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Show Results For
- All HBS Web
(3,185)
- People (7)
- News (425)
- Research (2,382)
- Events (1)
- Multimedia (5)
- Faculty Publications (1,958)
- April 2024
- Article
Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement
By: Hassina Bahadurzada, Michaela J. Kerrissey and Amy C. Edmondson
Healthcare organizations face stubborn challenges in ensuring patient safety and mitigating clinician turnover. This paper aims to advance theory and research on patient safety by elucidating how the role of psychological safety in patient safety can be enhanced with... View Details
Keywords: Healthcare Operations; Psychological Safety; Teams; Retention; Safety; Customer Satisfaction; Organizational Culture; Performance Evaluation; Health Industry
Bahadurzada, Hassina, Michaela J. Kerrissey, and Amy C. Edmondson. "Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement." Art. 812. Healthcare 12, no. 8 (April 2024).
- August 13, 2024
- Editorial
Can AI Save Physicians from Burnout?
By: Susanna Gallani, Lidia Moura and Katie Sonnefeldt
Gallani, Susanna, Lidia Moura, and Katie Sonnefeldt. "Can AI Save Physicians from Burnout?" Harvard Business School Working Knowledge (August 13, 2024).
- March 2024
- Supplement
Negotiating the Gift of Life (B)
By: Alex Chan
Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details
Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Mission and Purpose; Health Industry
Chan, Alex. "Negotiating the Gift of Life (B)." Harvard Business School Supplement 924-021, March 2024.
- March 2023 (Revised June 2023)
- Teaching Note
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
- May 2017
- Supplement
ATH Technologies (C)
By: Robert Simons and Jennifer Packard
Supplements the (A) case. Designed as an in-class handout. View Details
Keywords: Strategy And Execution; Management Control Systems; Performance Management; Balancing Innovation And Control; Management Systems; Performance; Health Industry
Simons, Robert, and Jennifer Packard. "ATH Technologies (C)." Harvard Business School Supplement 117-015, May 2017.
- June 2010
- Teaching Note
Cincinnati Children's Hospital Medical Center (TN)
By: Anita L. Tucker
Teaching Note for 609109. View Details
- March 2010 (Revised June 2011)
- Teaching Note
Bob Beall at the Cystic Fibrosis Foundation (TN)
By: Robert Steven Kaplan
Teaching Note for 409107. View Details
Keywords: Health Industry
- March 2010
- Supplement
Whose Money Is It Anyway? (C)
By: V.G. Narayanan, Richard G. Hamermesh and Rachel Gordon
The case describes how the Brigham and Women's Physicians Organization and its corporate parent resolved the issue of how the disputed funds would be distributed and used. View Details
Keywords: Corporate Governance; Business Subsidiaries; Organizational Design; Conflict and Resolution; Resource Allocation; Health Industry
Narayanan, V.G., Richard G. Hamermesh, and Rachel Gordon. "Whose Money Is It Anyway? (C)." Harvard Business School Supplement 810-031, March 2010.
- March 2010
- Supplement
Whose Money Is It Anyway? (B)
By: V.G. Narayanan, Richard G. Hamermesh and Rachel Gordon
The case describes the various reactions of doctors and administrators to the solutions they developed. View Details
Narayanan, V.G., Richard G. Hamermesh, and Rachel Gordon. "Whose Money Is It Anyway? (B)." Harvard Business School Supplement 810-013, March 2010.
- June 2008
- Case
Kidney Matchmakers
By: Brian J. Hall and Nicole Bennett
In this case we look at the design and development of an unconventional market, where neither money nor traditional "goods" are exchanged. Kidney exchange is an idea pioneered by HBS professor and market designer Alvin Roth and a small group of innovative doctors. This... View Details
Keywords: Moral Sensibility; Disruptive Innovation; Market Design; Market Transactions; Value Creation; Health Industry
Hall, Brian J., and Nicole Bennett. "Kidney Matchmakers." Harvard Business School Case 908-068, June 2008.
- April 1989 (Revised May 1993)
- Case
Technology Transfer: Anti-Inflammatory Discovery (A)
Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Discovery (A)." Harvard Business School Case 189-165, April 1989. (Revised May 1993.)
- September 2004 (Revised October 2004)
- Teaching Note
QuickMedx Inc. (TN)
By: Richard M.J. Bohmer
Teaching Note to (9-603-049). View Details
Keywords: Health Industry
- January 2003 (Revised August 2005)
- Case
CareGroup
By: F. Warren McFarlan and Robert D. Austin
Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details
Keywords: Information Management; Information Technology; Safety; Crisis Management; Infrastructure; Health Industry
McFarlan, F. Warren, and Robert D. Austin. "CareGroup." Harvard Business School Case 303-097, January 2003. (Revised August 2005.)
- fall 1975
- Article
Analysis and Control of Nurse Staffing
By: Robert S. Kaplan
Keywords: Health Industry
Kaplan, Robert S. "Analysis and Control of Nurse Staffing." Health Services Research 10 (fall 1975): 278–296.
- October 1997
- Case
Planned Parenthood Federation of America (B)
By: V. Kasturi Rangan and Elaine V. Backman
Outlines the process of strategy reinvention adopted by Planned Parenthood. It lays out the new strategic proposals, and the reactions of the various constituencies to those proposals. View Details
Keywords: Change Management; Framework; Core Relationships; Risk and Uncertainty; Adaptation; Health Industry
Rangan, V. Kasturi, and Elaine V. Backman. "Planned Parenthood Federation of America (B)." Harvard Business School Case 598-002, October 1997.
- June 1991 (Revised March 1995)
- Case
Becton Dickinson (D): Strategic Human Resource Management Profiling
By: Michael Beer
Describes a strategic human resource management process applied at the business unit and corporate level. The purpose of the process is to provide a means for aligning human resource management policies and practices with strategy and to hold managers accountable for... View Details
Keywords: Change Management; Human Resources; Business or Company Management; Strategic Planning; Corporate Strategy; Health Industry
Beer, Michael. "Becton Dickinson (D): Strategic Human Resource Management Profiling." Harvard Business School Case 491-155, June 1991. (Revised March 1995.)
- April 1978 (Revised August 1991)
- Case
St. Mary's Hospital
Keywords: Health Industry
Herzlinger, Regina E. "St. Mary's Hospital." Harvard Business School Case 178-196, April 1978. (Revised August 1991.)
- August 1986 (Revised January 1988)
- Teaching Note
Johnson & Johnson (A), (B): Hospital Services, & Johnson & Johnson: Hospital Services, Teaching Note
By: Francis Aguilar
Teaching Note for (9-384-053), (9-384-054), and (9-392-050). View Details
Keywords: Health Industry
- February 1985 (Revised October 1988)
- Case
National Medical Enterprises
By: Francis Aguilar
Keywords: Health Industry
Aguilar, Francis. "National Medical Enterprises." Harvard Business School Case 385-275, February 1985. (Revised October 1988.)