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  • All HBS Web  (10,761)
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  • July 2010 (Revised November 2011)
  • Supplement

Zensar: The Future of Vision Communities (B)

By: David A. Garvin and Rachna Tahilyani
Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India
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Garvin, David A., and Rachna Tahilyani. "Zensar: The Future of Vision Communities (B)." Harvard Business School Supplement 311-025, July 2010. (Revised November 2011.)
  • 20 Dec 2016
  • First Look

December 20, 2016

forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
  • June 2011 (Revised May 2012)
  • Case

L'Oréal: Global Brand, Local Knowledge

By: Rebecca M. Henderson and Ryan Johnson
Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details
Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States
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Henderson, Rebecca M., and Ryan Johnson. "L'Oréal: Global Brand, Local Knowledge." Harvard Business School Case 311-118, June 2011. (Revised May 2012.)
  • Article

Know Your Customers' 'Jobs to Be Done'

By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details
Keywords: Customer Relationship Management
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Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan. "Know Your Customers' 'Jobs to Be Done'." Harvard Business Review 94, no. 9 (September 2016): 54–62.
  • 12 Jul 2015
  • News

Australia's Still Too Expensive for Manufacturing, Even After Currency Drop

  • 17 Oct 2016
  • News

Does China deserve a reputation as the land of copycats?

  • 22 Jan 2008
  • Other Presentation

Clusters, Innovation, and Competitiveness: New Findings and Implications for Policy

By: Michael E. Porter
European Presidency Conference on Innovation and Clusters, Stockholm, Sweden. View Details
Keywords: Economics; Sweden
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Porter, Michael E. "Clusters, Innovation, and Competitiveness: New Findings and Implications for Policy." European Presidency Conference on Innovation and Clusters, Stockholm, Sweden, January 22, 2008. (Video.)
  • 22 Jan 2008
  • Other Presentation

Clusters, Innovation, and Competitiveness: New Findings and Implications for Policy

By: Michael E. Porter
European Presidency Conference on Innovation and Clusters, Stockholm, Sweden. View Details
Keywords: Economics; Sweden
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Porter, Michael E. "Clusters, Innovation, and Competitiveness: New Findings and Implications for Policy." European Presidency Conference on Innovation and Clusters, Stockholm, Sweden, January 22, 2008.
  • April 2007
  • Article

Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms

By: N. Anand, H. K. Gardner and T. Morris
How do innovative knowledge-based structures emerge and become embedded in organizations? We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management... View Details
Keywords: Knowledge; Innovation and Invention; Management Practices and Processes; Organizational Structure; Economy; Management Analysis, Tools, and Techniques; Experience and Expertise; Service Operations; Consulting Industry
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Anand, N., H. K. Gardner, and T. Morris. "Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms." Academy of Management Journal 50, no. 2 (April 2007).
  • Program

General Management Program

are designed to broaden your business perspective, management expertise, and leadership skills. You will learn how to identify, frame, and solve complex business problems; build cooperation among disciplines; and drive innovation and... View Details
  • 30 Mar 2017
  • News

Public Funding Essential for Advances in Biomedical Research

  • 05 Aug 2016
  • Video

Serious Play, Unforgettable Lesson

  • 2014
  • Book

Cost Accounting: A Managerial Emphasis

By: Charles T. Horngren, Srikant M. Datar and Madhav Rajan
Cost Accounting defined the cost accounting market and continues to innovate today by consistently integrating the most current practice and theory into the text. This acclaimed, market-leading text emphasizes the basic theme of "different costs for different... View Details
Keywords: Cost Accounting; Management
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Horngren, Charles T., Srikant M. Datar, and Madhav Rajan. Cost Accounting: A Managerial Emphasis. 15th ed. Prentice Hall, 2014.
  • Career Coach

Mark Hardie

Mark (MIT Sloan ’93) is a serial entrepreneur and start-up veteran with a knack for finding innovation roles in any size company. He is a career-long mentor who loves working with start-up teams, founders and would-be entrepreneurs. Mark... View Details
Keywords: Entrepreneurship; Private Equity; Financial Services (All); Venture Capital; Financial Services (All); Health Care; Telecommunications
  • February 2005 (Revised June 2007)
  • Case

Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer

By: V. Kasturi Rangan and Rohithari Rajan
With liberalization of India's economy and the opening up of markets to foreign multinationals such as Procter & Gamble, the Indian subsidiary of Unilever--Hindustan Lever Ltd. (HLL)--was under pressure to grow revenues and profits. HLL had a long and stellar record of... View Details
Keywords: Economy; Market Entry and Exit; Business Subsidiaries; Revenue; Profit; Market Participation; Programs; Rural Scope; Poverty; Multinational Firms and Management; Consumer Products Industry; Beauty and Cosmetics Industry; India
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Rangan, V. Kasturi, and Rohithari Rajan. "Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer." Harvard Business School Case 505-056, February 2005. (Revised June 2007.)
  • January 2017 (Revised November 2018)
  • Case

Vox Capital: Pioneering Impact Investing in Brazil

By: Julie Battilana, Marissa Kimsey, Falko Paetzold and Priscilla Zogbi
Vox Capital was the first certified impact investing fund in Brazil. Founded in 2009, it provides early-stage capital for companies offering innovative and scalable solutions to enhance the lives of low-income Brazilians, while aiming to simultaneously generate... View Details
Keywords: Impact Investing; Social Performance Measurement; Social Entrepreneurship; Investment Funds; Social Enterprise; Brazil
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Battilana, Julie, Marissa Kimsey, Falko Paetzold, and Priscilla Zogbi. "Vox Capital: Pioneering Impact Investing in Brazil." Harvard Business School Case 417-051, January 2017. (Revised November 2018.)
  • 15 Feb 2015
  • News

The Invention Mob, Brought to You by Quirky

  • 11 May 2020
  • News

Immigration Policies Threaten American Competitiveness

  • 25 Nov 2015
  • News

HHL Awards Honorary Doctorate to Harvard Professor Stefan H. Thomke

  • 11 Mar 2014
  • Interview

The Looming Challenges of US Competitiveness: Implications for Philadelphia

By: Michael E. Porter
The third installment of the Fox School's Innovation Leadership Speaker Series featured Professor Michael E. Porter, William Lawrence University Professor, Harvard Business School. Dr. Porter addressed the factors driving innovation and competitiveness in a given... View Details
Keywords: Competitiveness; Economic Analysis; Economics; Philadelphia
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Porter, Michael E. "The Looming Challenges of US Competitiveness: Implications for Philadelphia." Innovation Leadership Speaker Series, Temple University, Fox School of Business, Philadelphia, PA, United States, March 11, 2014.
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