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  • All HBS Web  (4,368)
    • People  (4)
    • News  (1,366)
    • Research  (2,478)
    • Events  (14)
    • Multimedia  (5)
  • Faculty Publications  (1,412)
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  • 05 Mar 2001
  • What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

does this theory imply about the employment contract? ... I believe that many people join organizations to be part of something, to make a contribution, and to be a valued member of society. The very notion of looking at people in the... View Details
Keywords: by James Heskett
  • 24 Nov 2014
  • News

New York Alumni Connect Around a 'Vision' for the New HBS

stories that highlight the impact of HBS alumni and faculty in organizations and communities around the world. The effort to engage alumni began in Boston on April 26, 2014 and will extend around the world over the next 18 months as Dean... View Details
  • 01 Mar 2012
  • News

FIELD 2: Global Intelligence

a new concept for a product or service for global partner organizations around the world. In January, they spent a week in the region conducting market research and meeting with the organization to refine... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2011
  • News

At Your Service

Anne Morriss (MBA 2004) maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win approach involves “looking at your biggest buckets of cost and rethinking those... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • Web

Propose an Independent Project | MBA

organization, even if they don’t identify the organization by name. The faculty supervisor must keep a copy of the final written report on file for one year, but any confidential information included in the... View Details
  • 01 Sep 2011
  • News

Gift for MBA Global Reach

Rubenstein Photo Courtesy The Carlyle Group David M. Rubenstein, cofounder and managing director of The Carlyle Group, has made a gift of $5 million to HBS to support global programs for MBA students. “To get a worthwhile business education today, you need to spend... View Details
Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
  • 26 May 2015
  • Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

won awards from both the Academy of Management's Organization and Management Theory Division and Organizational Behavior Division, was largely guided by the information that the factory workers shared with... View Details
Keywords: by Carmen Nobel
  • April 2014
  • Article

Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management

By: Maria Guadalupe, Hongyi Li and Julie Wulf
Top management structures in large U.S. firms have changed significantly since the mid-1980s. While the size of the executive team—the group of managers reporting directly to the CEO—doubled during this period, this growth was driven primarily by an increase in... View Details
Keywords: Communication; Functions; Centralization; M-form; Hierarchy; Top Management Team; C-Suite; Activities; Organizational Change and Adaptation; Diversification; Managerial Roles; Organizational Design; Information Technology; Organizational Structure; Management Teams; United States
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Guadalupe, Maria, Hongyi Li, and Julie Wulf. "Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management." Management Science 60, no. 4 (April 2014): 824–844.
  • 01 Oct 1997
  • News

Theory & Practice

innovation that organizations face today and in the future. Rosabeth Moss Kanter on the Frontiers of Management incorporates all the research articles and essays Kanter has written for the Harvard Business Review, including commentaries... View Details
  • 01 Sep 2007
  • News

Where Are They Now?

wouldn’t tell: “It’s as jealously guarded as the Coke formula.”) A memorable case-method teacher, Schlesinger acknowledges, “The vast majority of the issues I confront are not organized into the neat 80-minute packages we discussed at... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Food Services and Drinking Places; Hospitality; Clothing and Clothing Accessories Stores; Retail Trade
  • Article

Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms

By: Ryan Raffaelli, Mary Ann Glynn and Michael Tushman
Why do incumbent firms frequently reject nonincremental innovations? Beyond technical, structural, or economic factors, we propose an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an... View Details
Keywords: Innovation Adoption; Cognition; Framing; Emotional Resonance; Incumbent Inertia; Innovation and Invention; Technology Adoption; Organizational Change and Adaptation; Change Management
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Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman. "Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms." Strategic Management Journal 40, no. 7 (July 2019): 1013–1039.
  • November 1990 (Revised June 1991)
  • Case

Final Voyage of the Challenger

Provides a summary of technical and organizational details that led to the decision to launch the Challenger Space Shuttle, and to the ensuing accident. Details of design and testing milestones of the Space Shuttle, with a focus on the Solid Rocket Booster, offer... View Details
Keywords: Information Technology; Risk Management; Ethics; Decision Choices and Conditions; Business Processes; Aerospace Industry; United States
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Hauptman, Oscar. "Final Voyage of the Challenger." Harvard Business School Case 691-037, November 1990. (Revised June 1991.)
  • 05 Aug 2015
  • News

Helping Women Executives Return to Work

ladder by moving from employer to employer every couple years,” she says. “They’re not going to take the information and go off and start their own business. They’re committed to the organization they’re... View Details
  • October 1987 (Revised March 1992)
  • Case

United Parcel Service (A)

United Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Organizational Culture; Human Resources; Service Industry; United States
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Sonnenfeld, Jeffrey A. "United Parcel Service (A)." Harvard Business School Case 488-016, October 1987. (Revised March 1992.)
  • March 27, 2017
  • Article

How the Water Industry Learned to Embrace Data

By: Frank V. Cespedes and Amir Peleg
Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets by digital technologies. But a bigger and more impactful trend is the use of online tools to improve physical asset utilization in many traditional off-line... View Details
Keywords: Information Technology; Analytics and Data Science; Organizational Change and Adaptation; Utilities Industry
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Cespedes, Frank V., and Amir Peleg. "How the Water Industry Learned to Embrace Data." Harvard Business Review (website) (March 27, 2017).
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

task force effort was consistent with IBM's history of promoting equal opportunity, the use of the task force structure to address issues of diversity represented a significant culture shift. IBM was an organization that had discouraged... View Details
Keywords: by David A. Thomas
  • 01 Sep 2012
  • News

Case Study Pioneer

building the Intercollegiate Case Clearing House, an organization at HBS that was dedicated to US and international dissemination of cases written by faculty from Harvard and other universities. A legacy of his work is the Andrew R. Towl... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2017
  • News

The Changing Nature of Research

more data, faster and cheaper, so that we can make better decisions in real time, micro-targeted to a consumer or a patient,” he explains. For her multiyear study, Raffaella Sadun, the Thomas S. Murphy Associate Professor of Business Administration, interviewed... View Details
  • 15 Jan 2019
  • News

Working to Improve the End of Life

several laws passed in New York State having to do with end-of-life care. One, for example, requires doctors to inform patients of their end-of-life options, including hospice and palliative care. This was View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • Web

Social Entrepreneurship Fellowship | Social Enterprise | Harvard Business School

agree to abide by the HBS Community Values and the MBA Honor Code (pdf). The venture must be a standalone effort and operate independently of existing organizations (including, but not limited to, resources, governance, management, staff,... View Details
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