Although the company was... View Details

24 Sep 2019
Blog Post

Launching a Career in Clean Energy

scale. We’re bootstrapping and taking our time. What were some of the most helpful career resources you tapped into while you were an MBA? The best thing I did was be the career rep for my section—in other words, I was the liaison... View Details

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

of backlash fostered by a long period of neglect of globalization’s effect on labor markets worldwide. Globalization takes many forms: common markets; free flows of workers including refugees and migrants; and multinational organizations capable of moving View Details

Keywords: by James L. Heskett; Manufacturing

15 Feb 2024
News

Startup Shepherds

a mobile dental practice called Henry the Dentist. Jenny Fleiss, who launched Rent the Runway with cofounder Jenn Hyman (both MBA 2009) realizes now that they would have allocated their initial resources differently if they had recognized... View Details

Keywords: April White

2022
White Paper

The American Opportunity Index: A Corporate Scorecard of Worker Advancement

By: Matt Sigelman, Joseph Fuller, Nik Dawson and Gad Levanon

The American Opportunity Index: A Corporate Scorecard of Worker Advancement is a new effort to give companies and other stakeholders a set of robust tools that measure how well major employers are doing in fostering economic mobility for workers and how they could do... View Details

Keywords: Upward Mobility; Career Advancement; Personal Development and Career; Compensation and Benefits; Employees; Wages; Human Capital; Recruitment

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September 2020
Case

Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis

By: Boris Groysberg and Michael Norris

In the summer of 2020, Jan Swartz, President of Princess Cruises, was persevering to lead her company back from the depths of the COVID-19 Pandemic. Diamond Princess, one of Princess Cruises’ 18 ships was the site of one of the earliest large outbreaks of COVID-19... View Details

Keywords: COVID-19 Pandemic; COVID-19; Leading Change; Crisis Management; Ship Transportation; Health Pandemics; Human Resources; Business Strategy; Gender; Personal Development and Career; Entertainment and Recreation Industry; Travel Industry; Tourism Industry; Japan; United States