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  • October 2003 (Revised January 2005)
  • Case

Shared Decision Making

By: Richard M.J. Bohmer, Karen Sepucha and Laura Feldman
The Foundation for Informed Medical Decision-Making has created an interactive videodisc system that provides patients with customized support regarding medical treatment or screening decisions when they face a choice between two equally effective courses of action.... View Details
Keywords: Decision Choices and Conditions; Borrowing and Debt; Health Care and Treatment; Innovation Strategy; Technological Innovation; Product Marketing; Distribution Channels; Production; Partners and Partnerships; Research and Development; Information Technology
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Bohmer, Richard M.J., Karen Sepucha, and Laura Feldman. "Shared Decision Making." Harvard Business School Case 604-001, October 2003. (Revised January 2005.)
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817064-PDF-ENG Harvard Business School Case 217-021 Bayer AG: Bidding to Win Merck's OTC Business Shortly after submitting their best and final offer to acquire Merck's Consumer View Details
Keywords: by Sean Silverthorne
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

include a "powerful board" (Ravi Mistry), careful listening on the part of leadership (Dayvon McCarrell, C. J. Cullinane), transparency (Joanna), measurement of project failure rates (Steve Romero), surrounding oneself with... View Details
Keywords: by Jim Heskett
  • 25 Jan 2013
  • Research & Ideas

Why a Harvard Finance Instructor Went to the Kumbh Mela

up here. Prof. Greg Greenough of the Harvard School of Public Health is directing researchers interested in everything from the pH of the Ganga to the quality and quantity of toilets to the structure of the... View Details
Keywords: by John D. Macomber; Construction; Real Estate
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

billion and more than 66,000 employees. With Chambers’s retirement imminent, Cisco’s board of directors must design a detailed succession process that will allow a smooth transfer of power. What type of selection process should the board members use? Which View Details
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

returns on the investments in our assets. And then we will be able to grow and deliver more health care to more people." But what was most distinctive was the extent to which Gooding galvanized the... View Details
Keywords: by Martha Lagace
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

by story, the reporting is very thoughtful and careful. At this moment in history when we wring our hands about the future of newspapers, readers who care about the importance and contribution of newspapers should look at the book,... View Details
Keywords: by Martha Lagace; Journalism & News
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

a dominant reimbursement model, and for which patient health outcomes were universally measured and reported. In 1986, UCLA Medical Center was approached by Kaiser to develop a new bundled-pricing approach to kidney transplant View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

institutionalized in America over subsequent decades in a way that has been difficult to replicate in other countries. The role of history helps to explain why. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52209 December 8, 2016 Harvard Business... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building ecosystems. What do you mean? Hill: For... View Details
Keywords: by Martha Lagace
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 12 Apr 2011
  • First Look

First Look: April 12

Universal Health Care Is the Best Solution Authors: Regina E. Herzlinger Publication: In Current Controversies: Health Care, edited by Noel Merino. Farmington Hills, MI:... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a global service provider. The paper calls for View Details
Keywords: Sean Silverthorne
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

occurs—the status quo overpowers new ideas and turns them into variations on the same old themes. That is why every innovation from quality circles to reengineering to customer relationships turns out to be another road to cost reduction.... View Details
Keywords: by Martha Lagace
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

opportunity to engage in a virtual dialogue on these matters. Some major corporations are starting to take the lead in this effort, including United Technologies Corporation, Philips (the Dutch electronics and health View Details
Keywords: by Staff
  • 28 Jan 2014
  • First Look

First Look: January 28

After an overview of Boston Children's Hospital and its local health care market environment, the case presents process maps and financial data relating to patients making office visits to a plastic surgeon... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

types of decisions that affect the joint payoffs of the firm and the professionals: nontransferable and transferable. Nontransferable decisions are always completely controlled by the professionals (e.g., how friendly to be to customers) or by the firm (e.g., the View Details
Keywords: by Michael Blanding; Service; Technology
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

mechanism works something along the following lines: if you look at one pair of shoes, it's hard to evaluate the quality of those shoes," Bohnet explains. "You will be much more likely to go with stereotypes or heuristics or... View Details
Keywords: by Maggie Starvish
  • 20 Oct 2009
  • First Look

First Look: October 20

is a network of successful private health clinics that primarily serve middle-income populations but which have the potential to reach low-income markets. On what basis should Acumen decide whether or not to invest? What performance... View Details
Keywords: Martha Lagace
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